Credit Card Sales Executive

20+ Credit Card Sales Executive Interview Questions and Answers

Updated 21 Aug 2024

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Q1. What is the difference between credit card and debit cards

Ans.

Credit cards allow users to borrow money up to a certain limit, while debit cards allow users to spend money directly from their bank account.

  • Credit cards provide a line of credit that allows users to borrow money from the card issuer.

  • Debit cards are linked directly to the user's bank account and allow them to spend money they already have.

  • Credit cards charge interest on the borrowed amount, while debit cards do not.

  • Credit cards offer rewards and benefits such as cashback, tr...read more

Q2. What is the benefit of credit card?

Ans.

Credit cards offer convenience, financial flexibility, rewards, and protection against fraud.

  • Convenience: Credit cards allow you to make purchases without carrying cash or writing checks.

  • Financial flexibility: Credit cards provide a line of credit that can be used for unexpected expenses or emergencies.

  • Rewards: Many credit cards offer rewards programs, such as cashback, travel points, or discounts on purchases.

  • Protection against fraud: Credit cards often come with fraud prote...read more

Credit Card Sales Executive Interview Questions and Answers for Freshers

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Q3. DC means what full form

Ans.

DC stands for Direct Current.

  • DC is a type of electric current that flows in one direction.

  • It is commonly used in batteries, electronic devices, and power transmission.

  • DC is the opposite of AC (Alternating Current), which changes direction periodically.

  • Examples of DC-powered devices include smartphones, laptops, and electric vehicles.

Q4. Credit card means what

Ans.

Credit card is a financial tool that allows individuals to make purchases on credit and borrow money from a bank or financial institution.

  • Credit card is a form of payment that allows users to make purchases without using cash.

  • It is a plastic card issued by a bank or financial institution to its customers.

  • Credit cards have a credit limit, which is the maximum amount of money that can be borrowed.

  • Users can make purchases up to their credit limit and repay the borrowed amount la...read more

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Q5. How many experience banking credit card sales department

Ans.

I have 5 years of experience in banking credit card sales department.

  • I have worked in the credit card sales department of two different banks.

  • During my tenure, I have consistently exceeded my sales targets.

  • I have a thorough understanding of the credit card market and the various products offered by banks.

  • I am skilled in building and maintaining relationships with clients and providing excellent customer service.

  • I have also trained and mentored new sales executives in the depa...read more

Q6. 1.tell me what is not in your cv? 2.what is credit card and work pressure?

Ans.

I have not mentioned my experience in handling difficult customers in my CV. Credit cards involve high work pressure.

  • My experience in handling difficult customers has not been mentioned in my CV.

  • Credit cards involve high work pressure due to targets and deadlines.

  • The job requires constant communication with customers and meeting sales targets.

  • Handling customer complaints and resolving issues is a crucial part of the job.

  • The ability to work under pressure and meet deadlines is...read more

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Q7. How to manage the work and home both side

Ans.

Balancing work and home life requires effective time management, setting boundaries, and prioritizing tasks.

  • Create a schedule or routine to allocate time for work and family responsibilities.

  • Set boundaries by establishing specific work hours and sticking to them.

  • Prioritize tasks based on importance and deadlines to ensure nothing falls through the cracks.

  • Delegate tasks when possible to lighten the workload and free up time for family.

  • Practice self-care to avoid burnout and ma...read more

Q8. Cold calling that you are capable for it and Target achievement.

Ans.

I have experience in cold calling and consistently achieving sales targets.

  • I have worked in sales for several years and have honed my cold calling skills.

  • I am comfortable making a high volume of calls and have a proven track record of success.

  • I am skilled at identifying potential customers and tailoring my pitch to their needs.

  • I am highly motivated to meet and exceed sales targets, and have consistently done so in my previous roles.

  • For example, in my last position, I exceeded...read more

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Q9. How many sale credit card in a month

Ans.

The number of credit cards sold in a month varies based on various factors.

  • The number of credit cards sold depends on the target set by the company.

  • It also depends on the market demand and competition.

  • The sales executive's performance and sales skills also play a crucial role.

  • On average, a sales executive can sell around 50-100 credit cards in a month.

  • However, this number can vary greatly depending on the above factors.

Q10. What do you think about sales

Ans.

Sales is the art of persuading and convincing customers to purchase products or services.

  • Sales involves building relationships with customers

  • Understanding customer needs and offering solutions

  • Negotiating prices and closing deals

  • Meeting sales targets and goals

  • Continuous learning and improvement in sales techniques

Q11. How you will sale

Ans.

I will utilize my strong communication skills, product knowledge, and persuasive techniques to effectively sell credit cards.

  • Build rapport with customers to understand their needs and financial goals

  • Highlight the benefits and features of the credit card, such as rewards programs or low interest rates

  • Address any concerns or objections the customer may have

  • Close the sale by emphasizing the value and convenience of the credit card

  • Follow up with customers to ensure satisfaction a...read more

Q12. How many types of credit card

Ans.

There are several types of credit cards available in the market, each offering different features and benefits.

  • Types of credit cards include rewards cards, cashback cards, travel cards, balance transfer cards, secured cards, and more

  • Each type of credit card caters to different needs and preferences of consumers

  • Examples include Visa, Mastercard, American Express, Discover, and store-specific cards like Target RedCard

Q13. Wich century on the launching of sbi

Ans.

State Bank of India (SBI) was launched in the 19th century.

  • SBI was established on July 1, 1955, but its roots can be traced back to the early 19th century.

  • The Bank of Calcutta, which later became the Bank of Bengal, was one of the predecessors of SBI and was established in 1806.

  • The Bank of Bombay and the Bank of Madras were also established in the 19th century and later merged with the Bank of Bengal to form the Imperial Bank of India, which eventually became SBI.

Q14. How to sale something

Ans.

To sell something, you need to understand the customer's needs and present your product as a solution.

  • Listen to the customer and ask questions to understand their needs

  • Highlight the benefits of your product and how it can solve the customer's problem

  • Create a sense of urgency or scarcity to encourage the customer to make a decision

  • Handle objections and provide reassurance to build trust

  • Close the sale by asking for the customer's commitment

  • Follow up with the customer to ensure ...read more

Q15. What is the meaning sbi

Ans.

SBI stands for State Bank of India, which is a leading public sector bank in India.

  • SBI is the largest public sector bank in India

  • It offers a wide range of financial products and services including credit cards

  • SBI has a large network of branches and ATMs across the country

Q16. How to handle your customer

Ans.

Handle customers with empathy, active listening, and problem-solving skills.

  • Listen actively to understand their needs and concerns.

  • Show empathy and build rapport to establish trust.

  • Provide solutions to their problems and offer relevant products.

  • Follow up with them to ensure their satisfaction and loyalty.

  • Handle complaints and objections professionally and respectfully.

  • Maintain a positive attitude and be patient and courteous at all times.

Q17. How to used Credit card

Ans.

Credit cards can be used to make purchases, pay bills, and access cash advances.

  • Swipe or insert the card at a point of sale terminal

  • Enter your PIN or sign for the transaction

  • Online purchases require entering card details

  • Use for recurring payments like subscriptions

  • Cash advances can be obtained from ATMs

Q18. Selfintro what is paisabazar

Ans.

Paisabazar is a financial marketplace in India that offers comparison of financial products like loans, credit cards, insurance, etc.

  • Paisabazar helps users compare different credit card options based on features like rewards, interest rates, fees, etc.

  • Users can apply for credit cards directly through Paisabazar's platform.

  • Paisabazar also provides information on eligibility criteria and documents required for credit card applications.

Q19. What are the benefits

Ans.

Benefits of being a Credit Card Sales Executive include high earning potential, opportunities for career growth, and the ability to build strong relationships with clients.

  • High earning potential through commissions and bonuses

  • Opportunities for career growth and advancement within the company

  • Ability to build strong relationships with clients and help them achieve their financial goals

Q20. What is credit card

Ans.

A credit card is a payment card issued by a financial institution that allows the cardholder to borrow funds to make purchases.

  • Credit cards allow users to make purchases on credit, with the promise to repay the borrowed amount at a later date.

  • They often come with a credit limit, which is the maximum amount the cardholder can borrow.

  • Credit cards may offer rewards, cashback, or other benefits to cardholders.

  • Cardholders are typically required to pay interest on the borrowed amou...read more

Q21. What are the sbi

Ans.

SBI stands for State Bank of India, which is a leading public sector bank in India.

  • SBI is the largest bank in India in terms of assets, deposits, branches, customers, and employees.

  • It offers a wide range of financial products and services, including credit cards.

  • SBI credit cards come with various benefits such as reward points, cashback, and discounts on shopping and travel.

  • The bank has a strong presence both in urban and rural areas of India.

Q22. Size of credit card

Ans.

The size of a credit card is standardized at 85.60 mm × 53.98 mm (3.370 in × 2.125 in).

  • Standard size of a credit card is 85.60 mm × 53.98 mm (3.370 in × 2.125 in)

  • The thickness of a credit card is typically around 0.76 mm (0.030 in)

  • Credit cards are designed to fit in wallets and cardholders easily

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