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I appeared for an interview before Mar 2024, where I was asked the following questions.
I applied via Walk-in and was interviewed in Apr 2024. There was 1 interview round.
I applied via Referral and was interviewed before Nov 2022. There were 2 interview rounds.
Advance Excel Formula
Use VLOOKUP to search for a value in a table
Utilize IF function for conditional statements
Combine functions like SUM, AVERAGE, and COUNTIF for data analysis
Learn how to use INDEX and MATCH functions for more advanced lookups
I Process Services interview questions for designations
I applied via Naukri.com
I applied via Referral and was interviewed before Jul 2020. There were 4 interview rounds.
I appeared for an interview before May 2016.
I applied via Referral and was interviewed before Jul 2020. There was 1 interview round.
I applied via Naukri.com and was interviewed before Jan 2020. There were 3 interview rounds.
Customer service is the assistance and support provided to customers before, during, and after a purchase.
Listen actively to customers and address their concerns promptly
Provide personalized and empathetic service
Offer multiple channels for customer support (e.g. phone, email, chat)
Train employees to handle difficult situations and provide solutions
Collect feedback and use it to improve service
Create a customer-centric
I applied via Referral and was interviewed before Dec 2019. There were 4 interview rounds.
based on 9 interviews
Interview experience
based on 106 reviews
Rating in categories
Senior Executive
843
salaries
| ₹1.1 L/yr - ₹5 L/yr |
Sales Executive
374
salaries
| ₹1.2 L/yr - ₹5 L/yr |
Senior Associate
336
salaries
| ₹1 L/yr - ₹3.5 L/yr |
Team Lead
308
salaries
| ₹1.2 L/yr - ₹4.2 L/yr |
CPA Manager
292
salaries
| ₹1.2 L/yr - ₹3.1 L/yr |
Teleperformance
Concentrix Corporation
Optum Global Solutions
FIS