Hyatt Regency Assistant General Manager Interview Questions and Answers

Q1. Introduction and communication skills
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Q1. Knowledge based
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Q1. You leadership skills
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Q1. Difference between STR and Trip advisor rating
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STR and Tripadvisor ratings are both used to evaluate the performance of hotels, but they differ in terms of data sources and methodology.
• STR (Smith Travel Research) rating is based on data collected from participating hotels, providing insights into key performance metrics such as occupancy rate, average daily rate, and revenue per available room.

• Tripadvisor rating, on the other hand, is based on guest reviews and rat...read more
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Q2. What is crypto currency
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Crypto currency is a digital or virtual currency that uses cryptography for security and operates independently of a central bank.
• Crypto currency is decentralized and operates on a peer-to-peer network

• Transactions are recorded on a public ledger called a blockchain

• Crypto currency can be bought and sold on exchanges

• Examples of crypto currencies include Bitcoin, Ethereum, and Litecoin
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Q3. It is a virtual currency not governed by any bank. It should be regulated in order to avoid any scan and misleads
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Deeply understand every setuation

Q1. What is your greatest strength and weakness?
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My greatest strength is my ability to effectively communicate and collaborate with team members. My weakness is that I can be overly detail-oriented at times.
• Strength: Effective communication and collaboration

• Weakness: Being overly detail-oriented

• Strength: Ability to motivate and inspire team members

• Weakness: Difficulty in saying 'no' to additional tasks

• Strength: Strong problem-solving skills

• Weakness: Impatience when t
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Q2. How do you deal with an upset customer?
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When dealing with an upset customer, it is important to remain calm, empathize with their concerns, actively listen, apologize if necessary, offer a solution, and follow up to ensure satisfaction.
• Remain calm and composed

• Empathize with the customer's concerns

• Actively listen to understand their issue

• Apologize sincerely if necessary

• Offer a solution or alternative

• Follow up to ensure customer satisfaction
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Q1. Basic question like your past job and your educational activities
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Q1. About your past experience and market research
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Q2. About your past job experience
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Q3. About salary and remuneration
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Q4. About your honesty and positive attitude
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Q1. Tell me about you self About depatment Typea of cheese 🧀 Basic question about family
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Q2. Types of service
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Types of service refer to the different categories or classifications of services provided by a company or organization.
• Types of service can include customer service, technical support, consulting, maintenance, and more.

• Each type of service may require different skills, training, and resources to deliver effectively.

• For example, a software company may offer customer service to assist users with technical issues, while ...read more
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Q1. Self introduction
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Q2. Types of biryani?
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Biryani is a popular Indian dish made with fragrant rice, spices, and meat or vegetables.
• Hyderabadi Biryani - famous for its unique blend of spices and basmati rice

• Lucknowi Biryani - known for its rich flavors and use of saffron

• Kolkata Biryani - features potatoes and boiled eggs along with meat

• Ambur Biryani - originated in Tamil Nadu and is spicy and flavorful
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