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I applied via Recruitment Consulltant and was interviewed in Mar 2023. There were 2 interview rounds.
Periodic service parts of an automobile include oil filter, air filter, fuel filter, spark plugs, and brake pads.
Oil filter needs to be changed every 5,000 to 7,500 miles
Air filter needs to be changed every 15,000 to 30,000 miles
Fuel filter needs to be changed every 20,000 to 40,000 miles
Spark plugs need to be changed every 30,000 to 100,000 miles
Brake pads need to be changed every 25,000 to 70,000 miles
I will ensure prompt and efficient service, listen to their concerns, and go above and beyond to exceed their expectations.
Greet the customer with a smile and make them feel welcome
Listen attentively to their concerns and address them promptly
Provide regular updates on the status of their service
Offer additional services or products that may benefit them
Follow up with the customer after the service to ensure their sati...
Customers expect reliable and efficient service for their 4-wheelers.
Prompt and courteous service
Timely repairs and maintenance
Competitive pricing
Expertise in diagnosing and fixing issues
Availability of genuine spare parts
Transparent communication about the service process
Clean and organized service center
Warranty on repairs and parts
Flexible service options, such as pick-up and drop-off
Personalized attention and care
Field fix or retrofitting refers to the process of repairing or upgrading a product or system in the field.
Field fix involves making repairs or modifications to a product or system on-site, rather than returning it to a factory or repair center.
Retrofitting involves upgrading or replacing components of a product or system to improve its performance or functionality.
Field fix and retrofitting are common in industries su...
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posted on 17 May 2018
posted on 4 May 2019
I applied via Recruitment Consultant and was interviewed in Oct 2018. There was 0 interview round.
posted on 23 Nov 2021
I applied via Campus Placement and was interviewed before Nov 2020. There were 4 interview rounds.
posted on 7 Apr 2022
I was interviewed before Apr 2021.
I applied via Company Website and was interviewed in Aug 2021. There was 1 interview round.
Fuel injection pump and injector in BS6 vehicles ensure precise fuel delivery for efficient combustion.
Fuel injection pump pressurizes fuel and delivers it to the injector
Injector sprays fuel into the combustion chamber at the right time and in the right amount
BS6 vehicles use advanced technologies like common rail injection and piezoelectric injectors for better performance and reduced emissions
A four-stroke engine is an internal combustion engine that completes four separate strokes in a cycle.
Intake stroke: Fuel-air mixture is drawn into the cylinder through the intake valve.
Compression stroke: The piston compresses the fuel-air mixture.
Power stroke: The spark plug ignites the compressed mixture, causing an explosion that drives the piston down.
Exhaust stroke: The piston pushes the exhaust gases out of the
CSI stands for Customer Satisfaction Index. It is a measure of how satisfied customers are with a product or service.
CSI is a metric used to assess customer satisfaction.
It helps organizations understand how well they are meeting customer expectations.
CSI can be measured through surveys, feedback forms, or customer reviews.
It is important to collect data from a representative sample of customers.
CSI scores can be calcu...
To achieve dealer profitability, focus on increasing sales, reducing costs, improving customer satisfaction, and implementing effective marketing strategies.
Increase sales by identifying and targeting profitable market segments
Reduce costs by optimizing inventory management and streamlining operations
Improve customer satisfaction through excellent service and support
Implement effective marketing strategies to attract n...
posted on 15 Feb 2024
I applied via Referral and was interviewed before Feb 2023. There was 1 interview round.
Preload in CWP refers to the initial tension applied to a bearing before it is installed.
Preload helps to reduce internal clearance in the bearing, resulting in improved rigidity and accuracy.
It is commonly used in high precision applications such as machine tools and automotive components.
Preload can be achieved through various methods such as using spring washers, adjusting nut torque, or using spacers.
Proper preload...
Current industries are failing in CV due to lack of innovation, outdated technology, and poor customer service.
Lack of innovation in products and services
Reliance on outdated technology and processes
Poor customer service leading to customer dissatisfaction
Failure to adapt to changing market trends and consumer preferences
The drive train is a system in a vehicle that connects the engine to the wheels, allowing power to be transferred and the vehicle to move.
The drive train includes components such as the transmission, driveshaft, differential, and axles.
It is responsible for transmitting power from the engine to the wheels to propel the vehicle forward.
Different types of drive trains include front-wheel drive, rear-wheel drive, all-whee...
Turbochargers are necessary to increase engine power and efficiency by compressing air intake for better combustion.
Turbochargers increase engine power by compressing air intake before it enters the engine cylinders
This compressed air allows for more fuel to be burned, resulting in increased power output
Turbochargers also improve fuel efficiency by maximizing the amount of power generated from the fuel used
The current market share is 25% in our territory.
Our current market share in the territory is 25%
We have seen a steady increase in market share over the past year
Competitor X holds 30% market share in the same territory
I applied via Recruitment Consulltant and was interviewed before Feb 2022. There were 2 interview rounds.
posted on 16 Oct 2023
I applied via Company Website and was interviewed in Sep 2023. There were 3 interview rounds.
Vehicle service interval and business parameters are key factors to consider for effective territory service management.
Vehicle service interval refers to the recommended frequency at which a vehicle should undergo maintenance or servicing.
Business parameters include factors such as sales targets, budget allocation, customer satisfaction metrics, and territory coverage.
Effective management of vehicle service intervals ...
Some of the top questions asked at the Hindustan Motors Territory Service Manager interview -
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