Ashok Leyland Territory Service Manager Interview Questions, Process, and Tips

Q1. What are your salary expectations?
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Q2. What is your family background?
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Q3. Share details of your previous job.
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Q4. Tell me about yourself.
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Q5. Why should we hire you?
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Q6. Why are you looking for a change?
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Q1. Question regarding previous organization. Question regarding my area of working
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Q1. Basic day to day work and business growth questions
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Q1. Why you want to join
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Q2. Exception , hobbies, situation questions
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Q1. 1. Vehicle service interval. 2. Business parameter.
Ans. 
Vehicle service interval and business parameters are key factors to consider for effective territory service management.
• Vehicle service interval refers to the recommended frequency at which a vehicle should undergo maintenance or servicing.

• Business parameters include factors such as sales targets, budget allocation, customer satisfaction metrics, and territory coverage.

• Effective management of vehicle service intervals ...read more
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Q1. 1.Laction Discussion.
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Just basic test aptitude and basic automobile knowledge

Q1. Based on your work profile strictly based on resume not outside
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Q2. Difference between scr and egr
Ans. 
SCR (Selective Catalytic Reduction) is a technology used in diesel engines to reduce nitrogen oxide emissions, while EGR (Exhaust Gas Recirculation) is a method to reduce emissions by recirculating exhaust gases back into the engine.
• SCR uses a urea-based solution to convert NOx emissions into nitrogen and water vapor

• EGR reduces emissions by recirculating a portion of exhaust gases back into the engine's combustion cham...read more
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Q3. How retention is monitored
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Retention is monitored through various metrics such as customer satisfaction surveys, repeat business rates, and customer complaints.
• Customer satisfaction surveys are conducted regularly to gauge how satisfied customers are with the service provided.

• Repeat business rates track how many customers return to use the service again, indicating their level of satisfaction.

• Customer complaints are monitored and addressed promp...read more
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Q4. What do I do when you enter the workshop
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Q1. A bit of finance was there ebitda
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Q2. How to calculate ebitda
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EBITDA can be calculated by adding together a company's earnings before interest, taxes, depreciation, and amortization.
• Calculate a company's net income

• Add back interest, taxes, depreciation, and amortization to the net income

• The formula for EBITDA is: EBITDA = Net Income + Interest + Taxes + Depreciation + Amortization

• Example: Net Income = $100, Interest = $20, Taxes = $30, Depreciation = $10, Amortization = $5. EBITD
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Q1. Working of petrol engine
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A petrol engine works by mixing air and fuel in a combustion chamber, igniting the mixture with a spark plug, and converting the energy released into mechanical power.
• Air and fuel are mixed in the carburetor or fuel injection system

• The mixture is compressed in the cylinder

• The spark plug ignites the mixture, causing an explosion

• The explosion pushes the piston down, turning the crankshaft

• The crankshaft converts the linea...read more
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Q2. Working of EV vehicle
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EV vehicles are powered by electric motors and use rechargeable batteries instead of gasoline.
• EV vehicles use electric motors to drive the wheels, rather than an internal combustion engine.

• They are powered by rechargeable batteries, which store electricity to power the vehicle.

• EV vehicles produce zero tailpipe emissions, making them environmentally friendly.

• Charging infrastructure is essential for EV vehicles to rechar...read more
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How to increase vehicle inflow , improve CSI NPS