Upload Button Icon Add office photos

Ashok Leyland

Compare button icon Compare button icon Compare

Filter interviews by

Ashok Leyland Territory Service Manager Interview Questions, Process, and Tips

Updated 3 Mar 2024

Ashok Leyland Territory Service Manager Interview Experiences

1 interview found

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Feb 2023. There was 1 interview round.

Round 1 - Technical 

(5 Questions)

  • Q1. What is preload in cwp
  • Ans. 

    Preload in CWP refers to the initial tension applied to a bearing before it is installed.

    • Preload helps to reduce internal clearance in the bearing, resulting in improved rigidity and accuracy.

    • It is commonly used in high precision applications such as machine tools and automotive components.

    • Preload can be achieved through various methods such as using spring washers, adjusting nut torque, or using spacers.

    • Proper preload...

  • Answered by AI
  • Q2. What are current industries failure in CV
  • Ans. 

    Current industries are failing in CV due to lack of innovation, outdated technology, and poor customer service.

    • Lack of innovation in products and services

    • Reliance on outdated technology and processes

    • Poor customer service leading to customer dissatisfaction

    • Failure to adapt to changing market trends and consumer preferences

  • Answered by AI
  • Q3. What is a drive train
  • Ans. 

    The drive train is a system in a vehicle that connects the engine to the wheels, allowing power to be transferred and the vehicle to move.

    • The drive train includes components such as the transmission, driveshaft, differential, and axles.

    • It is responsible for transmitting power from the engine to the wheels to propel the vehicle forward.

    • Different types of drive trains include front-wheel drive, rear-wheel drive, all-whee...

  • Answered by AI
  • Q4. What is necessity of turbocharger
  • Ans. 

    Turbochargers are necessary to increase engine power and efficiency by compressing air intake for better combustion.

    • Turbochargers increase engine power by compressing air intake before it enters the engine cylinders

    • This compressed air allows for more fuel to be burned, resulting in increased power output

    • Turbochargers also improve fuel efficiency by maximizing the amount of power generated from the fuel used

  • Answered by AI
  • Q5. What is the current market share
  • Ans. 

    The current market share is 25% in our territory.

    • Our current market share in the territory is 25%

    • We have seen a steady increase in market share over the past year

    • Competitor X holds 30% market share in the same territory

  • Answered by AI

Interview questions from similar companies

I applied via Campus Placement and was interviewed in May 2021. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Want to pursue MBA in future?

Interview Preparation Tips

Interview preparation tips for other job seekers - Give ur best.try to do ur best .give me some time to get a chance to win the lottery ticket for the first time in the morning and I have to shift from creo to solid works for you to be a good day at work
Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed before May 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Technical 

(3 Questions)

  • Q1. Technical questions related to engine and hydraulics
  • Q2. Managerial skills
  • Q3. Problem solving
Round 3 - HR 

(3 Questions)

  • Q1. Core values that defines company
  • Ans. 

    The core values of the company are integrity, innovation, teamwork, and customer satisfaction.

    • Integrity: The company values honesty and ethical behavior in all aspects of business.

    • Innovation: The company encourages creativity and new ideas to drive growth and success.

    • Teamwork: The company promotes collaboration and cooperation among employees to achieve common goals.

    • Customer satisfaction: The company prioritizes meetin...

  • Answered by AI
  • Q2. Why do you want to join this company
  • Ans. 

    I am excited to join this company because of its reputation for innovation and commitment to customer satisfaction.

    • I have been following the company's progress and am impressed by its track record of success.

    • I am excited about the opportunity to work with a team of talented professionals who share my passion for excellence.

    • I believe that this company's focus on innovation and customer satisfaction aligns with my own va...

  • Answered by AI
  • Q3. How long do you plan to work
  • Ans. 

    I plan to work for the long-term and grow with the company.

    • I am committed to building a career with the company and contributing to its success.

    • I am open to opportunities for growth and development within the company.

    • I am willing to work hard and adapt to changing circumstances to ensure my continued success with the company.

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Good company to work with not to expect much, overall ok
Interview experience
4
Good
Difficulty level
-
Process Duration
4-6 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed in Apr 2023. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Technical 

(2 Questions)

  • Q1. What are your achievement?
  • Q2. How can you improve CSI score?
  • Ans. 

    Improving CSI score can be achieved by focusing on customer satisfaction and addressing their concerns promptly.

    • Conduct regular surveys to gather feedback and identify areas of improvement

    • Train employees to provide excellent customer service

    • Address customer complaints promptly and effectively

    • Offer incentives for customers to provide positive feedback

    • Implement processes to ensure consistent and timely service

    • Communicate...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Just be honest and clear while answering any question.
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Campus Placement and was interviewed in Jun 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - Aptitude Test 

Simple aptitude test with 80% easy solving questions

Round 3 - One-on-one 

(2 Questions)

  • Q1. What are the products of Hero Motocorp?
  • Ans. 

    Hero Motocorp produces a range of motorcycles and scooters.

    • Hero Splendor

    • Hero Passion

    • Hero Glamour

    • Hero Xtreme

    • Hero Maestro Edge

    • Hero Pleasure+

  • Answered by AI
  • Q2. Tell us about your projects

Interview Preparation Tips

Topics to prepare for Hero MotoCorp Territory Service Manager interview:
  • aptitude
Interview preparation tips for other job seekers - be confident. think before you answer. Never tell a lie.
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via AmbitionBox and was interviewed in Jan 2023. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - Technical 

(6 Questions)

  • Q1. Engine power train system in automobile
  • Ans. 

    The engine power train system is responsible for transmitting power from the engine to the wheels of the automobile.

    • The power train system includes the engine, transmission, driveshaft, differential, and axles.

    • The engine generates power which is transmitted to the transmission.

    • The transmission then adjusts the power and sends it to the driveshaft.

    • The driveshaft transfers the power to the differential.

    • The differential t...

  • Answered by AI
  • Q2. Fuel injection system in automobile system
  • Ans. 

    The fuel injection system is a crucial component in an automobile that delivers fuel to the engine for combustion.

    • The fuel injection system replaces the traditional carburetor and provides more precise fuel delivery.

    • It consists of various components such as fuel injectors, fuel pump, fuel pressure regulator, and an electronic control unit (ECU).

    • The fuel injectors spray fuel directly into the combustion chamber or intak...

  • Answered by AI
  • Q3. Engine mechanism or how to work engine?
  • Ans. 

    The engine mechanism is the process by which fuel is converted into energy to power a vehicle.

    • The engine has several components, including the cylinders, pistons, crankshaft, and camshaft.

    • Fuel is injected into the cylinders, where it is ignited by a spark plug.

    • The explosion created by the fuel igniting pushes the piston down, which turns the crankshaft.

    • The camshaft controls the opening and closing of the valves, which ...

  • Answered by AI
  • Q4. What is the function of valves in engine ?
  • Ans. 

    Valves regulate the flow of air and fuel into the engine and exhaust gases out of the engine.

    • Valves control the intake and exhaust of air and fuel in the engine

    • They help regulate the combustion process

    • Valves also help to reduce emissions by controlling the flow of exhaust gases

    • Examples of valves include intake valves, exhaust valves, and EGR valves

  • Answered by AI
  • Q5. Engine mechanism system
  • Ans. 

    Engine mechanism system is the set of components that work together to convert fuel into mechanical energy to power a vehicle.

    • The engine mechanism system includes components such as the engine block, pistons, crankshaft, camshaft, valves, and fuel injectors.

    • The system works by igniting fuel in the engine cylinders, which creates pressure that moves the pistons and turns the crankshaft.

    • The camshaft controls the opening ...

  • Answered by AI
  • Q6. Valve operation system
  • Ans. 

    Valve operation system is a mechanism that controls the flow of fluids or gases through a pipeline.

    • Valve operation system is used in various industries such as oil and gas, water treatment, chemical processing, and power generation.

    • It can be operated manually, electrically, pneumatically, or hydraulically.

    • Valve operation system can be classified into different types such as gate valves, ball valves, globe valves, and b...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - No advice because it is good platform of carrier. Because I m trying many times but still I fully faith on ambition
Interview experience
1
Bad
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed before Apr 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Double-check your resume for any spelling mistakes. The recruiter may consider spelling mistakes as careless behavior or poor communication skills.
View all tips
Round 2 - One-on-one 

(3 Questions)

  • Q1. Regarding Job Profile
  • Ans. Elaborate the Job Profile you are in existing company.
  • Answered Anonymously
  • Q2. Technical Question
  • Q3. Why you want to Join Hero Moto Corp ?
  • Ans. 

    I want to join Hero Moto Corp because of their strong reputation in the industry and their commitment to innovation and customer satisfaction.

    • Hero Moto Corp has a strong reputation in the industry for producing high-quality motorcycles.

    • I am impressed by their commitment to innovation and their focus on developing new technologies.

    • Hero Moto Corp has a strong customer-centric approach and is known for providing excellent...

  • Answered by AI
Round 3 - One-on-one 

(2 Questions)

  • Q1. Regarding SOP of Customer Feedback Capturing to Resolution.
  • Q2. Explain customer feedback complaint lodge to resolution process along with individual company check points
  • Ans. 

    The customer feedback complaint process involves multiple check points for resolution.

    • Customer lodges complaint with customer service representative

    • Complaint is logged and assigned to a territory service manager

    • Territory service manager investigates and resolves the complaint

    • Company checks for customer satisfaction and follows up with customer

    • If necessary, company implements changes to prevent similar complaints in fut

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - If you are lateral experienced and want to Join Hero Moto Corp then I will suggest do not join this Company. The Culture is flattery managers want a Yes Man guy who just want you to work like labor without questioning any thing.

They have big training sessions of 45 days only for technical but once you depot to Field as TM then only commercial role is their to full fill the given targets by any mean.

Your Reporting Manager ASM will be your boss. Company deny the boss culture but it can’t be over in Hero this is in their Blood.

So if you have no option and compulsion to join Hero Moto Corp then my Friend be ready of Flatterism culture and Boss Culture other wise you will get out by any way from the company. I served 5 year and was a good performer but they asked me to leave because of my Manager.

I applied via Approached by Company and was interviewed in Dec 2021. There were 2 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Difference between Four Stroke and Two Stroke, IC engine and EV, Emission norms, types of sensors, EFI system.
  • Ans. 

    Explanation of differences between Four Stroke and Two Stroke, IC engine and EV, Emission norms, types of sensors, EFI system.

    • Four stroke engine has four strokes per cycle while two stroke engine has two strokes per cycle.

    • IC engine runs on fossil fuels while EV runs on electricity.

    • Emission norms are regulations set by governments to limit the amount of pollutants released by vehicles.

    • Types of sensors include temperatur...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confidental, be specific with your answer
Round 1 - Technical 

(1 Question)

  • Q1. What are the targets as TSM? How to handle customer complaints?
  • Ans. 

    Targets as TSM include achieving sales goals, maintaining customer satisfaction, and expanding the customer base. Handling customer complaints is a crucial part of the job.

    • Set achievable sales targets and work towards meeting them

    • Ensure customer satisfaction by providing excellent service and support

    • Identify opportunities to expand the customer base

    • Listen actively to customer complaints and empathize with their concern...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Just be real, Share your thoughts confidently and experience whatever you have. Focus on the current market requirement and prepare yourself accordingly.

I appeared for an interview before Apr 2021.

Round 1 - HR 

(6 Questions)

  • Q1. What are your salary expectations?
  • Q2. What is your family background?
  • Q3. Share details of your previous job.
  • Q4. Tell me about yourself.
  • Q5. Why should we hire you?
  • Q6. Why are you looking for a change?
Round 2 - One-on-one 

(1 Question)

  • Q1. Question regarding previous organization. Question regarding my area of working

Interview Preparation Tips

Interview preparation tips for other job seekers - Just go through basic and don't say anything in air.

Ashok Leyland Interview FAQs

How many rounds are there in Ashok Leyland Territory Service Manager interview?
Ashok Leyland interview process usually has 1 rounds. The most common rounds in the Ashok Leyland interview process are Technical.
How to prepare for Ashok Leyland Territory Service Manager interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Ashok Leyland. The most common topics and skills that interviewers at Ashok Leyland expect are Customer Complaints, Monitoring, Sales and Warranty Administration.
What are the top questions asked in Ashok Leyland Territory Service Manager interview?

Some of the top questions asked at the Ashok Leyland Territory Service Manager interview -

  1. What are current industries failure in...read more
  2. What is the current market sh...read more
  3. What is necessity of turbochar...read more

Tell us how to improve this page.

Ashok Leyland Territory Service Manager Interview Process

based on 1 interview

Interview experience

5
  
Excellent
View more
Ashok Leyland Territory Service Manager Salary
based on 157 salaries
₹4.2 L/yr - ₹15.3 L/yr
15% less than the average Territory Service Manager Salary in India
View more details

Ashok Leyland Territory Service Manager Reviews and Ratings

based on 31 reviews

3.7/5

Rating in categories

3.6

Skill development

3.2

Work-life balance

3.7

Salary

4.1

Job security

3.3

Company culture

3.4

Promotions

3.5

Work satisfaction

Explore 31 Reviews and Ratings
Assistant Manager
1.1k salaries
unlock blur

₹4.4 L/yr - ₹12 L/yr

Deputy Manager
998 salaries
unlock blur

₹4.8 L/yr - ₹18 L/yr

Senior Officer
468 salaries
unlock blur

₹3.1 L/yr - ₹8.5 L/yr

Quality Inspector
465 salaries
unlock blur

₹1 L/yr - ₹3.2 L/yr

Quality Engineer
380 salaries
unlock blur

₹1.1 L/yr - ₹4.2 L/yr

Explore more salaries
Compare Ashok Leyland with

Tata Motors

4.2
Compare

Mahindra & Mahindra

4.1
Compare

Maruti Suzuki

4.2
Compare

Hero MotoCorp

4.1
Compare
Did you find this page helpful?
Yes No
write
Share an Interview