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Ashok Leyland Territory Service Manager Interview Questions, Process, and Tips

Updated 3 Mar 2024

Ashok Leyland Territory Service Manager Interview Experiences

1 interview found

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Feb 2023. There was 1 interview round.

Round 1 - Technical 

(5 Questions)

  • Q1. What is preload in cwp
  • Ans. 

    Preload in CWP refers to the initial tension applied to a bearing before it is installed.

    • Preload helps to reduce internal clearance in the bearing, resulting in improved rigidity and accuracy.

    • It is commonly used in high precision applications such as machine tools and automotive components.

    • Preload can be achieved through various methods such as using spring washers, adjusting nut torque, or using spacers.

    • Proper preload...

  • Answered by AI
  • Q2. What are current industries failure in CV
  • Ans. 

    Current industries are failing in CV due to lack of innovation, outdated technology, and poor customer service.

    • Lack of innovation in products and services

    • Reliance on outdated technology and processes

    • Poor customer service leading to customer dissatisfaction

    • Failure to adapt to changing market trends and consumer preferences

  • Answered by AI
  • Q3. What is a drive train
  • Ans. 

    The drive train is a system in a vehicle that connects the engine to the wheels, allowing power to be transferred and the vehicle to move.

    • The drive train includes components such as the transmission, driveshaft, differential, and axles.

    • It is responsible for transmitting power from the engine to the wheels to propel the vehicle forward.

    • Different types of drive trains include front-wheel drive, rear-wheel drive, all-whee...

  • Answered by AI
  • Q4. What is necessity of turbocharger
  • Ans. 

    Turbochargers are necessary to increase engine power and efficiency by compressing air intake for better combustion.

    • Turbochargers increase engine power by compressing air intake before it enters the engine cylinders

    • This compressed air allows for more fuel to be burned, resulting in increased power output

    • Turbochargers also improve fuel efficiency by maximizing the amount of power generated from the fuel used

  • Answered by AI
  • Q5. What is the current market share
  • Ans. 

    The current market share is 25% in our territory.

    • Our current market share in the territory is 25%

    • We have seen a steady increase in market share over the past year

    • Competitor X holds 30% market share in the same territory

  • Answered by AI

Interview questions from similar companies

Interview Questionnaire 

1 Question

  • Q1. About BS4 technology and tools which is being used fro BS4 vehicles

Interview Preparation Tips

Round: Resume Shortlist
Experience: Based on the experience and previous organisation

I was interviewed before Apr 2021.

Round 1 - HR 

(6 Questions)

  • Q1. What are your salary expectations?
  • Q2. What is your family background?
  • Q3. Share details of your previous job.
  • Q4. Tell me about yourself.
  • Q5. Why should we hire you?
  • Q6. Why are you looking for a change?
Round 2 - One-on-one 

(1 Question)

  • Q1. Question regarding previous organization. Question regarding my area of working

Interview Preparation Tips

Interview preparation tips for other job seekers - Just go through basic and don't say anything in air.

I applied via Recruitment Consultant and was interviewed in Oct 2018. There was 0 interview round.

Interview Preparation Tips

General Tips: Don’t Fake. Interviewers might have experienced equal our age. Be confident and prepare well before apearing for interview on Technical Aspect.
Skills: Technical Knowledge(ML, Communication, Body Language, Leadership, Decision Making Skills
Duration: 1-4 weeks

Interview Questionnaire 

4 Questions

  • Q1. Technical questions 1. White smoke
  • Q2. 2. Black smoke
  • Q3. Customer Satisfaction
  • Q4. Workshop profitability

I applied via Campus Placement and was interviewed before Nov 2020. There were 4 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. About your self
  • Q2. Explaned my bacground and education history

Interview Preparation Tips

Interview preparation tips for other job seekers - Be yourself and explain whatever you learn fluently also be crisp and clear
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed before May 2023. There were 2 interview rounds.

Round 1 - One-on-one 

(1 Question)

  • Q1. Basic day to day work and business growth questions
Round 2 - HR 

(2 Questions)

  • Q1. Why you want to join
  • Q2. Exception , hobbies, situation questions
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Company Website and was interviewed in Sep 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Do not use an unprofessional email address such as cool_boy@email.com. It shows a lack of professionalism by the candidate.
View all Resume tips
Round 2 - Technical 

(1 Question)

  • Q1. 1. Vehicle service interval. 2. Business parameter.
  • Ans. 

    Vehicle service interval and business parameters are key factors to consider for effective territory service management.

    • Vehicle service interval refers to the recommended frequency at which a vehicle should undergo maintenance or servicing.

    • Business parameters include factors such as sales targets, budget allocation, customer satisfaction metrics, and territory coverage.

    • Effective management of vehicle service intervals ...

  • Answered by AI
Round 3 - HR 

(1 Question)

  • Q1. 1.Laction Discussion.

Interview Preparation Tips

Topics to prepare for Hero MotoCorp Territory Service Manager interview:
  • Technical Skills
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
-
Result
Selected Selected
Round 1 - Aptitude Test 

Just basic test aptitude and basic automobile knowledge

Round 2 - Technical 

(4 Questions)

  • Q1. Based on your work profile strictly based on resume not outside
  • Q2. Difference between scr and egr
  • Ans. 

    SCR (Selective Catalytic Reduction) is a technology used in diesel engines to reduce nitrogen oxide emissions, while EGR (Exhaust Gas Recirculation) is a method to reduce emissions by recirculating exhaust gases back into the engine.

    • SCR uses a urea-based solution to convert NOx emissions into nitrogen and water vapor

    • EGR reduces emissions by recirculating a portion of exhaust gases back into the engine's combustion cham...

  • Answered by AI
  • Q3. How retention is monitored
  • Ans. 

    Retention is monitored through various metrics such as customer satisfaction surveys, repeat business rates, and customer complaints.

    • Customer satisfaction surveys are conducted regularly to gauge how satisfied customers are with the service provided.

    • Repeat business rates track how many customers return to use the service again, indicating their level of satisfaction.

    • Customer complaints are monitored and addressed promp...

  • Answered by AI
  • Q4. What do I do when you enter the workshop
Round 3 - HR 

(2 Questions)

  • Q1. A bit of finance was there ebitda
  • Q2. How to calculate ebitda
  • Ans. 

    EBITDA can be calculated by adding together a company's earnings before interest, taxes, depreciation, and amortization.

    • Calculate a company's net income

    • Add back interest, taxes, depreciation, and amortization to the net income

    • The formula for EBITDA is: EBITDA = Net Income + Interest + Taxes + Depreciation + Amortization

    • Example: Net Income = $100, Interest = $20, Taxes = $30, Depreciation = $10, Amortization = $5. EBITD

  • Answered by AI
Interview experience
3
Average
Difficulty level
Moderate
Process Duration
-
Result
Selected Selected

I applied via Recruitment Consulltant

Round 1 - Technical 

(2 Questions)

  • Q1. Working of petrol engine
  • Ans. 

    A petrol engine works by mixing air and fuel in a combustion chamber, igniting the mixture with a spark plug, and converting the energy released into mechanical power.

    • Air and fuel are mixed in the carburetor or fuel injection system

    • The mixture is compressed in the cylinder

    • The spark plug ignites the mixture, causing an explosion

    • The explosion pushes the piston down, turning the crankshaft

    • The crankshaft converts the linea...

  • Answered by AI
  • Q2. Working of EV vehicle
  • Ans. 

    EV vehicles are powered by electric motors and use rechargeable batteries instead of gasoline.

    • EV vehicles use electric motors to drive the wheels, rather than an internal combustion engine.

    • They are powered by rechargeable batteries, which store electricity to power the vehicle.

    • EV vehicles produce zero tailpipe emissions, making them environmentally friendly.

    • Charging infrastructure is essential for EV vehicles to rechar...

  • Answered by AI
Round 2 - Case Study 

How to increase vehicle inflow , improve CSI NPS

Interview Preparation Tips

Interview preparation tips for other job seekers - Study 4 stroke petrol engine and it's components
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Ashok Leyland Interview FAQs

How many rounds are there in Ashok Leyland Territory Service Manager interview?
Ashok Leyland interview process usually has 1 rounds. The most common rounds in the Ashok Leyland interview process are Technical.
How to prepare for Ashok Leyland Territory Service Manager interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Ashok Leyland. The most common topics and skills that interviewers at Ashok Leyland expect are Customer Complaints, Monitoring, Sales and Warranty Administration.
What are the top questions asked in Ashok Leyland Territory Service Manager interview?

Some of the top questions asked at the Ashok Leyland Territory Service Manager interview -

  1. What are current industries failure in...read more
  2. What is the current market sh...read more
  3. What is necessity of turbochar...read more

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Ashok Leyland Territory Service Manager Interview Process

based on 1 interview

Interview experience

5
  
Excellent
View more
Ashok Leyland Territory Service Manager Salary
based on 156 salaries
₹4.2 L/yr - ₹15.2 L/yr
17% less than the average Territory Service Manager Salary in India
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3.8/5

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3.7

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3.2

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3.7

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4.2

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3.4

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3.4

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3.5

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