Hewlett Packard Enterprise Desktop Support Engineer Interview Questions and Answers for Freshers

Q1. What is DHCP ?
Ans. 
DHCP stands for Dynamic Host Configuration Protocol. It is a network management protocol used to automatically assign IP addresses to devices on a network.
• Automatically assigns IP addresses to devices on a network

• Helps in managing and organizing network resources efficiently

• Reduces the need for manual configuration of IP addresses

• Ensures that each device on the network has a unique IP address

• DHCP server leases IP addre
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Q2. What is LAN ?
Ans. 
LAN stands for Local Area Network, a network that connects computers and devices within a limited area such as a home, office, or building.
• LAN is a network that covers a small geographic area, typically within a single building or campus.

• It allows connected devices to communicate with each other and share resources such as files, printers, and internet access.

• LANs are commonly used in homes, offices, schools, and other...read more
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Q1. Role of deskstop support engineer
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Desktop Support Engineers provide technical assistance to users, troubleshoot issues, and maintain computer systems.
• Provide technical assistance to users for hardware and software issues

• Troubleshoot and resolve technical problems with desktop computers, laptops, printers, and other peripherals

• Install, configure, and update software applications and operating systems

• Maintain and update computer systems to ensure optimal...read more
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Q2. How fast is a bus?
Ans. 
The speed of a bus can vary depending on the type of bus, road conditions, and traffic.
• The speed of a city bus is typically around 20-30 miles per hour.

• A school bus usually travels at speeds of 40-50 miles per hour.

• Long-distance buses like Greyhound can reach speeds of 60-70 miles per hour.

• Buses in Europe may travel faster due to higher speed limits on highways.
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Q3. What exactly is a blue screen death
Ans. 
A blue screen of death (BSoD) is a stop error screen that appears when a system encounters a critical error that it cannot recover from.
• Occurs when the operating system encounters a critical error and is unable to recover

• Also known as a stop error or BSoD

• Usually displays a blue screen with error codes and information about the error

• Requires a system restart to resolve the issue
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Q4. What is DNS(domain naming service)?
Ans. 
DNS is a system that translates domain names to IP addresses, allowing users to access websites using human-readable names.
• DNS resolves domain names to IP addresses

• It helps users access websites using human-readable names

• DNS servers store records of domain names and their corresponding IP addresses

• DNS operates as a hierarchical system with multiple levels of authority

• Examples: translating 'www.google.com' to '172.217.3
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Q5. What is type of connection?
Ans. 
A type of connection refers to the method used to establish communication between devices or systems.
• There are various types of connections such as wired (Ethernet, USB) and wireless (Wi-Fi, Bluetooth)

• Connections can also be categorized as point-to-point or multipoint

• Examples include HDMI for video/audio, RJ45 for Ethernet, and USB for data transfer
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Q6. Can you explain active directory?
Ans. 
Active Directory is a directory service developed by Microsoft for Windows domain networks.
• Centralized database for managing network resources

• Stores information about users, computers, and other network objects

• Allows for authentication and authorization of users

• Enables administrators to assign policies, deploy software, and apply updates

• Supports hierarchical structure with domains, trees, and forests
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There was a aptitude test for 1 hr.

Q1. Tell about your self
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Q2. Tell about your projects
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Aptitude was a 20 questions mcq test

Normal basic technical question and some simple aptitude question which anyone can solve.

Q1. What is difference b/w Hardware and software
Ans. 
Hardware refers to physical components of a computer system, while software refers to programs and applications that run on the system.
• Hardware includes components such as the CPU, motherboard, RAM, and hard drive.

• Software includes programs such as Microsoft Office, web browsers, and antivirus software.

• Hardware is tangible and can be physically touched, while software is intangible and cannot be touched.

• Hardware can be...read more
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Q2. Where do you live. what is your favourate place to visit.
Ans. 
I live in New York City. My favorite place to visit is Central Park.
• I enjoy walking around the park and taking in the scenery

• I love visiting the Central Park Zoo and seeing the animals

• I often have picnics with friends and family on the Great Lawn

• During the winter, I like to go ice skating at Wollman Rink
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Q1. What is VPN, and advantages
Ans. 
VPN stands for Virtual Private Network. It allows users to securely access a private network over a public network.
• Encrypts data to ensure privacy and security

• Allows users to access network resources remotely

• Helps bypass geo-restrictions and censorship

• Protects against cyber threats when using public Wi-Fi

• Examples: NordVPN, ExpressVPN, Cisco AnyConnect
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Q2. Different between Static and dynamic IP
Ans. 
Static IP remains constant, while dynamic IP changes frequently.
• Static IP is manually assigned and does not change, while dynamic IP is assigned by a DHCP server and can change.

• Static IP is typically used for servers, printers, and network devices that need a consistent address.

• Dynamic IP is commonly used for devices that connect to the internet and do not require a fixed address.

• Static IP provides better security and ...read more
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Q1. HR Round about salary discussion
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Q1. Genral intro and desktop related issues like ,REMOTE DESKTOP,OST,PST etc
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Q2. DHCP,DNS, VPN etc
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Aptitude test based on reasoning ability numerical method.

Q1. Whats your qualification?
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Q2. Why you are suitable for this job?
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Q3. Why we hire you ?
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