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Hemmersbach Service Desk Agent Interview Questions and Answers

Updated 4 Apr 2022

Hemmersbach Service Desk Agent Interview Experiences

2 interviews found

Service Desk Agent Interview Questions & Answers

user image pavan kumar J

posted on 30 Mar 2022

I applied via Referral and was interviewed in Sep 2021. There was 1 interview round.

Round 1 - One-on-one 

(5 Questions)

  • Q1. Tell me about yourself.
  • Q2. Why we should hire you.
  • Q3. Tell me about yourself
  • Q4. Where you want to see yourself in next 5 years
  • Q5. What if other company offers you a better position than this

Interview Preparation Tips

Interview preparation tips for other job seekers - You should have great listening skills. Be confident at work with good communication skills. Have a good knowledge in understanding different accents of english and able to make understand in there accent. Portray good attitude in office and be genuine.

Service Desk Agent Interview Questions & Answers

user image pavan kumar J

posted on 30 Mar 2022

I applied via Referral and was interviewed in Apr 2021. There was 1 interview round.

Round 1 - One-on-one 

(1 Question)

  • Q1. Where do you see yourself in next 5 years.

Interview Preparation Tips

Interview preparation tips for other job seekers - Have a good listening skills and be attentive. Be good at communication and problem solving skills. Have a good attitude and be very confident at work.

Service Desk Agent Interview Questions Asked at Other Companies

Q1. Experience of handling pressure

Service Desk Agent Jobs at Hemmersbach

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Interview questions from similar companies

I applied via Naukri.com and was interviewed in Sep 2020. There were 3 interview rounds.

Interview Questionnaire 

5 Questions

  • Q1. Which collection class is used to represent key-value pairs?
  • Ans. 

    The HashMap class is used to represent key-value pairs in Java.

    • HashMap is a part of the Java Collections Framework.

    • It allows null values and only one null key.

    • It provides constant-time performance for basic operations like get and put.

    • Example: HashMap<String, Integer> map = new HashMap<>();

  • Answered by AI
  • Q2. What is abstraction?
  • Ans. 

    Abstraction is the process of simplifying complex systems by focusing on essential details and hiding unnecessary complexities.

    • Abstraction allows us to create models or representations of real-world objects or systems in software.

    • It helps in managing complexity by breaking down a system into smaller, more manageable parts.

    • Abstraction provides a level of indirection, allowing changes to be made in one part of the system...

  • Answered by AI
  • Q3. Why is try-catch used in JAVA?
  • Ans. 

    try-catch is used in Java to handle exceptions and prevent program crashes.

    • try-catch blocks are used to catch and handle exceptions that may occur during program execution.

    • It allows the program to gracefully handle errors and prevent the program from crashing.

    • The try block contains the code that may throw an exception, and the catch block handles the exception.

    • Multiple catch blocks can be used to handle different types...

  • Answered by AI
  • Q4. Which statement will we use if we want to select a statement based on integer inputs?
  • Ans. 

    The statement to use for selecting based on integer inputs is the 'switch' statement.

    • The 'switch' statement allows for multiple cases to be evaluated based on the value of an integer input.

    • Each case represents a possible value of the input, and the corresponding code block is executed if the value matches.

    • The 'switch' statement also provides a 'default' case which is executed if none of the cases match the input value.

    • ...

  • Answered by AI
  • Q5. Explain your project.

Interview Preparation Tips

Interview preparation tips for other job seekers - Stick to basic concepts
Prepare a good project

Skills evaluated in this interview

I applied via Recruitment Consultant and was interviewed before Oct 2020. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Python file handling, input,output, in a file, Sql joins, list sort in python, basics of GIS, Web service how to test

Interview Preparation Tips

Interview preparation tips for other job seekers - This is hust basics not deep dive, strog ur basics to crack

I appeared for an interview before Jun 2016.

Interview Questionnaire 

1 Question

  • Q1. Java related questions on Oops concept and Multithreading

Interview Preparation Tips

Round: Test
Experience: Simple aptitude and reasoning questions little java based programming
Tips: Basic programming knowledge and good aptitude
Duration: 1 hour
Total Questions: 60

Round: Technical Interview
Experience: Normal questions on Java, basic programming questions like reverse no. , String related and logical coding
Tips: What u mentioned on your resume go through that only, they will not ask apart from your resume

Skills: How Well You Are Able To Communicate What You Wanted To Tell, Programming
College Name: SRCEM

I appeared for an interview before Aug 2016.

Interview Preparation Tips

Round: Resume Shortlist
Experience: I am vinothkumar from Dindugal, I was studied computer engineering in Madurai institute of engineering and technology at sivagangai, I am quality controller in RR DONNELLY at Chennai, my experience 2 years, my family staying in native, my father palanichami he is a former, my mother tamilselvi she is home maker and my one yelder brother Vijayakumar he is driver, I am interested area software engineer, my hobbies are listening music, reading book and news paper, playing and watching cricket
Tips: No comments

Round: Test
Experience: I am vinothkumar from Dindugal, I was studied computer engineering in Madurai institute of engineering and technology at sivagangai, I am quality controller in RR DONNELLY at Chennai, my experience 2 years, my family staying in native, my father palanichami he is a former, my mother tamilselvi she is home maker and my one yelder brother Vijayakumar he is driver, I am interested area software engineer, my hobbies are listening music, reading book and news paper, playing and watching cricket
Tips: No comments
Total Questions: 15

Round: Test
Experience: See my mentality
Tips: No comments
Duration: 45 minutes

Round: Group Discussion
Experience: Communication
Tips: No comments

Skills: Communication And Confidence

I applied via Campus Placement and was interviewed before Feb 2021. There was 1 interview round.

Round 1 - Technical 

(2 Questions)

  • Q1. Define marker interface
  • Ans. 

    A marker interface is an interface with no methods used to mark a class as having a particular property or behavior.

    • Marker interfaces are used to provide metadata about a class.

    • They are often used in frameworks and libraries to indicate that a class should be treated in a special way.

    • Examples include Serializable, Cloneable, and Remote interfaces in Java.

    • Marker interfaces can also be used to enforce design patterns, su

  • Answered by AI
  • Q2. Define thread concurrency
  • Ans. 

    Thread concurrency refers to multiple threads executing simultaneously in a program.

    • Concurrency allows for efficient use of resources and can improve performance.

    • However, it can also lead to race conditions and other synchronization issues.

    • Synchronization mechanisms like locks and semaphores can be used to manage concurrency.

    • Examples of concurrent programming languages include Java and Python's threading module.

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Brush up with your basics on JAVA

Skills evaluated in this interview

I applied via Walk-in and was interviewed before May 2020. There were 4 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. For fresher 1 aptitude - percentage,date and time,number system,intrest,work done problems 2 Group discussion 3 HR interview

Interview Preparation Tips

Interview preparation tips for other job seekers - First is usual aptitude after finishing it takes 30 min for result . Next g it is more of generall topic, atlast hr

Interview Questionnaire 

1 Question

  • Q1. Difference between for and for each
  • Ans. 

    For loop is used for iterating over a range of values while for each loop is used for iterating over elements of an array.

    • For loop is used when the number of iterations is known beforehand.

    • For each loop is used when the number of iterations is not known beforehand.

    • For loop can be used with any iterable object.

    • For each loop can only be used with arrays and other iterable objects.

    • For loop uses an index variable to access...

  • Answered by AI

Interview Questionnaire 

1 Question

  • Q1. What is SQL
  • Ans. 

    SQL is a programming language used to manage and manipulate relational databases.

    • SQL stands for Structured Query Language

    • It is used to create, modify, and query databases

    • Common commands include SELECT, INSERT, UPDATE, and DELETE

    • SQL is used in many industries, including finance, healthcare, and e-commerce

  • Answered by AI

Skills evaluated in this interview

Hemmersbach Interview FAQs

How many rounds are there in Hemmersbach Service Desk Agent interview?
Hemmersbach interview process usually has 1 rounds. The most common rounds in the Hemmersbach interview process are One-on-one Round.
How to prepare for Hemmersbach Service Desk Agent interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Hemmersbach. The most common topics and skills that interviewers at Hemmersbach expect are IT Infrastructure Services, Service Desk, Compliance, Health Insurance and Recruitment.

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Hemmersbach Service Desk Agent Salary
based on 29 salaries
₹2.8 L/yr - ₹5.8 L/yr
5% less than the average Service Desk Agent Salary in India
View more details

Hemmersbach Service Desk Agent Reviews and Ratings

based on 5 reviews

3.1/5

Rating in categories

2.9

Skill development

2.8

Work-life balance

2.9

Salary

2.6

Job security

2.8

Company culture

2.6

Promotions

2.9

Work satisfaction

Explore 5 Reviews and Ratings
Service Desk Agent

Bangalore / Bengaluru

1-4 Yrs

₹ 2.75-5.04 LPA

Service Desk Agent

Bangalore / Bengaluru

1-4 Yrs

Not Disclosed

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