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Hemmersbach Service Desk Agent Interview Questions and Answers

Updated 4 Apr 2022

Hemmersbach Service Desk Agent Interview Experiences

2 interviews found

Service Desk Agent Interview Questions & Answers

user image pavan kumar J

posted on 30 Mar 2022

I applied via Referral and was interviewed in Sep 2021. There was 1 interview round.

Round 1 - One-on-one 

(5 Questions)

  • Q1. Tell me about yourself.
  • Q2. Why we should hire you.
  • Q3. Tell me about yourself
  • Q4. Where you want to see yourself in next 5 years
  • Q5. What if other company offers you a better position than this

Interview Preparation Tips

Interview preparation tips for other job seekers - You should have great listening skills. Be confident at work with good communication skills. Have a good knowledge in understanding different accents of english and able to make understand in there accent. Portray good attitude in office and be genuine.

Service Desk Agent Interview Questions & Answers

user image pavan kumar J

posted on 30 Mar 2022

I applied via Referral and was interviewed in Apr 2021. There was 1 interview round.

Round 1 - One-on-one 

(1 Question)

  • Q1. Where do you see yourself in next 5 years.

Interview Preparation Tips

Interview preparation tips for other job seekers - Have a good listening skills and be attentive. Be good at communication and problem solving skills. Have a good attitude and be very confident at work.

Service Desk Agent Interview Questions Asked at Other Companies

Q1. Experience of handling pressure

Service Desk Agent Jobs at Hemmersbach

View all

Interview questions from similar companies

I appeared for an interview before Jun 2016.

Interview Questionnaire 

1 Question

  • Q1. Java related questions on Oops concept and Multithreading

Interview Preparation Tips

Round: Test
Experience: Simple aptitude and reasoning questions little java based programming
Tips: Basic programming knowledge and good aptitude
Duration: 1 hour
Total Questions: 60

Round: Technical Interview
Experience: Normal questions on Java, basic programming questions like reverse no. , String related and logical coding
Tips: What u mentioned on your resume go through that only, they will not ask apart from your resume

Skills: How Well You Are Able To Communicate What You Wanted To Tell, Programming
College Name: SRCEM

I appeared for an interview before Aug 2016.

Interview Preparation Tips

Round: Resume Shortlist
Experience: I am vinothkumar from Dindugal, I was studied computer engineering in Madurai institute of engineering and technology at sivagangai, I am quality controller in RR DONNELLY at Chennai, my experience 2 years, my family staying in native, my father palanichami he is a former, my mother tamilselvi she is home maker and my one yelder brother Vijayakumar he is driver, I am interested area software engineer, my hobbies are listening music, reading book and news paper, playing and watching cricket
Tips: No comments

Round: Test
Experience: I am vinothkumar from Dindugal, I was studied computer engineering in Madurai institute of engineering and technology at sivagangai, I am quality controller in RR DONNELLY at Chennai, my experience 2 years, my family staying in native, my father palanichami he is a former, my mother tamilselvi she is home maker and my one yelder brother Vijayakumar he is driver, I am interested area software engineer, my hobbies are listening music, reading book and news paper, playing and watching cricket
Tips: No comments
Total Questions: 15

Round: Test
Experience: See my mentality
Tips: No comments
Duration: 45 minutes

Round: Group Discussion
Experience: Communication
Tips: No comments

Skills: Communication And Confidence

I applied via Campus Placement and was interviewed before Feb 2021. There was 1 interview round.

Round 1 - Technical 

(2 Questions)

  • Q1. Define marker interface
  • Ans. 

    A marker interface is an interface with no methods used to mark a class as having a particular property or behavior.

    • Marker interfaces are used to provide metadata about a class.

    • They are often used in frameworks and libraries to indicate that a class should be treated in a special way.

    • Examples include Serializable, Cloneable, and Remote interfaces in Java.

    • Marker interfaces can also be used to enforce design patterns, su

  • Answered by AI
  • Q2. Define thread concurrency
  • Ans. 

    Thread concurrency refers to multiple threads executing simultaneously in a program.

    • Concurrency allows for efficient use of resources and can improve performance.

    • However, it can also lead to race conditions and other synchronization issues.

    • Synchronization mechanisms like locks and semaphores can be used to manage concurrency.

    • Examples of concurrent programming languages include Java and Python's threading module.

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Brush up with your basics on JAVA

Skills evaluated in this interview

I applied via Naukri.com and was interviewed before Jun 2020. There were 3 interview rounds.

Interview Questionnaire 

3 Questions

  • Q1. C++ basics
  • Q2. Copy constructor
  • Q3. Map SQL related

Interview Preparation Tips

Interview preparation tips for other job seekers - answer confidently

I applied via Walk-in and was interviewed before May 2020. There were 4 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. For fresher 1 aptitude - percentage,date and time,number system,intrest,work done problems 2 Group discussion 3 HR interview

Interview Preparation Tips

Interview preparation tips for other job seekers - First is usual aptitude after finishing it takes 30 min for result . Next g it is more of generall topic, atlast hr
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Technical 

(2 Questions)

  • Q1. What is a pointer to pointer
  • Ans. 

    A pointer to pointer is a variable that stores the memory address of another pointer variable.

    • It is used to create dynamic data structures like linked lists and trees.

    • It allows multiple levels of indirection.

    • It is denoted by ** in C and C++.

    • Example: int **ptr;

    • Example: ptr = &p; where p is a pointer variable.

  • Answered by AI
  • Q2. Class, object, inheritance, polymorphism,dbms

Interview Preparation Tips

Interview preparation tips for other job seekers - Work on pointers,work on ds, study network analysis, learn more about the job and company

Skills evaluated in this interview

Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(2 Questions)

  • Q1. Four Pillars of OOPS in Java?
  • Ans. 

    Encapsulation, Inheritance, Polymorphism, Abstraction are the four pillars of OOPS in Java.

    • Encapsulation: Bundling data and methods that operate on the data into a single unit.

    • Inheritance: Allows a class to inherit properties and behavior from another class.

    • Polymorphism: Ability to present the same interface for different data types.

    • Abstraction: Hiding the implementation details and showing only the necessary features.

  • Answered by AI
  • Q2. What is a constructor in Java?
  • Ans. 

    A constructor in Java is a special type of method that is used to initialize objects.

    • Constructors have the same name as the class they are in.

    • They do not have a return type, not even void.

    • Constructors are called when an object of a class is created.

    • Example: public class Car { public Car() { // constructor code } }

  • Answered by AI

Skills evaluated in this interview

Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-

I applied via Campus Placement

Round 1 - Aptitude Test 

45 questions were asked

Round 2 - Coding Test 

3 questions were asked one from SQL and 2 from java

Round 3 - One-on-one 

(1 Question)

  • Q1. Oops concepts and java basics

Hemmersbach Interview FAQs

How many rounds are there in Hemmersbach Service Desk Agent interview?
Hemmersbach interview process usually has 1 rounds. The most common rounds in the Hemmersbach interview process are One-on-one Round.
How to prepare for Hemmersbach Service Desk Agent interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Hemmersbach. The most common topics and skills that interviewers at Hemmersbach expect are IT Infrastructure Services, Service Desk, Compliance, Health Insurance and Recruitment.

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Hemmersbach Service Desk Agent Salary
based on 27 salaries
₹2.5 L/yr - ₹6.2 L/yr
6% less than the average Service Desk Agent Salary in India
View more details

Hemmersbach Service Desk Agent Reviews and Ratings

based on 5 reviews

3.1/5

Rating in categories

2.9

Skill development

2.8

Work-life balance

2.9

Salary

2.6

Job security

2.8

Company culture

2.6

Promotions

2.9

Work satisfaction

Explore 5 Reviews and Ratings
Service Desk Agent

Bangalore / Bengaluru

1-4 Yrs

₹ 2.75-6.2 LPA

Service Desk Agent

Bangalore / Bengaluru

1-4 Yrs

₹ 3-6.2 LPA

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