Upload Button Icon Add office photos

HDFC Sales

Compare button icon Compare button icon Compare

Filter interviews by

HDFC Sales Customer Relation Executive Interview Questions and Answers

Updated 4 Feb 2023

HDFC Sales Customer Relation Executive Interview Experiences

2 interviews found

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Jan 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. About your self, education and working on sales with comfort
  • Q2. Do you have your own bike
Round 3 - Aptitude Test 

Mathematics question simple intrest,age, compound interest

Interview Preparation Tips

Interview preparation tips for other job seekers - We positive and answering the questions honestly clam

I applied via Approached by Company and was interviewed before Apr 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. Tell about your self. Knowledge related questions.same dubbl meaning tricks questions.
  • Q2. Give introduction confidently and understand her questions meaning because same hr asks dubel meaning and tricks questions

Interview Preparation Tips

Interview preparation tips for other job seekers - If you are selected first ask payroll regarding questions. Because same company hiring is other company and they provide payroll in his subordinates company.if you are students to get confirmation about your exam leve.

Customer Relation Executive Interview Questions Asked at Other Companies

Q1. How would sell a certain product to your prospective customer?
Q2. Are you comfortable with approaching pregnant women and counselli ... read more
Q3. How do you explain customer service importance
Q4. How would you manage to generate leads from gynecologists ?
Q5. Do you have any idea regarding stem cell banking

Interview questions from similar companies

Interview experience
4
Good
Difficulty level
Easy
Process Duration
-
Result
-

I applied via Company Website and was interviewed in Sep 2024. There were 2 interview rounds.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Necessary skills needed for a customer service rep.
  • Q2. Why do you want to work at HSBC
Round 2 - Aptitude Test 

Behavioral assessment if it aligns with their value (30min-1hr)

Interview Preparation Tips

Interview preparation tips for other job seekers - Dress smart, be confident, You got this, All the best.
Interview experience
2
Poor
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
No response

I applied via Naukri.com and was interviewed in Apr 2024. There was 1 interview round.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Tell me something about yourself?
  • Q2. Are you experienced or fresher? If experienced, then tell us about your work profile, your responsibilities and years of experience?
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed in Apr 2024. There was 1 interview round.

Round 1 - HR 

(3 Questions)

  • Q1. About your family
  • Q2. Are you interested to work here ?
  • Q3. Do you know about this company

Interview Preparation Tips

Interview preparation tips for other job seekers - Don't fear in interview
Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Recruitment Consulltant and was interviewed in Apr 2023. There was 1 interview round.

Round 1 - One-on-one 

(3 Questions)

  • Q1. Basic about profile previous experience etc
  • Q2. Basic about introduction last experience
  • Q3. Sales profile products and Marketing in field

Interview Preparation Tips

Interview preparation tips for other job seekers - Interviewer was good well Test me before hire.
Interview experience
2
Poor
Difficulty level
Moderate
Process Duration
4-6 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Jan 2024. There were 3 interview rounds.

Round 1 - Aptitude Test 

Like reasoning, maths, nbfc related questions

Round 2 - One-on-one 

(1 Question)

  • Q1. Computer test like nbfc related
Round 3 - HR 

(1 Question)

  • Q1. Why we choose to you in our company. Etc etc
  • Ans. 

    I am a dedicated and experienced customer care executive with a proven track record of providing exceptional service and resolving customer issues efficiently.

    • I have a strong background in customer service, with X years of experience in handling customer inquiries and complaints.

    • I am skilled in communication and problem-solving, which are essential qualities for a customer care executive.

    • I have received positive feedba...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Too much pressure in this job

I applied via Recruitment Consulltant and was interviewed in Jul 2022. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. Telephonic Interview Round 1
  • Q2. Tell about yourself.
Round 3 - Assignment 

Language English Testing through Application.

Round 4 - Technical 

(1 Question)

  • Q1. What do you know about credit cards?
  • Ans. 

    Credit cards are financial tools that allow consumers to borrow money for purchases and pay it back later with interest.

    • Credit cards are issued by financial institutions to consumers for making purchases and payments.

    • They allow users to borrow money up to a certain limit, known as the credit limit.

    • Users are required to pay back the borrowed amount along with interest within a specified period.

    • Credit cards often come wi...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - First do clean neat shave, give a nice haircut, dress in formals, don't put too much information on your resume,
Speak confident on Tell about yourself
without any mistakes, that will lead you to speak confident for second round , in technical round if you don't know the answers say 'No', no is a good answer, if you know answers speak correctly without lagging.
This will help you surely to get selected on interviews.

I applied via Bny Mellon website and was interviewed in Oct 2021. There were 2 interview rounds.

Round 1 - Aptitude Test 

The aptitude test was to tough but it was all relatable to my finance sector regarding MBA and the passing marks were 80% so it was tough but as I kept on practing and I cracked it and the aptitude test was divided into 2 subjects English /Finance both keep on giving mock on online the aptitude will be easy.

Round 2 - HR 

(5 Questions)

  • Q1. What are your salary expectations?
  • Q2. What is your family background?
  • Q3. Where do you see yourself in 5 years?
  • Q4. What are your strengths and weaknesses?
  • Q5. Tell me about yourself.

Interview Preparation Tips

Topics to prepare for BNY Customer Service Representative interview:
  • Mutual Funds
  • Investment Banking
  • Finance
  • Accounting basics
  • Share Market
Interview preparation tips for other job seekers - This was my last round of mangers with two of them asking me questions simultaneously one after other regarding finance sector and personal opinions it was a great experience about this interview and I thank all my supporters who guided me in cracking this interview.
Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I was interviewed in Nov 2024.

Round 1 - HR 

(2 Questions)

  • Q1. What is your weakness
  • Ans. 

    My greatest weakness is that I tend to be overly critical of my own work.

    • I have a tendency to spend too much time perfecting tasks

    • I can be too hard on myself when things don't go as planned

    • I am working on finding a balance between striving for excellence and being too self-critical

  • Answered by AI
  • Q2. What is your strength
  • Ans. 

    My greatest strength is my ability to empathize with customers and provide personalized solutions to their problems.

    • Strong communication skills to effectively understand and address customer needs

    • Empathy to connect with customers on a personal level and make them feel heard

    • Problem-solving skills to come up with tailored solutions for each customer

    • Ability to remain calm and patient in challenging situations

  • Answered by AI

HDFC Sales Interview FAQs

How many rounds are there in HDFC Sales Customer Relation Executive interview?
HDFC Sales interview process usually has 2-3 rounds. The most common rounds in the HDFC Sales interview process are Resume Shortlist, Aptitude Test and One-on-one Round.
How to prepare for HDFC Sales Customer Relation Executive interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at HDFC Sales. The most common topics and skills that interviewers at HDFC Sales expect are Customer Relationship, Telecalling and voice process.
What are the top questions asked in HDFC Sales Customer Relation Executive interview?

Some of the top questions asked at the HDFC Sales Customer Relation Executive interview -

  1. Tell about your self. Knowledge related questions.same dubbl meaning tricks que...read more
  2. Give introduction confidently and understand her questions meaning because sam...read more

Tell us how to improve this page.

HDFC Sales Customer Relation Executive Interview Process

based on 1 interview

Interview experience

4
  
Good
View more

Interview Questions from Similar Companies

Citicorp Interview Questions
3.7
 • 564 Interviews
Wells Fargo Interview Questions
3.8
 • 563 Interviews
Bajaj Finserv Interview Questions
4.0
 • 519 Interviews
HSBC Group Interview Questions
4.0
 • 484 Interviews
American Express Interview Questions
4.2
 • 358 Interviews
BNY Interview Questions
3.9
 • 340 Interviews
UBS Interview Questions
3.9
 • 331 Interviews
Morgan Stanley Interview Questions
3.7
 • 291 Interviews
View all
HDFC Sales Customer Relation Executive Salary
based on 40 salaries
₹1.4 L/yr - ₹4 L/yr
At par with the average Customer Relation Executive Salary in India
View more details

HDFC Sales Customer Relation Executive Reviews and Ratings

based on 9 reviews

2.8/5

Rating in categories

2.5

Skill development

2.7

Work-life balance

2.2

Salary

2.7

Job security

2.7

Company culture

2.2

Promotions

2.2

Work satisfaction

Explore 9 Reviews and Ratings
Relationship Manager
524 salaries
unlock blur

₹1.5 L/yr - ₹6.1 L/yr

Relationship Officer
440 salaries
unlock blur

₹1.5 L/yr - ₹5 L/yr

Sales Executive
431 salaries
unlock blur

₹1 L/yr - ₹5 L/yr

Sales Officer
422 salaries
unlock blur

₹1.2 L/yr - ₹4 L/yr

Financial Service Associate
309 salaries
unlock blur

₹1.5 L/yr - ₹4 L/yr

Explore more salaries
Compare HDFC Sales with

ICICI Securities

3.9
Compare

Kotak Securities

3.6
Compare

Axis Direct

3.8
Compare

HDFC Securities

3.6
Compare
Did you find this page helpful?
Yes No
write
Share an Interview