HDFC Life Sales Development Manager Interview Questions, Process, and Tips

Some questions asked basic knowledge

Q1. Ctc, package asked
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Maths English analytical reasoning para jumble

Q1. Introduction ....tell about yourself
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Q2. R u comfortable in field visit
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English, Reasoning and Maths was giving in question paper which was moderate

Q1. What is your salary expectation?
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Q2. Why you want to join in this organization?
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Q3. How will u work and give service to customer
Ans. 
I will work closely with customers to understand their needs and provide personalized solutions.
• I will actively listen to customers to understand their pain points and requirements.

• I will provide customized solutions that meet their specific needs.

• I will follow up with customers to ensure their satisfaction and address any concerns.

• I will maintain a positive and professional relationship with customers to build trust a...read more
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Q4. What do u understand by customer satisfaction
Ans. 
Customer satisfaction refers to the level of contentment a customer feels towards a product or service.
• It is the measure of how well a product or service meets or exceeds customer expectations

• It is important for customer retention and loyalty

• It can be measured through surveys, feedback, and reviews

• Examples of factors that contribute to customer satisfaction include quality, price, customer service, and convenience
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Q1. Why you want to join hdfc life
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Q1. About company information
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