HDFC Bank Personal Banker Interview Questions, Process, and Tips

Nationalised banks are owned by the government while private banks are owned by individuals or corporations.

• Nationalised banks are established with the aim of providing banking services to all sections of society, especially the rural and semi-urban areas.

• Private banks are profit-oriented and focus on providing services to the urban and affluent sections of society.

• Nationalised banks have a wider network of branches an...read more

As a banker, my role during a lockdown would be to ensure uninterrupted banking services for customers through digital channels.

• Encourage customers to use digital banking channels

• Provide assistance to customers who are not familiar with digital banking

• Ensure availability of ATMs and other self-service options

• Follow safety protocols while providing in-person services

• Stay updated with government guidelines and communicat

Yes, a personal banker can open an account for a chai wala.

• Collect necessary identification documents from the chai wala.

• Explain the different types of accounts available and their features.

• Assist in filling out the account opening form.

• Verify the chai wala's identity and address.

• Explain the terms and conditions of the account.

• Provide the chai wala with account details and necessary documents.

• Offer additional services