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HDFC Bank BSO Interview Questions and Answers

Updated 29 Sep 2024

HDFC Bank BSO Interview Experiences

3 interviews found

BSO Interview Questions & Answers

user image Anonymous

posted on 29 Sep 2024

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Aug 2024. There was 1 interview round.

Round 1 - HR 

(2 Questions)

  • Q1. Self interdiction
  • Q2. Previews job experience
  • Ans. 

    I have 5 years of experience working in customer service and 3 years in sales.

    • Worked in customer service for 5 years

    • Experience in sales for 3 years

    • Handled customer inquiries and issues effectively

    • Met and exceeded sales targets consistently

  • Answered by AI

BSO Interview Questions & Answers

user image Anonymous

posted on 30 Aug 2021

I applied via Referral

Interview Questionnaire 

6 Questions

  • Q1. Basic banking knowledge.
  • Q2. About yourself and your positive attitude.
  • Q3. Your family background.
  • Q4. Your flexibility.
  • Q5. Your strength.
  • Q6. Your skills.

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident. And keep knowledge about those things. whenever you are going to interview.

BSO Interview Questions Asked at Other Companies

BSO Interview Questions & Answers

user image Anonymous

posted on 5 Feb 2021

I applied via Company Website and was interviewed before Feb 2020. There were 4 interview rounds.

Interview Questionnaire 

6 Questions

  • Q1. Tell me about yourself?
  • Q2. Have you worked with any organization or group in the past ??
  • Q3. Are you comfortable working in out of you home town?
  • Q4. Yes! Ofcourse
  • Q5. How much ?you are expected to you salary package.?
  • Q6. 3lac cost to company with house and rent allowance.

Interview Preparation Tips

Interview preparation tips for other job seekers - Look its up to you that you want to go out your hometown working job... But if you receiving a good package or interest, then you shuld move in the cost.

Interview questions from similar companies

I applied via Campus Placement and was interviewed before Feb 2021. There were 2 interview rounds.

Round 1 - Aptitude Test 

Written test

Round 2 - Online interview 

(1 Question)

  • Q1. Strength,weakness,personality development questions,how to manage work under pressure

Interview Preparation Tips

Interview preparation tips for other job seekers - Conduct online interview that was helpfull for us

I applied via Naukri.com and was interviewed before Sep 2020. There were 4 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. There will be More challenging work so will i get support from here to learn

Interview Preparation Tips

Interview preparation tips for other job seekers - It was tremendous work environment i ever worked anywhere , very professional colleagues , they always ready to teach you support you , i don't wanted to left the organisation but i lost my few family members during covid so decided to take care of my few family members 🙂

I applied via Referral and was interviewed before May 2020. There were 4 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. Your business achievements and products knowledge based the questions
  • Q2. Explain clearly and answering boldly

Interview Preparation Tips

Interview preparation tips for other job seekers - Smooth and knowledgeable

I applied via Referral and was interviewed in Apr 2020. There were 3 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. Insurance and it’s products
  • Q2. NRI services

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident, accurate and keep Check on your communication and words you use during interview

I applied via Walk-in and was interviewed before Jun 2021. There were 3 interview rounds.

Round 1 - Aptitude Test 

Questions regarding current affairs and financial products.

Round 2 - Aptitude Test 

Questions regarding reasoning, mathematics and English

Round 3 - HR 

(1 Question)

  • Q1. Normal discussion and one to one explanation of roles and responsibilities.

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and prepare in advance, because prepration automatically gives confidence.

I applied via Company Website and was interviewed before Jun 2020. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. What is customer handling the request
  • Ans. 

    Customer handling the request refers to the process of addressing and resolving customer inquiries, complaints, and requests.

    • Listening actively to the customer's concern

    • Empathizing with the customer's situation

    • Offering solutions or alternatives to resolve the issue

    • Following up with the customer to ensure satisfaction

    • Maintaining a positive and professional demeanor throughout the interaction

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Interview is ok

I applied via Company Website and was interviewed in Nov 2020. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. My job work experience.

Interview Preparation Tips

Interview preparation tips for other job seekers - Good experience

HDFC Bank Interview FAQs

How many rounds are there in HDFC Bank BSO interview?
HDFC Bank interview process usually has 1 rounds. The most common rounds in the HDFC Bank interview process are HR.
What are the top questions asked in HDFC Bank BSO interview?

Some of the top questions asked at the HDFC Bank BSO interview -

  1. 3lac cost to company with house and rent allowan...read more
  2. Basic banking knowled...read more
  3. Yes! Ofcour...read more

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HDFC Bank BSO Interview Process

based on 7 interviews

Interview experience

4.4
  
Good
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HDFC Bank BSO Salary
based on 245 salaries
₹1.5 L/yr - ₹3.9 L/yr
At par with the average BSO Salary in India
View more details

HDFC Bank BSO Reviews and Ratings

based on 157 reviews

4.5/5

Rating in categories

4.4

Skill development

4.1

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4.2

Salary

4.2

Job security

4.2

Company culture

3.9

Promotions

4.2

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