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HCLTech Senior AR Associate Interview Questions and Answers
HCLTech Senior AR Associate Interview Experiences
1 interview found
(3 Questions)
- Q1. Previous Work Wxperience
- Ans.
I have 5 years of experience in accounts receivable, including managing customer accounts, processing invoices, and resolving payment discrepancies.
Managed customer accounts to ensure timely payments
Processed invoices and reconciled accounts
Resolved payment discrepancies and communicated with customers to collect outstanding balances
- Q2. Daily work routine
- Ans.
My daily work routine involves processing invoices, reconciling accounts, communicating with customers, and resolving any billing issues.
Review and process incoming invoices
Reconcile accounts and ensure accuracy
Communicate with customers regarding payment status
Resolve any billing discrepancies or issues
Update records and maintain documentation
- Q3. Regarding Shifts
What people are saying about HCLTech
Interview questions from similar companies
Senior Technical Support Associate Interview Questions & Answers
Tech Mahindra
Anonymous
posted on 18 Dec 2024
Selected
I applied via Naukri.com and was interviewed in Dec 2024. There were 2 interview rounds.
(15 Questions)
- Q1. What is split horison? How can we resolve it?
- Ans.
Split horizon is a technique used in computer networking to prevent routing loops by not advertising routes back to the same interface they were learned from.
Split horizon is used in distance-vector routing protocols like RIP to prevent routing loops.
It works by not advertising routes back to the same interface they were learned from.
Split horizon with poison reverse takes this a step further by advertising the route w...
- Q2. What is BGP? How BGP works?
- Ans.
BGP stands for Border Gateway Protocol, used to exchange routing information between different networks.
BGP is an exterior gateway protocol used to make routing decisions on the internet.
It operates by exchanging routing information between different autonomous systems (AS).
BGP uses TCP port 179 for communication.
BGP routers maintain a table of IP prefixes and their paths to reach them.
BGP can be configured to influenc...
- Q3. What are the type of BGP and their AD value?
- Ans.
There are two types of BGP: eBGP and iBGP. eBGP has an AD value of 20, while iBGP has an AD value of 200.
eBGP (External BGP) - AD value: 20
iBGP (Internal BGP) - AD value: 200
- Q4. What is routing protocol? What are the types of routing protocol?
- Ans.
Routing protocol is a set of rules used by routers to determine the best path for data packets to travel.
Routing protocols help routers communicate with each other to dynamically update routing tables.
Types of routing protocols include distance-vector (e.g. RIP), link-state (e.g. OSPF), and hybrid (e.g. EIGRP).
Distance-vector protocols determine the best path based on hop count.
Link-state protocols use a more complex a...
- Q5. What is ospf?
- Ans.
OSPF (Open Shortest Path First) is a routing protocol used to determine the best path for data packets in a network.
OSPF is a link-state routing protocol
It uses Dijkstra's algorithm to calculate the shortest path
OSPF routers exchange link-state advertisements (LSAs) to build a topology map
It supports VLSM (Variable Length Subnet Masking) and CIDR (Classless Inter-Domain Routing)
OSPF divides the network into areas to re
- Q6. How do we prevent loop avoidance in BGP?
- Ans.
Preventing loop avoidance in BGP involves using loop prevention mechanisms like AS Path and Route Reflectors.
Use AS Path attribute to prevent loops by tracking the path a route has taken through AS numbers.
Implement Route Reflectors to avoid loops in BGP by controlling the route propagation within a cluster.
Utilize BGP Confederations to divide the network into smaller autonomous systems to prevent loops.
Regularly monit...
- Q7. What is OSI model? What are the layers of OSI model?
- Ans.
The OSI model is a conceptual framework that standardizes the functions of a telecommunication or computing system into seven layers.
The OSI model stands for Open Systems Interconnection model.
It helps in understanding how data is transferred from one computer to another over a network.
The seven layers of OSI model are: Physical, Data Link, Network, Transport, Session, Presentation, and Application.
Each layer has speci...
- Q8. How does tracerout works?
- Ans.
Traceroute is a network diagnostic tool used to track the path packets take from one networked device to another.
Traceroute sends packets with increasing TTL values to determine the path to a destination.
Each router along the path sends back an ICMP Time Exceeded message, allowing traceroute to map the route.
The final destination sends an ICMP Port Unreachable message, indicating the end of the route.
Traceroute helps i...
- Q9. If we see "*****" in tracerout, what it means?
- Ans.
The presence of '*****' in a traceroute indicates that the router is blocking the ICMP packets used by traceroute.
The '*****' indicates that the router is not responding to the ICMP packets sent by the traceroute tool.
This could be due to the router being configured to block ICMP traffic for security reasons.
It can also be caused by a firewall or network filtering rules blocking the ICMP packets.
In some cases, the '***...
- Q10. What are the states in BGP?
- Ans.
BGP states include Idle, Connect, Active, OpenSent, OpenConfirm, Established.
Idle - Initial state when BGP is not yet established
Connect - Attempting to establish a TCP connection
Active - Waiting for a TCP connection to be completed
OpenSent - Sent an Open message to peer
OpenConfirm - Received an Open message and waiting for confirmation
Established - BGP peers are fully established and can exchange routing information
- Q11. If there is a non tech guys on site to replace faulty router with new router, how do you configure the new router?
- Ans.
The new router can be configured remotely using a laptop or mobile device with access to the network.
Access the router's web interface by entering its IP address in a web browser
Login using default credentials or credentials provided by the company
Configure basic settings such as SSID, password, and security settings
Update firmware if necessary
Test the connection to ensure it is working properly
- Q12. What are CE and PE routers?
- Ans.
CE and PE routers are types of routers used in MPLS networks. CE routers connect to customer networks while PE routers connect to provider networks.
CE routers (Customer Edge) connect to customer networks and are responsible for exchanging routes with customer devices.
PE routers (Provider Edge) connect to provider networks and are responsible for exchanging routes with other PE routers in the MPLS network.
CE routers are...
- Q13. What is the command to assign an IP address on Juniper router interface?
- Ans.
The command to assign an IP address on a Juniper router interface is 'set interface <interface_name> unit <unit_number> family inet address <ip_address/mask>'
Use the 'set' command to configure the interface
Specify the interface name and unit number
Use the 'family inet' statement to configure an IPv4 address
Specify the IP address and subnet mask
- Q14. What are the parameters should match in BGP neighbourship?
- Ans.
Parameters for BGP neighbourship include AS number, IP address, subnet mask, and BGP version.
AS number must match on both neighbors
IP address must be reachable between neighbors
Subnet mask should be the same on both neighbors
BGP version should be compatible between neighbors
- Q15. What is tftp?
- Ans.
tftp stands for Trivial File Transfer Protocol, a simple protocol used for transferring files over a network.
tftp is a lightweight protocol used for transferring files between devices on a network.
It operates on UDP port 69.
tftp does not require user authentication, making it less secure compared to FTP.
It is commonly used for booting devices over a network, such as in diskless workstations or routers.
An example of tft...
(8 Questions)
- Q1. What is loop avoidance mechanism in BGP?
- Ans.
Loop avoidance mechanism in BGP prevents routing loops by using loop prevention mechanisms like AS path attribute and route reflectors.
BGP uses AS path attribute to prevent routing loops by not accepting routes with its own AS number in the path.
Route reflectors are used in BGP to avoid loops in route propagation within a cluster of routers.
BGP Confederations can also be used to prevent loops by dividing the AS into sm
- Q2. How tracerout works? What is source and destination IP?
- Ans.
Traceroute is a network diagnostic tool used to track the path packets take from source to destination IP.
Traceroute sends packets with increasing TTL values to elicit ICMP Time Exceeded responses from routers along the path.
The source IP is the IP address of the device initiating the traceroute, while the destination IP is the IP address of the target device.
Traceroute displays the IP addresses of the routers in the p...
- Q3. What is public IP and private IP?
- Ans.
Public IP is the address assigned to a device that is directly accessible over the internet, while private IP is used within a private network.
Public IP is unique and can be accessed from anywhere on the internet
Private IP is used within a local network and is not directly accessible from the internet
Public IP is assigned by the Internet Service Provider (ISP)
Private IP addresses are typically in the ranges of 192.168.
- Q4. How can we configure and a router with support of non tech guy onsite?
- Ans.
To configure a router with support of a non tech guy onsite, provide step-by-step instructions and visual aids.
Create a simple, easy-to-follow guide with step-by-step instructions.
Use visual aids such as diagrams or videos to demonstrate the process.
Provide clear explanations of each step and troubleshoot common issues.
Offer remote support or a helpline for additional assistance if needed.
- Q5. What is firewall?
- Ans.
A firewall is a network security system that monitors and controls incoming and outgoing network traffic based on predetermined security rules.
Acts as a barrier between a trusted internal network and untrusted external network
Filters network traffic based on rules set by the administrator
Can be hardware-based or software-based
Examples include Cisco ASA, Palo Alto Networks, and Windows Firewall
- Q6. What are the difference between router and switch?
- Ans.
Routers connect multiple networks together while switches connect devices within a single network.
Routers operate at the network layer (Layer 3) of the OSI model, while switches operate at the data link layer (Layer 2).
Routers use IP addresses to forward data between networks, while switches use MAC addresses to forward data within a network.
Routers can determine the best path for data to travel between networks, while...
- Q7. What is mpls?
- Ans.
MPLS stands for Multiprotocol Label Switching, a technique used in telecommunications networks to direct data packets along predefined paths.
MPLS is used to improve network performance and efficiency by quickly routing data packets based on labels instead of IP addresses.
It allows for traffic engineering, quality of service (QoS) prioritization, and virtual private network (VPN) services.
MPLS operates at layer 2.5 of t...
- Q8. How ftp and tftp works?
- Ans.
FTP and TFTP are protocols used for transferring files over a network.
FTP (File Transfer Protocol) is a standard network protocol used to transfer files from one host to another over a TCP-based network, such as the internet.
TFTP (Trivial File Transfer Protocol) is a simpler version of FTP that uses UDP instead of TCP for file transfer.
FTP requires authentication (username and password) for access, while TFTP does not ...
Selected
Quantitative Aptitude, Logical Reasoning, English Comprehension, Computer Science, Versant
(10 Questions)
- Q1. Can you introduce yourself?
- Ans.
I am a dedicated and experienced professional with a background in finance and a passion for problem-solving.
Experienced in financial analysis and reporting
Strong problem-solving skills
Excellent communication and teamwork abilities
- Q2. Can you describe your project?
- Ans.
I developed a mobile app for tracking daily water intake and setting hydration goals.
Designed user-friendly interface for easy input of water consumption
Implemented reminder notifications to encourage regular hydration
Included visual graphs to track daily, weekly, and monthly water intake
Integrated with wearable devices to sync water intake data
- Q3. What technologies did you utilize in your project?
- Ans.
I utilized technologies such as Python, SQL, and Tableau in my project.
Python
SQL
Tableau
- Q4. What is the process for creating and submitting code on GeeksforGeeks?
- Ans.
The process for creating and submitting code on GeeksforGeeks involves writing code, testing it, and then submitting it on the platform.
Create an account on GeeksforGeeks website.
Write the code for the problem statement provided.
Test the code locally to ensure it works correctly.
Submit the code on the GeeksforGeeks platform for evaluation.
Receive feedback and improve the code if necessary.
- Q5. What do you know about cloud computing?
- Ans.
Cloud computing is the delivery of computing services over the internet, including storage, servers, databases, networking, software, and more.
Cloud computing allows users to access resources on-demand without the need for physical hardware.
It offers scalability, flexibility, and cost-efficiency for businesses.
Examples of cloud computing services include Amazon Web Services (AWS), Microsoft Azure, and Google Cloud Plat
- Q6. What can you tell me about Kubernetes?
- Ans.
Kubernetes is an open-source container orchestration platform that automates the deployment, scaling, and management of containerized applications.
Kubernetes allows for automatic scaling of applications based on resource usage.
It provides self-healing capabilities by automatically restarting containers that fail.
Kubernetes enables easy deployment and management of microservices architecture.
It supports various cloud pr...
- Q7. What is orchestration?
- Ans.
Orchestration is the automated arrangement, coordination, and management of complex computer systems, services, and workflows.
Orchestration involves automating tasks and workflows to streamline processes.
It helps in coordinating multiple systems and services to work together seamlessly.
Examples include orchestrating the deployment of applications across different servers or managing the workflow of a data pipeline.
- Q8. How can you create programs in Java?
- Ans.
Programs in Java can be created by writing code in a text editor or an IDE, compiling the code, and running it using a Java Virtual Machine (JVM).
Write Java code using classes, methods, variables, and control structures.
Compile the code using a Java compiler like javac.
Run the compiled code using a Java Virtual Machine (JVM) like java.
Use an Integrated Development Environment (IDE) like Eclipse or IntelliJ IDEA for eas...
- Q9. What is the process for setting the path in Java?
- Ans.
Setting the path in Java involves adding directories to the classpath to locate external libraries or resources.
Use the 'java -cp' command to set the classpath for a specific Java program.
You can also set the classpath using the CLASSPATH environment variable.
To add a JAR file to the classpath, use the '-cp' or '-classpath' option followed by the path to the JAR file.
For example, to set the classpath to include a JAR f...
- Q10. Do you have any questions for me?
(4 Questions)
- Q1. Can you provide a self-introduction?
- Ans.
Experienced Associate with a background in finance and strong analytical skills.
Background in finance with X years of experience
Strong analytical skills demonstrated through successful projects
Proven ability to work well in a team environment
- Q2. What additional hobbies do you engage in?
- Ans.
I enjoy hiking, photography, and cooking in my free time.
Hiking: I love exploring new trails and being in nature.
Photography: I enjoy capturing moments and landscapes through my camera lens.
Cooking: I like experimenting with new recipes and cooking for friends and family.
- Q3. Are you willing to relocate?
- Ans.
Yes, I am open to relocating for the right opportunity.
I am open to exploring new locations for career growth
I am willing to relocate for the right job offer
I have experience moving for previous job opportunities
- Q4. Do u have any questions for me?
I applied via Walk-in and was interviewed in Nov 2024. There were 2 interview rounds.
(7 Questions)
- Q1. Java new features in 8
- Ans.
Java 8 introduced several new features including lambda expressions, functional interfaces, streams, and default methods.
Lambda expressions allow you to treat functionality as a method argument.
Functional interfaces have a single abstract method and can be used with lambda expressions.
Streams provide a way to work with sequences of elements and perform operations on them.
Default methods allow interfaces to have method ...
- Q2. Difficulties faced in the current/previous project & how we resolved it
- Ans.
We faced challenges with communication and conflicting priorities, resolved through regular team meetings and clear task delegation.
Lack of clear communication among team members
Conflicting priorities leading to delays in project timeline
Resolved by scheduling regular team meetings to discuss progress and issues
Clear task delegation to ensure everyone knows their responsibilities
- Q3. What is OOPS
- Ans.
OOPS stands for Object-Oriented Programming System. It is a programming paradigm based on the concept of objects.
OOPS focuses on creating objects that contain data and methods to manipulate that data.
Encapsulation, inheritance, and polymorphism are key principles of OOPS.
Examples of OOPS languages include Java, C++, and Python.
- Q4. What is Functional programming
- Ans.
Functional programming is a programming paradigm that treats computation as the evaluation of mathematical functions and avoids changing state and mutable data.
Focuses on pure functions that do not have side effects
Emphasizes immutability and avoids changing state
Uses higher-order functions and function composition
Commonly used languages include Haskell, Scala, and Clojure
- Q5. Difference between OOPS and functional programming
- Ans.
OOPS focuses on objects and classes, while functional programming focuses on functions and immutability.
OOPS is based on the concept of objects and classes, allowing for encapsulation, inheritance, and polymorphism.
Functional programming emphasizes on functions as first-class citizens, immutability, and avoiding side effects.
OOPS is more suitable for complex, real-world applications with changing state, while functiona...
- Q6. Which framework I worked in Java
- Ans.
I have worked with the Spring framework in Java.
Utilized Spring MVC for web development
Implemented dependency injection with Spring IoC container
Integrated Spring Security for authentication and authorization
- Q7. What all are the annotations that we use in Spring Boot & it's usage
- Ans.
Some common annotations used in Spring Boot are @RestController, @Autowired, @RequestMapping, @Service, @Component, @Repository.
@RestController - Used to define a controller class in Spring MVC.
@Autowired - Used for automatic dependency injection.
@RequestMapping - Used to map web requests to specific handler methods.
@Service - Indicates that a class is a service.
@Component - Indicates that a class is a Spring component...
(1 Question)
- Q1. Tell me about yourself, work experience & education
- Ans.
I am a dedicated professional with a strong educational background and diverse work experience.
I have a Bachelor's degree in Business Administration from XYZ University.
I have worked in various roles in marketing, sales, and customer service.
I am proficient in Microsoft Office Suite and have excellent communication skills.
I am a quick learner and thrive in fast-paced environments.
I am passionate about continuous learni
Interview Preparation Tips
- Java 8
- Spring Boot
- OOPS
Narendra Patil
I applied via LinkedIn and was interviewed in Dec 2024. There were 3 interview rounds.
About the marketing tge job details in summary
About the topic of the associate with the topic
(2 Questions)
- Q1. How to operate a operations
- Ans.
Operations can be operated by following established processes and procedures.
Understand the goals and objectives of the operations
Follow standard operating procedures
Utilize technology and tools to streamline operations
Monitor performance and make adjustments as needed
- Q2. How to do the handle a excel
- Ans.
Handling Excel involves organizing data, performing calculations, and creating visualizations.
Use formulas and functions to perform calculations.
Organize data into tables for easier manipulation.
Create charts and graphs to visualize data.
Use filters and sorting to analyze data efficiently.
Interview Preparation Tips
Selected
I applied via Indeed and was interviewed in Dec 2024. There was 1 interview round.
(3 Questions)
- Q1. Find largest and smallest from an array
- Q2. Reverse an array
- Q3. Print your name in reverse
Selected
I applied via Naukri.com and was interviewed in Dec 2024. There was 1 interview round.
(2 Questions)
- Q1. What is the concept of insurance?
- Ans.
Insurance is a financial arrangement that provides protection against potential losses by pooling the risks of many individuals or entities.
Insurance involves a contract between the insurer and the insured party.
The insured pays a premium in exchange for coverage against specified risks.
Insurance helps individuals and businesses manage risks and protect themselves financially.
Types of insurance include health, life, au...
- Q2. What are the different types of insurance available?
- Ans.
There are various types of insurance available, including health, life, auto, home, and travel insurance.
Health insurance covers medical expenses and treatments.
Life insurance provides financial protection to beneficiaries in case of the insured's death.
Auto insurance covers damages and liabilities related to vehicles.
Home insurance protects against damages to the home and belongings.
Travel insurance covers trip cancel
I applied via LinkedIn and was interviewed in Sep 2024. There was 1 interview round.
(5 Questions)
- Q1. Explain Autopilot enrollment procedure
- Ans.
Autopilot enrollment procedure involves registering for the service and setting up preferences.
Register for Autopilot service online or through a Tesla account
Provide necessary information such as contact details and payment method
Select preferences for Autopilot features like lane-keeping assist and adaptive cruise control
Complete any required training or verification process
Start using Autopilot once enrollment is co
- Q2. Explain Co-management feature
- Q3. What are the different types of detection logic available in Sccm
- Ans.
Different types of detection logic in SCCM include file system detection, registry detection, and WMI detection.
File system detection: Checks for the existence of a file or folder on the target system.
Registry detection: Checks for a specific registry key or value on the target system.
WMI detection: Uses Windows Management Instrumentation to query information from the target system.
Custom script detection: Allows for t...
- Q4. Explain queries concept in sccm
- Ans.
Queries in SCCM are used to retrieve information from the database based on specified criteria.
Queries in SCCM can be used to gather information about hardware inventory, software inventory, compliance status, etc.
Queries can be created using SQL-like syntax in the SCCM console.
Queries can be saved and reused for reporting or targeting specific groups of devices.
Examples of queries include finding all devices with a sp...
- Q5. How do you create an application in intune
- Ans.
Creating an application in Intune involves uploading the app package, configuring deployment settings, and assigning the app to users or devices.
Upload the app package to Intune
Configure deployment settings such as installation behavior and app availability
Assign the app to users or devices for installation
Interview Preparation Tips
Skills evaluated in this interview
30 question mcq ask i gave 28
Project preparation discussion how would you execute project
(2 Questions)
- Q1. Process associate questions
- Q2. What is roles and responsibility
- Ans.
Roles and responsibilities refer to the tasks and duties assigned to an individual within an organization.
Roles define the position or job title of an individual within the organization.
Responsibilities outline the specific tasks and duties that the individual is expected to perform.
Roles and responsibilities help clarify expectations, promote accountability, and ensure effective teamwork.
Examples: A process associate ...
(1 Question)
- Q1. Strengths and weakness
I applied via Company Website and was interviewed in Oct 2024. There were 3 interview rounds.
The aptitude questions were extremely basic and candidates who cleared this round immediately qualified for the coding round. some questions of cn, excel, etc were also part of the aptitude test
It had 2 easy level questions. it is important to note that the input is to be hard coded in these type of questions
(2 Questions)
- Q1. Introduce yourself. Tell me about projects, your role, how you overcame an obstacle you faced in it
- Q2. Followed up by more hr questions, nothing technical asked.
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