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HCLTech Remote Desktop Support Engineer L2 Interview Questions and Answers

Updated 25 Mar 2022

HCLTech Remote Desktop Support Engineer L2 Interview Experiences

2 interviews found

I applied via Naukri.com and was interviewed in Sep 2021. There was 1 interview round.

Round 1 - Technical 

(1 Question)

  • Q1. Level 2 windows troubleshooting, office 365

Interview Preparation Tips

Interview preparation tips for other job seekers - I receive offer letter after 3 month prior to interview.. So I wasn't expecting any thing. Suddenly it happen and I was like Wow.

I applied via Naukri.com and was interviewed in Sep 2021. There was 1 interview round.

Round 1 - Technical 

(1 Question)

  • Q1. Typically level 2 troubleshooting
  • Ans. 

    Level 2 troubleshooting involves in-depth analysis and resolution of complex technical issues.

    • Requires advanced technical knowledge and experience

    • Involves analyzing logs and system performance data

    • May require collaboration with other teams or vendors

    • Examples: resolving network connectivity issues, diagnosing software bugs

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Try to answer with confidence even if you are not sure of.

Remote Desktop Support Engineer L2 Interview Questions Asked at Other Companies

asked in HCLTech
Q1. Typically level 2 troubleshooting

Interview questions from similar companies

Interview experience
3
Average
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Company Website and was interviewed in Apr 2024. There were 2 interview rounds.

Round 1 - Coding Test 

Mobile devices my test

Round 2 - Assignment 

Assessment test and mobile devices

Interview Preparation Tips

Interview preparation tips for other job seekers - Work from home
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed before Apr 2023. There was 1 interview round.

Round 1 - Technical 

(1 Question)

  • Q1. Explain the OSI framework
  • Ans. 

    The OSI framework is a conceptual model that standardizes the functions of a telecommunication or computing system into seven layers.

    • The OSI framework stands for Open Systems Interconnection.

    • It consists of seven layers: Physical, Data Link, Network, Transport, Session, Presentation, and Application.

    • Each layer has specific functions and interacts with adjacent layers to facilitate communication between devices.

    • For examp...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Study well from the basic networking course materials.

Skills evaluated in this interview

I applied via Recruitment Consulltant and was interviewed in Apr 2022. There was 1 interview round.

Round 1 - One-on-one 

(1 Question)

  • Q1. Why IBM , how to handle a panic situation , examples of team collaboration,

Interview Preparation Tips

Interview preparation tips for other job seekers - Make sure you’re confident enough and you know you’ll crack this , then you definitely will. Because it’s gonna be one round but a Webex Video conference. And they do notice your expressions , rate of speech and grammar

All the best 💫

I applied via Naukri.com and was interviewed in Jan 2021. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Networking

Interview Preparation Tips

Interview preparation tips for other job seekers - Be honest

I applied via Naukri.com and was interviewed in Oct 2019. There were 5 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Technical questions related to my experience

Interview Preparation Tips

Interview preparation tips for other job seekers - This interview was a technical one. It has 4 rounds and it lasted for about one and half hours. The interviewer wanted to test both my knowledge and communication skills. Most of the questions asked to me were related to my B.Tech curriculum i.e. computer science related topics. He stressed a lot on the basics related to my experience. Luckily I was able to answer most of the questions correctly. I tried to answer each question with examples. You need to stay calm and should apply presence of mind. Please go through the job description thoroughly word-by-word and recheck your resume to ensure that you are a best-fit for the position.

I applied via Naukri.com and was interviewed in Oct 2019. There were 5 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. I am an experienced candidate based on the experience they'll ask questions...

Interview Preparation Tips

Interview preparation tips for other job seekers - My interview had a 5 rounds and it's having Personal, Technical, Online test, Skype call interview and Hr discussions. It lasted for about 2 hour 30 minutes. The interviewer wanted to test both my knowledge and communication skills. Most of the questions asked to me were related to my Experience. Luckily I was able to answer most of the questions correctly. You need to stay calm and should apply presence of mind. Please go through the job description thoroughly word-by-word and recheck your resume to ensure that you are a best-fit for the position.

HCLTech Interview FAQs

How many rounds are there in HCLTech Remote Desktop Support Engineer L2 interview?
HCLTech interview process usually has 1 rounds. The most common rounds in the HCLTech interview process are Technical.
What are the top questions asked in HCLTech Remote Desktop Support Engineer L2 interview?

Some of the top questions asked at the HCLTech Remote Desktop Support Engineer L2 interview -

  1. Typically level 2 troubleshoot...read more
  2. Level 2 windows troubleshooting, office ...read more

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HCLTech Remote Desktop Support Engineer L2 Salary
based on 7 salaries
₹3.5 L/yr - ₹10.1 L/yr
80% more than the average Remote Desktop Support Engineer L2 Salary in India
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HCLTech Remote Desktop Support Engineer L2 Reviews and Ratings

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5.0/5

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