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Havells Customer Service Manager Interview Questions and Answers

Updated 17 Dec 2020

Havells Customer Service Manager Interview Experiences

1 interview found

Interview Questionnaire 

2 Questions

  • Q1. How you look ur position in this company.
  • Q2. As a positive way and passionate.

Interview questions from similar companies

I applied via Referral and was interviewed before Mar 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - HR 

(6 Questions)

  • Q1. What is your family background?
  • Ans. 

    My family background is diverse and has shaped me into a well-rounded individual.

    • My parents come from different cultural backgrounds, which has exposed me to different traditions and perspectives.

    • I have siblings who have pursued various career paths, which has taught me the value of individuality and following one's passion.

    • My extended family is spread across different countries, allowing me to appreciate different cul...

  • Answered by AI
  • Q2. What are your salary expectations?
  • Ans. 

    I am open to discussing salary based on the responsibilities and benefits offered.

    • I am flexible and open to negotiation.

    • I am looking for a fair and competitive salary.

    • I would like to be compensated based on my experience and qualifications.

    • I am interested in discussing the overall compensation package, including benefits and bonuses.

    • I am confident that we can come to a mutually beneficial agreement.

  • Answered by AI
  • Q3. Why should we hire you?
  • Ans. 

    You should hire me because of my strong leadership skills, experience in managing teams, and ability to drive results.

    • I have a proven track record of successfully leading teams and achieving targets.

    • I have excellent communication and interpersonal skills, which allows me to effectively collaborate with team members and stakeholders.

    • I am highly organized and detail-oriented, ensuring that tasks are completed efficiently...

  • Answered by AI
  • Q4. Why are you looking for a change?
  • Ans. 

    I am looking for a change to further develop my skills and take on new challenges.

    • Seeking growth opportunities

    • Wanting to expand skillset

    • Desire for new challenges

    • Looking for a more supportive work environment

  • Answered by AI
  • Q5. What are your strengths and weaknesses?
  • Ans. 

    My strengths include strong leadership skills, excellent communication abilities, and a knack for problem-solving. My weaknesses include a tendency to be overly critical of myself and a desire for perfection.

    • Strength: Strong leadership skills

    • Strength: Excellent communication abilities

    • Strength: Knack for problem-solving

    • Weakness: Overly critical of myself

    • Weakness: Desire for perfection

  • Answered by AI
  • Q6. Tell me about yourself.
  • Ans. 

    I am a highly motivated and experienced professional with a strong background in management and leadership.

    • I have over 5 years of experience in the retail industry, working my way up from a sales associate to a supervisor.

    • I have a proven track record of successfully managing teams and exceeding sales targets.

    • I am skilled in problem-solving, decision-making, and conflict resolution.

    • I have excellent communication and int...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - It's okay to working,
Iam working in fan division there was a heavy pressure,
Stock always not available

I applied via Naukri.com and was interviewed in Apr 2021. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. My job profile at Jaquar, what kind of customers I was handling.

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident. Give honest answers.

Interview Questionnaire 

1 Question

  • Q1. Why Are you join hpl electric?

I was interviewed in Jan 2021.

Interview Questionnaire 

3 Questions

  • Q1. Past Experience
  • Q2. Handling market
  • Q3. Market durability

Interview Preparation Tips

Interview preparation tips for other job seekers - Just feel free to speak about your past job, automatically you'll be the one
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Mar 2024. There was 1 interview round.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Details of job responsibilities
  • Q2. Condition given for decision making
  • Ans. 

    Conditions given for decision making are factors or criteria that must be met before a decision can be made.

    • Consider all relevant factors before making a decision

    • Ensure all necessary information is available

    • Evaluate potential outcomes of each decision

    • Consult with team members or stakeholders if needed

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - CV have well explained job responsibilities

Skills evaluated in this interview

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
6-8 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed in Aug 2023. There were 3 interview rounds.

Round 1 - Aptitude Test 

Working profile and personal interview

Round 2 - Group Discussion 

Ask area coverage and how much retailer catter.

Round 3 - HR 

(1 Question)

  • Q1. Discuss about package and required package.

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare all about roi and channel structure.
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed before Feb 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - HR 

(1 Question)

  • Q1. Basic personal background
Round 3 - Technical 

(1 Question)

  • Q1. About finance, basic tax, gst, tax ammendment, previous job experiences

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare well for technical round in finance. Lot of practical questions, based on your work experience.

I applied via LinkedIn and was interviewed in Feb 2022. There were 5 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - Aptitude Test 

Reasoning, maths, English

Round 3 - Case Study 

I were asked to prepare a email latter to client to seek more time to dilever goods at his premises.

Round 4 - One-on-one 

(1 Question)

  • Q1. What have done throughout your professional career
Round 5 - HR 

(2 Questions)

  • Q1. Renumeration and negotiations on C2C
  • Ans. I have skill set to do this work ans would like to have same payout.
  • Answered Anonymously
  • Q2. What if you do not complete your sale target on specified period
  • Ans. 

    If I do not meet my sales target within the specified period, I would analyze the reasons, adjust my strategies, seek guidance from my manager, and work harder to achieve the target.

    • Analyze the reasons for not meeting the target

    • Adjust sales strategies based on the analysis

    • Seek guidance from the manager for advice and support

    • Work harder and put in extra effort to achieve the target

    • Focus on building customer relationship

  • Answered by AI

Interview Preparation Tips

Topics to prepare for Panasonic Life Solutions India Assistant Manager interview:
  • Innovative
  • Professional Activities
  • Business Analysis
Interview preparation tips for other job seekers - Be yourself, never go beyond your imagination and say which might look extra. Expect salery as per your experience and past wages paid of your work.
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed in May 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - One-on-one 

(1 Question)

  • Q1. Simple Question about market and sales planning
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Havells Customer Service Manager Reviews and Ratings

based on 2 reviews

5.0/5

Rating in categories

5.0

Skill development

4.0

Work-life balance

5.0

Salary

4.0

Job security

5.0

Company culture

4.0

Promotions

5.0

Work satisfaction

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