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Havells Customer Service Manager Interview Questions and Answers

Updated 17 Dec 2020

Havells Customer Service Manager Interview Experiences

1 interview found

Interview Questionnaire 

2 Questions

  • Q1. How you look ur position in this company.
  • Q2. As a positive way and passionate.

Interview questions from similar companies

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
6-8 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed in Aug 2023. There were 3 interview rounds.

Round 1 - Aptitude Test 

Working profile and personal interview

Round 2 - Group Discussion 

Ask area coverage and how much retailer catter.

Round 3 - HR 

(1 Question)

  • Q1. Discuss about package and required package.

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare all about roi and channel structure.

I applied via Referral and was interviewed in Jul 2021. There were 3 interview rounds.

Interview Questionnaire 

3 Questions

  • Q1. How many years of experience in electricals sigment
  • Ans. 

    I have 5 years of experience in electricals segment.

    • I have worked as an electrical engineer for 5 years.

    • During this time, I have gained experience in designing and implementing electrical systems.

    • I have also worked on troubleshooting and maintenance of electrical equipment.

    • I have experience in working with different types of electrical systems such as power distribution, lighting, and control systems.

    • I have kept myself...

  • Answered by AI
  • Q2. Wat is turn over u will handle
  • Ans. 

    I will handle turnover by implementing effective retention strategies and creating a positive work culture.

    • I will analyze the reasons for turnover and address them accordingly

    • I will create a supportive work environment that encourages employee engagement and growth

    • I will provide opportunities for professional development and career advancement

    • I will offer competitive compensation and benefits packages

    • I will conduct reg...

  • Answered by AI
  • Q3. How many On Roll Employees handling & how many Distributor handling wat is Geographycal area.

Interview Preparation Tips

Interview preparation tips for other job seekers - This interview was a around 1 hour with GM his testing our knowledge of Electricals product, Wire ets
Interview experience
4
Good
Difficulty level
Easy
Process Duration
4-6 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Feb 2024. There were 3 interview rounds.

Round 1 - Technical 

(1 Question)

  • Q1. Normal technical questions related to transmission line and substation.
Round 2 - Technical 

(1 Question)

  • Q1. Question related to my ongoing job.
Round 3 - HR 

(1 Question)

  • Q1. Salary & Designation discussion.

Interview Preparation Tips

Interview preparation tips for other job seekers - Good company to work with..
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
Selected Selected
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. Personal discussion
Round 3 - Technical 

(1 Question)

  • Q1. Drawings , Design & technical about machines
Round 4 - One-on-one 

(1 Question)

  • Q1. Management skills
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed in May 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(1 Question)

  • Q1. Simple Question about market and sales planning

I applied via Referral and was interviewed in Apr 2021. There were 4 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Numeric Distribution,weighted Investment, scouting of channel partner

Interview Preparation Tips

Interview preparation tips for other job seekers - Proper preparation and knowledge of Distribution with your experience
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in May 2022. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(1 Question)

  • Q1. Erp knowledge discussion
Round 3 - One-on-one 

(1 Question)

  • Q1. Related profile of AP
Round 4 - HR 

(1 Question)

  • Q1. Why the you want to leave your current organization Salary expectations
  • Ans. 

    I am looking for new challenges and growth opportunities.

    • Seeking new challenges and growth opportunities

    • Want to expand my skill set and knowledge

    • Desire for career advancement

    • Unsatisfied with current work environment or culture

    • Better work-life balance

    • Relocation or commute reasons

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Please be clear with profile don't hide and add on to profile
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Campus Placement and was interviewed before Jun 2023. There was 1 interview round.

Round 1 - Aptitude Test 

Reasoning & aptitude test

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare about company information
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed before Feb 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. Basic personal background
Round 3 - Technical 

(1 Question)

  • Q1. About finance, basic tax, gst, tax ammendment, previous job experiences

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare well for technical round in finance. Lot of practical questions, based on your work experience.

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Havells Customer Service Manager Reviews and Ratings

based on 2 reviews

5.0/5

Rating in categories

5.0

Skill development

4.0

Work-life balance

5.0

Salary

4.0

Job security

5.0

Company culture

4.0

Promotions

5.0

Work satisfaction

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