H&M Sales Advisor Interview Questions and Answers for Freshers

KPIs for measuring success of product introduction

• Identify target market and set sales goals

• Track customer feedback and satisfaction

• Monitor product adoption rate and market share

• Analyze sales data and adjust marketing strategy accordingly

Customer service is the act of providing assistance and support to customers before, during, and after a purchase.

• Listening to customers' needs and concerns

• Offering solutions and assistance in a timely manner

• Being friendly, patient, and empathetic

• Going above and beyond to exceed customer expectations

• Resolving issues and complaints effectively

I would remain calm, listen to the customer's concerns, empathize with them, and work towards finding a solution that satisfies both parties.

• Remain calm and composed

• Listen actively to the customer's concerns

• Empathize with the customer's situation

• Offer solutions or alternatives to resolve the issue

• Seek assistance from a supervisor if necessary

Current fashion trends include oversized blazers, statement sleeves, and chunky sneakers.

• Oversized blazers are a popular trend for both men and women, adding a chic and sophisticated touch to any outfit.

• Statement sleeves, such as puff sleeves or bishop sleeves, are a fun and playful trend that can elevate a simple top or dress.

• Chunky sneakers, also known as dad sneakers, are a comfortable and stylish footwear option th

Key Performance Indicators (KPIs) are measurable values that demonstrate how effectively a company is achieving key business objectives.

• KPIs are specific, measurable, achievable, relevant, and time-bound metrics used to evaluate the success of an organization or individual in reaching their goals.

• Examples of KPIs in sales include sales revenue, customer acquisition cost, conversion rates, and customer lifetime value.

• KP...read more