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H&M Help Desk Executive Interview Questions and Answers

Updated 13 Dec 2024

H&M Help Desk Executive Interview Experiences

1 interview found

Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I appeared for an interview in Jun 2024.

Round 1 - Technical 

(2 Questions)

  • Q1. What are your reasons for wanting to join this institution?
  • Ans. 

    I am impressed by the institution's reputation for providing excellent support services and opportunities for growth.

    • Reputation for excellent support services

    • Opportunities for growth and advancement

    • Alignment with my career goals and values

  • Answered by AI
  • Q2. What are your qualifications for this job?
  • Ans. 

    I have a Bachelor's degree in IT, 3 years of experience in help desk support, and strong problem-solving skills.

    • Bachelor's degree in IT

    • 3 years of experience in help desk support

    • Strong problem-solving skills

  • Answered by AI
Round 2 - HR 

(1 Question)

  • Q1. I love touching people in th me played

Interview Preparation Tips

Interview preparation tips for other job seekers - No, I do not wish to share anything because you all must go through and endure it on your own.

Interview questions from similar companies

I applied via Naukri.com and was interviewed before Apr 2021. There were 2 interview rounds.

Round 1 - HR 

(3 Questions)

  • Q1. Share details of your previous job.
  • Q2. Why are you looking for a change?
  • Q3. Tell me about yourself.
Round 2 - Technical 

(2 Questions)

  • Q1. It was regarding the detailed discussion of the profile
  • Q2. Including the role , they were offering and challenges , I can face in the Job role

Interview Preparation Tips

Interview preparation tips for other job seekers - Be Confident and sure about your expectations regarding the Role and professional aspirations.

Interview Questionnaire 

2 Questions

  • Q1. How to sale
  • Ans. 

    To sell effectively, understand customer needs, build relationships, demonstrate value, and close the deal.

    • Listen actively to understand customer needs and pain points.

    • Build rapport and trust with customers through effective communication.

    • Highlight the unique value proposition of the product or service.

    • Provide demonstrations or samples to showcase the benefits.

    • Address objections and concerns to alleviate customer hesit...

  • Answered by AI
  • Q2. How to convince customer
  • Ans. 

    To convince a customer, understand their needs, build trust, provide value, and address objections.

    • Listen actively to understand their needs

    • Build trust by being honest and transparent

    • Provide value by offering solutions that meet their needs

    • Address objections by providing evidence and addressing concerns

    • Follow up to ensure satisfaction and build long-term relationships

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Speak well talk well sale well

I applied via Referral and was interviewed in Jul 2020. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. Ask about me, privious company,salary,work, display,traget etc.

Interview Preparation Tips

Interview preparation tips for other job seekers - Tell me yourself and family,tell about Indian clothing league,tell about salary, display, achieve traget and other

I applied via Company Website and was interviewed before Sep 2019. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Technical and general questions in selected field

Interview Preparation Tips

Interview preparation tips for other job seekers - Be bold and be formal
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Nov 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Double-check your resume for any spelling mistakes. The recruiter may consider spelling mistakes as careless behavior or poor communication skills.
View all tips
Round 2 - Aptitude Test 

Only safty test alone.

Round 3 - Directly attended 

(4 Questions)

  • Q1. Where was studied ? where are you coming from? about job etc.,
  • Q2. Your graduation,
  • Q3. What are the language
  • Ans. 

    The question is asking about the languages related to the Analyst role.

    • Python

    • R

    • SQL

    • Java

    • C++

  • Answered by AI
  • Q4. DO YOU KNOW COMPUTER?
  • Ans. 

    Yes, I have knowledge and experience with computers.

    • I have a strong understanding of computer hardware and software.

    • I am proficient in using various operating systems such as Windows, macOS, and Linux.

    • I have experience with programming languages like Python, Java, and SQL.

    • I am familiar with data analysis tools and techniques.

    • I have worked with databases and can write complex queries.

    • I am skilled in using productivity s...

  • Answered by AI

Interview Preparation Tips

Topics to prepare for Coats Analyst interview:
  • Accounting
  • Communication
  • Computer
  • MS Office
  • email process
  • Management
Interview preparation tips for other job seekers - complete the day by day work. Encourage our team members. develop our department work hard.
Interview experience
4
Good
Difficulty level
Hard
Process Duration
4-6 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in May 2024. There was 1 interview round.

Round 1 - Technical 

(2 Questions)

  • Q1. About electrical engg
  • Q2. About field work

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare well

I applied via Referral and was interviewed before Dec 2020. There were 3 interview rounds.

Interview Questionnaire 

5 Questions

  • Q1. Team handles counter handling
  • Q2. Sale proses
  • Q3. How do achieve your target
  • Q4. How can do achieve your monthly target
  • Q5. How can u handle your team

Interview Preparation Tips

Interview preparation tips for other job seekers - Good very good actually

I applied via Campus Placement and was interviewed before Feb 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. Tell something about yourself.
  • Q2. Where do you see yourself in 5 years.

Interview Preparation Tips

Interview preparation tips for other job seekers - Fairly easy to crack interview.
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
No response

I applied via Indeed and was interviewed before Feb 2023. There was 1 interview round.

Round 1 - One-on-one 

(3 Questions)

  • Q1. Tell me something about yourself?
  • Q2. Do you have any sales experience?
  • Q3. Why do you want to join our company?

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare before going

H&M Interview FAQs

How many rounds are there in H&M Help Desk Executive interview?
H&M interview process usually has 2 rounds. The most common rounds in the H&M interview process are Technical and HR.

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H&M Help Desk Executive Interview Process

based on 1 interview

Interview experience

3
  
Average
View more

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