Groww Customer Service Executive Interview Questions and Answers

Q1. Tell me about yourself
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Q2. What is about your abilities
Ans. 
I possess strong communication skills, problem-solving abilities, and a customer-centric approach.
• Excellent communication skills - able to effectively communicate with customers and colleagues

• Strong problem-solving abilities - can quickly identify and resolve customer issues

• Customer-centric approach - always prioritize customer satisfaction and strive to exceed their expectations
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Q1. Self intro and regarding previous experience
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Basic grammar and email typing skills

Q1. Interview with the operation manager
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Q1. Tellme about your self
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Q2. What is stock market
Ans. 
Stock market is a platform where publicly traded companies issue and trade their stocks.
• Stock market is a place where investors buy and sell shares of publicly traded companies.

• It provides a platform for companies to raise capital by issuing stocks.

• The stock market is influenced by various factors such as economic indicators, political events, and company performance.

• Examples of stock markets include the New York Stock
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How can resolve customer queries and patience control

How can study

Q1. Introduction, family background.
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Q1. Intro, experience related questions, willingness to travel, timing, jd
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Q1. What do you know about stock market?
Ans. 
The stock market is a platform where investors can buy and sell shares of publicly traded companies.
• Stock market is a place where investors can buy and sell shares of publicly traded companies

• Prices of stocks are determined by supply and demand

• Investors can make profits by buying low and selling high

• Stock market indices like S&P 500 and Dow Jones represent the overall performance of the market
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Q2. Tell me about yourself, your educational details, your hobbies and interests and your family background
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Q3. What is your salary expectations?
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Q4. Are you comfortable doing rotational shifts without pick up and drop facility?
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Q5. What do you know about trading?
Ans. 
Trading involves buying and selling financial instruments such as stocks, bonds, and commodities in order to make a profit.
• Trading is the act of buying and selling financial instruments such as stocks, bonds, commodities, and currencies.

• Traders aim to make a profit by taking advantage of price fluctuations in the market.

• Different types of trading include day trading, swing trading, and long-term investing.

• Trading can b...read more
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Q6. Do you have any plans for further studies?
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