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CoinSwitch Customer Service Executive Interview Questions and Answers

Updated 29 Mar 2024

CoinSwitch Customer Service Executive Interview Experiences

1 interview found

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-

Interview Preparation Tips

Interview preparation tips for other job seekers - Overall a good company to work with and the job guarantee depends upon the crypto market.

Interview questions from similar companies

I applied via Walk-in

Interview Questionnaire 

2 Questions

  • Q1. Product information and selling skills questions.
  • Q2. How to sell your products
  • Ans. 

    To sell products, understand customer needs, highlight product benefits, offer incentives, and provide excellent customer service.

    • Understand customer needs and tailor your pitch accordingly

    • Highlight the benefits of your product, not just the features

    • Offer incentives such as discounts or free trials to entice customers

    • Provide excellent customer service to build trust and loyalty

    • Use social media and other marketing chann

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident be positive

I applied via Recruitment Consulltant and was interviewed in Sep 2022. There were 2 interview rounds.

Interview Preparation Tips

Interview preparation tips for other job seekers - Keep knowledge of stock market
What is stock market
What is nifty50, Bank nifty, Sensex
What is commodity
What is derivative
What is mutual fund
What is the benefits of stock market
Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed in May 2023. There were 2 interview rounds.

Interview Preparation Tips

Topics to prepare for 5paisa Capital Ltd. Customer Care Executive interview:
  • Normal
Interview preparation tips for other job seekers - It's a good company to start your career with 5 paisa .
Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed before Apr 2023. There were 2 interview rounds.

Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Campus Placement and was interviewed before Oct 2023. There were 3 interview rounds.

Interview Preparation Tips

Interview preparation tips for other job seekers - Be clear in basics. Your understanding will be checked.

Skills evaluated in this interview

Interview Questionnaire 

7 Questions

  • Q1. Choose between Mahatma Gandhi and Subhash Chandra Bose.
  • Ans. 

    Both Mahatma Gandhi and Subhash Chandra Bose were important figures in India's struggle for independence.

    • Mahatma Gandhi was a non-violent activist who led the Indian National Congress and played a key role in India's independence movement.

    • Subhash Chandra Bose was a militant nationalist who formed the Indian National Army to fight against British rule.

    • Both had different ideologies and approaches towards achieving indepe...

  • Answered by AI
  • Q2. What would you do if you were given 1 lakh and were told to jump off the first floor? 5 lakh for the 2nd floor? 10 for the 3rd floor?
  • Ans. 

    I would not jump off any floor for any amount of money as it is a dangerous and foolish act.

    • I would politely decline the offer and explain that my safety and well-being are more important than any amount of money.

    • Jumping off any floor, regardless of the amount of money offered, is a dangerous and potentially life-threatening act.

    • I would suggest finding a safer and more productive way to earn money.

    • I would also question...

  • Answered by AI
  • Q3. I give you 5 lakhs right now. Go and kiss the girl standing outside. Will you take the risk?
  • Q4. Calculate 12*92 within 15 seconds (without the pen of course)
  • Ans. 

    Answer: 1104

    • Use multiplication rules to simplify calculation

    • Break down numbers into smaller parts

    • Use mental math techniques like rounding and estimation

  • Answered by AI
  • Q5. 657*53 within 15 seconds (again without the pen)
  • Q6. The interviewer asked me the length of the room. I said that it was around 18 feet. He asked me to convince him of the same
  • Q7. Question about finance sector and related to company profile and share trading were asked. Main emphasis was on observation skills and stress testing of students

Interview Preparation Tips

Round: Test
Experience: Two tests completely based on mathematical and logical aptitude and Interviews.
Top 10 rankers of Trade Mogul competition(Trading competition conducted by Future First) are directly called for interview.
Total Questions: 2

Round: Test
Experience: Their sole purpose was to know whether you are capable of handling mathematical calculations easily and quickly. You just need to practice lots of multiplication, division and other simple stuff so that you become quick during the test.
Duration: 30 minutes

Round: HR Interview
Experience: - Choose between Mahatma Gandhi and Subhash Chandra Bose. I personally, would advise you to go for Mahatma Gandhi. If you go for Bose, they will reject you saying that you have a violent side to your personality which of course is not good for them.- What would you do if you were given 1 lakh and were told to jump off the first floor? 5 lakh for the 2nd floor? 10 for the 3rd floor?
Assess the risk in every situation and then using your reasoning, give the answer. I answered that for the amount of money involved i would jump off the 1st and 2nd floors but not the 3rd floor. At maximum I would break my bones or suffer a few fractures which is good enough for the money.
-I give you 5 lakhs right now. Go and kiss the girl standing outside. Will you take the risk?
I said yes I will. She will slap me on the face or maybe get a complaint registered against me with the Dean. It will be a fair deal for the money involved.
-I said, “Sir, my height is about 6 feet. So if I lie down 3 times along the length that should be enough reason for you to get convinced”. So I lied down on the floor along the length of the room thrice.The HR interview was a very different experience for me. I felt that they were looking for a guy who would fit best in their culture and has the ability not only to take risks but also assess it and mitigate it. Besides this they also asked me some HR questions like why should we hire you, what are your goals and why are you suitable for the company. There were few other HR questions as well which were not so different form the regular ones.Overall it was a very good interview experience. They were looking for people who can take risks and were not hesitant to take an initiative and then back their decision with sound thought process.

Skills: Algorithm, maths, Social
College Name: na

Interview Questionnaire 

1 Question

  • Q1. 1.Tell me about yourself? 2. What are your strengths and weaknesses 3. Why trading? 4. What are the strategies you've used on trade mogul? 5. What was the toughest decision you ever had to make? 6. Who ha...
  • Ans. 

    I am a motivated individual with a passion for trading and a strong desire to learn and grow in the industry.

    • Strengths: Analytical skills, quick decision-making, adaptability

    • Weaknesses: Perfectionism, tendency to overthink

    • Trading: Fascinated by the dynamics of financial markets and the potential for profit

    • Strategies on Trade Mogul: Utilizing technical analysis, risk management techniques

    • Toughest decision: Choosing betw...

  • Answered by AI

Interview Preparation Tips

Round: Resume Shortlist
Experience: On the basis of your one-month performance on trade mogul.

Interview Questionnaire 

1 Question

  • Q1. Most of logical questions
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CoinSwitch Interview FAQs

How many rounds are there in CoinSwitch Customer Service Executive interview?
CoinSwitch interview process usually has 3 rounds. The most common rounds in the CoinSwitch interview process are HR, Aptitude Test and One-on-one Round.

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CoinSwitch Customer Service Executive Interview Process

based on 1 interview

Interview experience

5
  
Excellent
View more

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₹4 L/yr - ₹6 L/yr
63% more than the average Customer Service Executive Salary in India
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