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5paisa Capital Ltd. Customer Support Executive Interview Questions and Answers

Updated 31 Aug 2024

5paisa Capital Ltd. Customer Support Executive Interview Experiences

1 interview found

Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed before Apr 2023. There were 2 interview rounds.

Round 1 - HR 

(2 Questions)

  • Q1. Tell me about your self ?
  • Ans. 

    I am a dedicated and experienced customer support executive with a strong background in resolving customer issues and providing excellent service.

    • Over 5 years of experience in customer support roles

    • Skilled in handling customer inquiries and complaints

    • Proficient in using CRM systems and ticketing platforms

    • Strong communication and problem-solving skills

    • Received multiple awards for outstanding customer service

  • Answered by AI
  • Q2. What do you know about stocks market?
  • Ans. 

    Stock market is a platform where buying, selling, and issuing of shares of publicly-held companies take place.

    • Stock market is a place where investors can buy and sell shares of publicly traded companies.

    • Stock prices are influenced by various factors such as company performance, economic indicators, and market trends.

    • Investors can make profits by buying low and selling high, or through dividends paid by the company.

    • Ther...

  • Answered by AI
Round 2 - One-on-one 

(2 Questions)

  • Q1. What is Derivatives?
  • Ans. 

    Derivatives are financial instruments whose value is derived from an underlying asset or group of assets.

    • Derivatives can be used for hedging, speculation, or arbitrage.

    • Examples of derivatives include futures contracts, options, and swaps.

    • Derivatives allow investors to take positions on the future price movements of assets without actually owning the assets.

  • Answered by AI
  • Q2. What do you know about Future and options and Mutual fund?
  • Ans. 

    Futures and options are financial instruments that derive their value from an underlying asset, while mutual funds pool money from multiple investors to invest in a diversified portfolio of securities.

    • Futures and options are types of financial derivatives that allow investors to speculate on the price movements of an underlying asset without actually owning it.

    • Mutual funds are investment vehicles that pool money from m...

  • Answered by AI

Interview questions from similar companies

I applied via Recruitment Consulltant and was interviewed before Aug 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - HR 

(1 Question)

  • Q1. What is demat and trading ac
  • Ans. 

    Demat and trading accounts are used for buying and selling securities in electronic form.

    • Demat account is used to hold securities in electronic form

    • Trading account is used to buy and sell securities

    • Demat account is mandatory for trading in the stock market

    • Trading account is linked to the bank account for seamless transactions

    • Both accounts are offered by depository participants and stockbrokers

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Learn basic knowledge about market....Start investment as soon as possible
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all Resume tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. Talk about sales and marketing experience And ask how to handle Custmer problem
  • Q2. How to handle a team
Round 3 - Group Discussion 

Target and motivation and how increase company revenue

Interview Preparation Tips

Interview preparation tips for other job seekers - Good for working period and i earn lot of money and enjoy my work

I applied via Referral and was interviewed in May 2021. There were 5 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Basic interview, how much experience, why to left previous company, asks about target

Interview Preparation Tips

Interview preparation tips for other job seekers - Do confidentially interview nd clear your all questions

I applied via Recruitment Consulltant and was interviewed in Jan 2022. There was 1 interview round.

Round 1 - One-on-one 

(1 Question)

  • Q1. Nothing just normal your introduction and job description that's it

Interview Preparation Tips

Interview preparation tips for other job seekers - For carerier growth don't move to sharekhan
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed before May 2023. There was 1 interview round.

Round 1 - One-on-one 

(2 Questions)

  • Q1. What is share market
  • Ans. 

    Share market is a platform where buying and selling of company stocks and securities takes place.

    • Share market allows companies to raise capital by selling shares to investors

    • Investors can buy and sell shares of publicly traded companies

    • Prices of shares fluctuate based on supply and demand in the market

    • Investors can make profits by selling shares at a higher price than they bought them for

  • Answered by AI
  • Q2. How to convince clients to invest in share market
  • Ans. 

    To convince clients to invest in the share market, highlight potential returns, diversification benefits, and long-term growth opportunities.

    • Educate clients on the potential returns and benefits of investing in the share market.

    • Highlight the benefits of diversification to reduce risk in their investment portfolio.

    • Emphasize the long-term growth opportunities in the share market compared to other investment options.

    • Provi...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - It's a good company.
Best good work culture.
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Case Study 

About any article or product selling

Round 2 - Aptitude Test 

Like how to look forward

Round 3 - Technical 

(2 Questions)

  • Q1. What is market cap
  • Ans. 

    Market cap, short for market capitalization, is the total value of a company's outstanding shares of stock.

    • Market cap is calculated by multiplying the current stock price by the total number of outstanding shares.

    • It is used to determine the size of a company and its relative value compared to other companies.

    • Market cap is an important metric for investors to consider when making investment decisions.

    • For example, if a c...

  • Answered by AI
  • Q2. What is technical indicators
  • Ans. 

    Technical indicators are mathematical calculations based on historical price, volume, or open interest data used to forecast future price movements in trading.

    • Technical indicators help traders make informed decisions by providing insights into market trends and potential price movements.

    • Examples of technical indicators include moving averages, relative strength index (RSI), and Bollinger Bands.

    • Traders use technical ind...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Go for positive attitude
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(1 Question)

  • Q1. Past experience
Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(2 Questions)

  • Q1. Discussion about sales and marketing strategies
  • Q2. Do's and dont,s about lead of customers
Interview experience
2
Poor
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Oct 2023. There was 1 interview round.

Round 1 - Behavioral 

(1 Question)

  • Q1. Only self introduction

Interview Preparation Tips

Interview preparation tips for other job seekers - One of worst experience in his company
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5paisa Capital Ltd. Interview FAQs

How many rounds are there in 5paisa Capital Ltd. Customer Support Executive interview?
5paisa Capital Ltd. interview process usually has 2 rounds. The most common rounds in the 5paisa Capital Ltd. interview process are HR and One-on-one Round.
How to prepare for 5paisa Capital Ltd. Customer Support Executive interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at 5paisa Capital Ltd.. The most common topics and skills that interviewers at 5paisa Capital Ltd. expect are customer support, Client Satisfaction, Customer Handling, Customer Relationship and Customer Service.
What are the top questions asked in 5paisa Capital Ltd. Customer Support Executive interview?

Some of the top questions asked at the 5paisa Capital Ltd. Customer Support Executive interview -

  1. What do you know about Future and options and Mutual fu...read more
  2. What do you know about stocks mark...read more
  3. What is Derivativ...read more

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5paisa Capital Ltd. Customer Support Executive Interview Process

based on 1 interview

Interview experience

3
  
Average
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5paisa Capital Ltd. Customer Support Executive Salary
based on 28 salaries
₹1.7 L/yr - ₹3.1 L/yr
23% less than the average Customer Support Executive Salary in India
View more details

5paisa Capital Ltd. Customer Support Executive Reviews and Ratings

based on 4 reviews

1.9/5

Rating in categories

3.2

Skill development

3.2

Work-life balance

3.2

Salary

3.2

Job security

3.2

Company culture

3.2

Promotions

3.2

Work satisfaction

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