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5paisa Capital Ltd.
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5paisa Capital Ltd. Customer Support Executive Interview Questions and Answers
5paisa Capital Ltd. Customer Support Executive Interview Experiences
1 interview found
Laxman Parab
Selected
I applied via Naukri.com and was interviewed before Apr 2023. There were 2 interview rounds.
(2 Questions)
- Q1. Tell me about your self ?
- Ans.
I am a dedicated and experienced customer support executive with a strong background in resolving customer issues and providing excellent service.
Over 5 years of experience in customer support roles
Skilled in handling customer inquiries and complaints
Proficient in using CRM systems and ticketing platforms
Strong communication and problem-solving skills
Received multiple awards for outstanding customer service
- Q2. What do you know about stocks market?
- Ans.
Stock market is a platform where buying, selling, and issuing of shares of publicly-held companies take place.
Stock market is a place where investors can buy and sell shares of publicly traded companies.
Stock prices are influenced by various factors such as company performance, economic indicators, and market trends.
Investors can make profits by buying low and selling high, or through dividends paid by the company.
Ther...
(2 Questions)
- Q1. What is Derivatives?
- Ans.
Derivatives are financial instruments whose value is derived from an underlying asset or group of assets.
Derivatives can be used for hedging, speculation, or arbitrage.
Examples of derivatives include futures contracts, options, and swaps.
Derivatives allow investors to take positions on the future price movements of assets without actually owning the assets.
- Q2. What do you know about Future and options and Mutual fund?
- Ans.
Futures and options are financial instruments that derive their value from an underlying asset, while mutual funds pool money from multiple investors to invest in a diversified portfolio of securities.
Futures and options are types of financial derivatives that allow investors to speculate on the price movements of an underlying asset without actually owning it.
Mutual funds are investment vehicles that pool money from m...
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Interview questions from similar companies
Anonymous
Selected
I applied via Recruitment Consulltant and was interviewed in Jul 2022. There were 4 interview rounds.
(1 Question)
- Q1. General self introduction
Versant Test English grammar and pronounciation
(1 Question)
- Q1. Operations Manager round everything about us n previous work experience.
Interview Preparation Tips
Selected
I was interviewed in Dec 2024.
(2 Questions)
- Q1. Tell me about yourself
- Q2. Explain about your professional experience
Versant test. Minimum cutoff is 65/100
(2 Questions)
- Q1. Walk me through your resume?
- Q2. Given scenarios and asked how you deal with that scenario?
Interview Preparation Tips
Customer Service Executive Interview Questions & Answers
CoinSwitch
Aby varghese
posted on 29 Mar 2024
(1 Question)
- Q1. Self intro and regarding previous experience
Basic grammar and email typing skills
(1 Question)
- Q1. Interview with the operation manager
Interview Preparation Tips
Selected
I applied via Referral and was interviewed before Dec 2023. There were 2 interview rounds.
(2 Questions)
- Q1. Can you provide more details about your experience?
- Ans.
I have over 3 years of experience in customer service roles, including handling inquiries, resolving issues, and providing excellent support.
Handled customer inquiries via phone, email, and in person
Resolved customer issues efficiently and effectively
Provided excellent customer support and ensured customer satisfaction
Trained new team members on customer service best practices
- Q2. What are your expectations regarding this position?
- Ans.
I expect to provide excellent customer service, resolve issues efficiently, and contribute positively to the team.
Expect to handle customer inquiries and issues professionally
Strive to meet or exceed customer satisfaction goals
Work collaboratively with team members to improve overall customer experience
Strategies for managing customer experience in account management.
Customer Service Manager Interview Questions & Answers
Home First Finance Company India
shweta amgaonkar
posted on 27 Oct 2024
Selected
I applied via Campus Placement and was interviewed before Oct 2023. There were 3 interview rounds.
(1 Question)
- Q1. Why should we hire
- Ans.
I have a proven track record of delivering exceptional customer service, leading teams to success, and improving customer satisfaction.
I have X years of experience in customer service management.
I have successfully implemented strategies that have improved customer satisfaction ratings by X%.
I have a strong leadership skills and have effectively managed and motivated teams to achieve goals.
I am passionate about providi...
(1 Question)
- Q1. Introduce youself
(1 Question)
- Q1. Salary negotiation
Selected
I applied via Recruitment Consulltant and was interviewed in Jul 2022. There were 4 interview rounds.
(1 Question)
- Q1. General self introduction
Versant Test English grammar and pronounciation
(1 Question)
- Q1. Operations Manager round everything about us n previous work experience.
Interview Preparation Tips
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5paisa Capital Ltd. Interviews By Designations
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5paisa Capital Ltd. Customer Support Executive Interview Process
based on 1 interview
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5paisa Capital Ltd. Customer Support Executive Reviews and Ratings
based on 4 reviews
Rating in categories
|
Customer Care Executive
135
salaries
|  ₹1.6 L/yr - ₹3.6 L/yr |
|
Relationship Manager
56
salaries
| ₹1.8 L/yr - ₹3.8 L/yr |
|
Customer Service Executive
49
salaries
| ₹1 L/yr - ₹3.2 L/yr |
|
Sales Executive
49
salaries
| ₹1.7 L/yr - ₹3.5 L/yr |
|
Team Lead
47
salaries
| ₹2.4 L/yr - ₹6 L/yr |
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