AmbitionBox
Interview Questions
- Reviews
- Salaries
- Interview Questions
- About Company
- Benefits
- Jobs
- Office Photos
- Community
Add office photos
Filter interviews by
GRI-ALLESET Customer Service Representative Interview Questions and Answers for Experienced
GRI-ALLESET Customer Service Representative Interview Experiences for Experienced
1 interview found
Selected
I applied via Referral and was interviewed in Jun 2023. There were 3 interview rounds.
(1 Question)
- Q1. About my previous work experiences
(1 Question)
- Q1. About my previous job roles & responsibilities
(1 Question)
- Q1. Logical & analytical questions based on the given situations
Top trending discussions
Interview questions from similar companies
I applied via Recruitment Consultant and was interviewed in May 2021. There was 1 interview round.
Interview Questionnaire
1 Question
- Q1. Why do you want to join wipro?
- Ans.
I want to join Wipro because of its reputation for excellent customer service and its commitment to employee growth and development.
Wipro has a strong reputation for providing excellent customer service, which aligns with my passion for helping others.
I am impressed by Wipro's commitment to employee growth and development, as evidenced by their extensive training programs and career advancement opportunities.
I believe ...
Interview Preparation Tips
Interview Preparation Tips
Experience: IT WAS FANTASTIC MOMENT OF MY LIFEE BECAUSE THAT WAS THE FIRST TIME I HAVE BEEN TO A PROPER MNC.
I WAS TENSE ACTUALLY BECAUSE THEY WANTED TO GIVE ME AN OPPORTUNITY TO WORK WITH THEM AFTER CHECKING MY COMMUNICATION SKILLS.
IT WAS A MEETING WITH CUSTOMER SERVICE MANAGER ONE MR. DHEERAJ SINGH
I SAID IF TIME WAS IN MY HANDS I WOULD LIKE TO STUDY FURTHER WHICH I COULD NOT FOR SOME PERSONAL REASONS
Tips: BE CLEAR ON WHAT IS BEING QUESTIONED CHECK WITH THE PERSON IF YOU ARE NOT CLEAR ABOUT WHAT IS ASKED
Duration: 1 hour 5 minutes
Round: Test
Experience: THE PERSONAL INTRODUCTION ROUND WILL BE IN GENERAL ABOUT YOUR PREVIOUS COMPANY ITS ROLES AND THE REASON FOR LEAVING .
HR ROUND THEY WILL CONFIRM IF YOU ARE SELECTED OR NOT AND THEN THEY WILL ASK YOU TO SUBMIT DOCUMENTS
Tips: PROVIDE ONLY DOCUMENTS WHICH ARE NOT FAKE
Duration: 1 hour 5 minutes
Total Questions: 10
Round: DOCUMENT COLLECTION
Experience: THEY WILL GIVE YOU A CHECKLIST OF ALL THE DOCUMENTS TO BE PROVIDED
Tips: PROVIDING FAKE DOCUMENTS WILL ONLY LAND YOU UP IN PROBLEMS SO BE GENUINE
Round: HR ROUND
Experience: HR WILL CONFIRM THE SALARY AND DATE OF JOINING
Customer Service Representative Interview Questions & Answers
Amazon
Anonymous
posted on 20 Jun 2017
I appeared for an interview in Jan 2017.
Interview Questionnaire
2 Questions
- Q1. Are you comfortable with night shift?
- Ans.
Yes
I am comfortable with night shifts and have prior experience working during those hours.
I understand the importance of being available to assist customers at any time, including during the night.
I am adaptable and can easily adjust my sleep schedule to accommodate night shifts.
I am aware that night shifts may involve handling more challenging customer situations and I am prepared for that.
I am committed to providing...
- Q2. Where do you yourself after 5 years?
- Ans.
In 5 years, I see myself as a seasoned Customer Service Representative, possibly in a leadership role, contributing to the success of the company.
Continuing to excel in customer service skills and knowledge
Seeking opportunities for advancement within the company
Possibly taking on leadership responsibilities, such as mentoring new hires or leading projects
Contributing to the overall success and growth of the company
Interview Preparation Tips
Experience: There were 15 groups each included 7 persons. Each person was given time to speak individually. After this round there were almost 150 students were selected.
Tips: 1. Fluency should be good.
2. Knowledge about the topic.
Duration: 15 minutes
Round: HR Interview
Experience: There was only one person asking questions. He was keenly watching your confidence and your mindset about selection in company.
Tips: 1. You should be confident enough to answer answers.
College Name: Ajay Kumar Garg Engineering College, Ghaziabad
Customer Service Representative Interview Questions & Answers
Amazon
Anonymous
posted on 20 Jan 2021
I applied via Naukri.com
Interview Questionnaire
1 Question
- Q1. Logical, English, typing test.
Interview Preparation Tips
Customer Service Representative Interview Questions & Answers
Tech Mahindra
Anonymous
posted on 21 May 2021
Interview Questionnaire
10 Questions
- Q1. 1) Self introduction
- Q2. 2) What are the differences between hard work and smart work?
- Q3. 3) Why you want to join BPO?
- Q4. 4) What is the difference between BPO and KPO?
- Ans.
BPO stands for Business Process Outsourcing, while KPO stands for Knowledge Process Outsourcing.
BPO involves outsourcing non-core business processes, such as customer support or data entry.
KPO involves outsourcing knowledge-based processes, such as research, analysis, or consulting.
BPO focuses on operational efficiency and cost reduction, while KPO focuses on value creation and knowledge-intensive tasks.
BPO typically r...
- Q5. 5) What you know about your native place, city and state.
- Q6. 6) What you understand about BPO?
- Ans.
BPO stands for Business Process Outsourcing. It involves contracting specific business processes to a third-party service provider.
BPO is the practice of outsourcing non-core business functions to external vendors
It helps companies focus on their core competencies and reduce costs
Common BPO services include customer support, technical support, data entry, and back-office operations
BPO can be onshore, nearshore, or offs...
- Q7. 7) Asked 5 or 6 points on current topics like Swatchh bharat abhiyan or covid situation, etc
- Q8. 8) Do you have any job experience? If yes they will asked you in detail about the same. If you are from different fields they will definitely asked you why you want to change your profile?
- Q9. 9) What you want to do in next 5 years or what are your career objectives??
- Q10. 10) The most important day of your life
Interview Preparation Tips
Ritik
I applied via LinkedIn and was interviewed in Nov 2024. There were 4 interview rounds.
Essay on any topic like technology etc
Essay on any topic with atleast 250 words
(1 Question)
- Q1. Know about organisation
(1 Question)
- Q1. Some basic questions
Customer Service Representative Interview Questions & Answers
Tech Mahindra
Anonymous
posted on 10 Feb 2024
Selected
I applied via Approached by Company and was interviewed before Feb 2023. There were 2 interview rounds.
(3 Questions)
- Q1. Tell me about yourself?
- Ans. My self Tarundeep singh. I am born in Jaipur. I have 3 years of experience as sales executive expert. In my family there are four member mother,father and younger brother
- Q2. Why do you want to enter BPO sector?
- Ans. I am only for experience Bpo sector
- Q3. Customer support
My self Tarundeep singh. I am born in Jaipur. I have 3 years of experience as sales executive expert. In my family there are four member mother,father and younger brother
Interview Preparation Tips
Customer Service Representative Interview Questions & Answers
Tech Mahindra
Anonymous
posted on 17 Sep 2022
I applied via Internshala and was interviewed in Mar 2022. There was 1 interview round.
(2 Questions)
- Q1. About yourself Why do you think you are fit for this role
- Q2. What qualities do you have Your strength and weaknesses
Interview Preparation Tips
Customer Service Representative Interview Questions & Answers
HCLTech
Yashi Srivastava
posted on 21 Sep 2023
Selected
I applied via Referral and was interviewed in Mar 2023. There were 3 interview rounds.
(1 Question)
- Q1. Tell me about yourself and your previous job role
(1 Question)
- Q1. Final was the managerial round in which manager only ask about yourself and if you’ve any query about job role then you can ask to manager directly.
GRI-ALLESET Interview FAQs
Tell us how to improve this page.
Interview Questions for Popular Designations
- Medical Representative Interview Questions
- Sales Representative Interview Questions
- Medical Sales Representative Interview Questions
- Senior Representative Interview Questions
- Direct Sales Representative Interview Questions
- Senior Customer Service Representative Interview Questions
- Operations Representative Interview Questions
- Marketing Representative Interview Questions
- Show more
GRI-ALLESET Customer Service Representative Interview Process for Experienced
based on 1 interview
Interview experience
Customer Service Representative Interview Questions from Similar Companies
GRI-ALLESET Customer Service Representative Reviews and Ratings
based on 2 reviews
Rating in categories
|
Client Development Executive
6
salaries
|  ₹4.5 L/yr - ₹8.5 L/yr |
|
Project Manager
5
salaries
| ₹4.5 L/yr - ₹16 L/yr |
|
HR Manager
4
salaries
| ₹5.5 L/yr - ₹8.2 L/yr |
|
Accounts Manager
4
salaries
| ₹7.8 L/yr - ₹12.1 L/yr |
|
Financial Controller
4
salaries
| ₹10 L/yr - ₹31 L/yr |
TCS
Accenture
Wipro
Cognizant
- Home >
- Interviews >
- GRI-ALLESET Interview Questions >
- GRI-ALLESET Customer Service Representative Interview Questions for Experienced
