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Greater Than Educational Technologies Team Lead Operations Interview Questions and Answers

Updated 9 Dec 2022

Greater Than Educational Technologies Team Lead Operations Interview Experiences

1 interview found

I applied via Approached by Company and was interviewed in Jun 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
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Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
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Round 2 - One-on-one 

(3 Questions)

  • Q1. Need to look at JD and see if you fit for the role apply.
  • Q2. Flexible to work on weekends and travel
  • Q3. Don't demand to many things in the interview
Round 3 - One-on-one 

(5 Questions)

  • Q1. Travel and weekend willingness towards work
  • Q2. They check capable to do work.
  • Q3. Show case your multi tasking skills in the interview
  • Q4. Travel willingness need to accepted in the interview.
  • Q5. Need to be clear about job role

Interview Preparation Tips

Topics to prepare for Greater Than Educational Technologies Team Lead Operations interview:
  • MS Office
Interview preparation tips for other job seekers - Good place to work but need to travel a lot and multitasking and do that given work in strict timelines.

Interview questions from similar companies

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Aug 2024. There were 3 interview rounds.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Tell me about your self
  • Ans. 

    Experienced operations professional with a proven track record of leading teams to success.

    • Over 5 years of experience in operations management

    • Strong leadership skills with a focus on team development

    • Implemented process improvements resulting in increased efficiency

    • Excellent communication and problem-solving abilities

  • Answered by AI
  • Q2. KIPs discussion
Round 2 - One-on-one 

(2 Questions)

  • Q1. Attrition and shrinkage explain
  • Ans. 

    Attrition and shrinkage are common terms used in operations management to explain the loss of employees and resources.

    • Attrition refers to the natural reduction in staff numbers due to resignations, retirements, or terminations.

    • Shrinkage refers to the loss of resources such as inventory, equipment, or funds due to theft, damage, or errors.

    • Both attrition and shrinkage can have a negative impact on operational efficiency ...

  • Answered by AI
  • Q2. Problem solving questions
Round 3 - One-on-one 

(2 Questions)

  • Q1. Tell me about your self
  • Ans. 

    Experienced operations professional with a proven track record in leading teams to success.

    • Over 5 years of experience in operations management

    • Strong leadership skills with a focus on team development

    • Implemented process improvements resulting in increased efficiency

    • Excellent communication and problem-solving abilities

  • Answered by AI
  • Q2. Explain BPO KPIs
  • Ans. 

    BPO KPIs are key performance indicators used to measure the success of operations in a business process outsourcing company.

    • BPO KPIs are metrics used to evaluate the performance of various operations within a BPO company.

    • Examples of BPO KPIs include average handle time, first call resolution rate, customer satisfaction score, and agent utilization rate.

    • These KPIs help BPO companies track and improve their operational e...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Communication skills checking and knowledge checking of BPO KPIs and TL also.
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(2 Questions)

  • Q1. Tell me something about yourself
  • Q2. Tell me abouyou family and what is your exact work in a company
Round 2 - One-on-one 

(2 Questions)

  • Q1. Have you worked on any project and if you succeed or not
  • Q2. If you have received the load of 6000 in a day how will you manage that
  • Ans. 

    I would prioritize tasks, delegate responsibilities, and ensure efficient communication to manage the load of 6000 in a day.

    • Prioritize tasks based on urgency and importance

    • Delegate responsibilities to team members based on their strengths and workload

    • Ensure clear communication channels to avoid bottlenecks and delays

    • Monitor progress regularly and make adjustments as needed

    • Utilize technology and automation tools to stre

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Be prepared for the interview as they ask bit tricky questions.
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Aptitude Test 

Simple Math, reasoning, English are in test.

Round 2 - HR 

(1 Question)

  • Q1. Basic introduction round
Round 3 - One-on-one 

(4 Questions)

  • Q1. Operation related questions
  • Q2. How to calculate shrinkage.
  • Ans. 

    Shrinkage is calculated by dividing the total amount of time an employee is not available to work by the total scheduled work time.

    • Calculate total scheduled work time for a specific period (e.g. a day, week, month).

    • Determine the total amount of time employees are not available to work due to breaks, meetings, training, etc.

    • Divide the total time employees are not available by the total scheduled work time to get the shr

  • Answered by AI
  • Q3. How to calculatea attrition.
  • Ans. 

    Attrition rate is calculated by dividing the number of employees who left the company during a certain period by the average number of employees during that same period.

    • Calculate the number of employees who left the company during a specific time frame.

    • Calculate the average number of employees during that same time frame.

    • Divide the number of employees who left by the average number of employees to get the attrition rat...

  • Answered by AI
  • Q4. How to handle the team

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and be positive.
Interview experience
3
Average
Difficulty level
Easy
Process Duration
6-8 weeks
Result
Selected Selected

I applied via Job Portal

Round 1 - HR 

(3 Questions)

  • Q1. Salary expection
  • Q2. Near by Location
  • Q3. Team leader position

Interview Preparation Tips

Topics to prepare for IBM Team Lead Operations interview:
  • Sales experience
Interview preparation tips for other job seekers - Thanks giving me the best approach
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(2 Questions)

  • Q1. Past job experience
  • Q2. Basic banking operations
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(2 Questions)

  • Q1. What is the corporate action ?
  • Ans. 

    Corporate action refers to events initiated by a publicly traded company that impact its shareholders and securities.

    • Corporate actions can include dividends, stock splits, mergers, acquisitions, rights issues, and more

    • These actions can affect the value of securities and the rights of shareholders

    • Shareholders need to be informed about corporate actions to make informed decisions about their investments

  • Answered by AI
  • Q2. What is the stock split ?
  • Ans. 

    A stock split is a corporate action in which a company divides its existing shares into multiple shares to increase liquidity and make the stock more affordable.

    • Stock split does not change the overall value of the company

    • Common stock splits include 2-for-1, 3-for-1, or 3-for-2 ratios

    • Investors receive more shares at a lower price per share after a stock split

  • Answered by AI
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(1 Question)

  • Q1. Tell me about your self
Round 2 - One-on-one 

(1 Question)

  • Q1. Project handling

Team Lead Operations Interview Questions & Answers

BYJU'S user image samarjeet bhardwaj

posted on 19 Mar 2024

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected
Round 1 - One-on-one 

(1 Question)

  • Q1. 1.Tell me about your Self ,2.What metrics you track for customer satisfaction,3.Describe your day to day work
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(1 Question)

  • Q1. Introduced yourself

Greater Than Educational Technologies Interview FAQs

How many rounds are there in Greater Than Educational Technologies Team Lead Operations interview?
Greater Than Educational Technologies interview process usually has 3 rounds. The most common rounds in the Greater Than Educational Technologies interview process are One-on-one Round and Resume Shortlist.
What are the top questions asked in Greater Than Educational Technologies Team Lead Operations interview?

Some of the top questions asked at the Greater Than Educational Technologies Team Lead Operations interview -

  1. Show case your multi tasking skills in the interv...read more
  2. Don't demand to many things in the interv...read more
  3. Travel willingness need to accepted in the intervi...read more

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