Gleam Global Services India BPO Executive Interview Questions and Answers

Q1. Self introduction
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Q2. Communication skillls and languages known
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Q1. Tell me about your self
Ans. 
I am a dedicated and experienced BPO Executive with a strong background in customer service and team management.
• Over 5 years of experience in the BPO industry

• Proven track record of exceeding targets and KPIs

• Skilled in managing a team and resolving customer issues efficiently
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Q2. What is accounting
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Accounting is the process of recording, summarizing, analyzing, and reporting financial transactions of a business.
• Involves recording financial transactions

• Summarizing financial data in financial statements

• Analyzing financial information to make business decisions

• Reporting financial results to stakeholders

• Examples: preparing balance sheets, income statements, cash flow statements
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At time concentrate at work a specific time

Q1. What is u r weekness
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Q1. Tell me about your memorable day
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Q2. Tell me about your family background
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Q1. Tell me about yourself.
Ans. 
I am a highly motivated and detail-oriented individual with a passion for customer service and problem-solving.
• I have several years of experience in the BPO industry, where I have honed my communication and interpersonal skills.

• I am proficient in various software and tools commonly used in the BPO industry, such as CRM systems and Microsoft Office.

• I am a quick learner and am always eager to expand my knowledge and skil...read more
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Q2. Education background/if you're a distance learner, why so?/who are there in your family/hobbies..
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Q3. Again the same tip for you. Be honest and tell them the truth. No one there to judge you. And always remember one thing that the interviewers are the someone whom you can actually compare with a x-ray mach...read more
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Q4. Why do you choose BPO?
Ans. That's a question that you might be asked multiple times because the interviewers want to see that are you really want to work on this sector or your just here to make money. A small tip for you, portray yourself as a committed and responsible personality. You can answer this question like this: BPO because it is a rapidly growing industry.
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Q5. What do you know about insurance?
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Insurance is a contract between an individual and an insurance company, providing financial protection against potential losses.
• Insurance is a form of risk management.

• It involves the transfer of risk from an individual to an insurance company.

• Insurance policies provide financial compensation in case of specified events or losses.

• Types of insurance include life, health, property, auto, and liability insurance.

• Premiums a...read more
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Q6. Are you comfortable working with the night shift?
Ans. Always say "Yes" to this question. They might ask you that are your parents giving you the permission of working in the night?/your health would get affected. Don't go with their words, they're tricking you. If you say, "I've to ask parents/don't know" you'll be out. If you ask for any shift preferences to them you'll be rejected. Because they do not want candidates with shift preferences, all these are pre decided. So...read more
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Q7. Extempore are always welcomed!
Ans. Some questions from your studies, like me and my recruiter were actually like gossiping together about Macbeth! Or else they'll give you a situation just to see how you'd handle this and check your communication skill. Again the same tip, do not say anything negative. Just be neutral, answer every tricky questions diplomatically.
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Q8. What is your salary expectations?
Ans. Be agree with whatever salary they are offering because always remember one thing you can not decide the pay scale in the interview. Only a higher position holder can do that tho via mail. If you're discussion or disclosing the salary expectations you'll be rejected. And remember one thing, this is a tricky question too. You be rest assured that your salary would be more than 12k/month.
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Q9. Will you sign a bond?
Ans. Now tell me one thing if there's no bond where you are willing to sign? But if you say yes to this question you'll be rejected, if you say no then also you'll be rejected. So just calmly say that you're okay with the business norms. If the company wants you to sign a bond you'll do this.
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It was just a gd... Random topic has given and need to speak in your own language

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Q2. Self introduction
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