Genpact Process Developer Interview Questions, Process, and Tips

I am a detail-oriented individual with a strong background in process development and optimization.

• I have a Bachelor's degree in Business Administration with a focus on operations management.

• I have experience working in cross-functional teams to streamline processes and improve efficiency.

• I am proficient in using process mapping tools such as Visio and Lean Six Sigma methodologies.

• I have successfully implemented cost-s...read more

I am available to join immediately.

• I can start as soon as possible.

• I am ready to join within a week.

• My current notice period is one month.

• I can discuss the joining date during the interview.

I started my career as a Fraud Analyst at XYZ Company, where I gained experience in detecting and preventing fraudulent activities.

• Started as a Fraud Analyst at XYZ Company

• Developed skills in detecting and preventing fraudulent activities

• Analyzed suspicious transactions and patterns

• Collaborated with law enforcement agencies for investigations

I can improve as a Fraud Analyst by enhancing my data analysis skills, staying updated on fraud trends, and collaborating with other departments.

• Enhance data analysis skills through additional training or courses

• Stay updated on fraud trends and techniques through continuous learning and research

• Collaborate with other departments such as IT and finance to improve fraud detection and prevention

• Implement new technologies ...read more

The life cycle of Chargeback in dispute management involves several stages from initiation to resolution.

• Initiation of chargeback by the cardholder or issuer

• Investigation by the merchant to gather evidence

• Submission of evidence to the acquiring bank

• Review by the issuing bank

• Resolution through arbitration or negotiation

Code 14.1 in Visa cards refers to a decline in authorization due to insufficient funds.

• Code 14.1 indicates that the transaction was declined because the cardholder does not have enough funds available.

• It is a common reason for declined Visa card transactions.

• Cardholders can contact their bank or check their account balance to resolve the issue.

• Examples: 'Transaction declined - Code 14.1', 'Insufficient funds - Code 14.

My expected CTC is negotiable based on the job responsibilities and market standards.

• I am looking for a competitive salary package that aligns with my skills and experience.

• I am open to discussing the compensation package during the interview process.

• I am seeking a salary range of $50,000 to $60,000 per annum.

• I am also interested in benefits such as health insurance, retirement plans, and performance bonuses.

O2C process involves all steps from order placement to cash collection.

• Order placement by customer

• Order processing by company

• Invoicing and billing

• Payment collection

• Cash application

Unallocated cash refers to funds that have not been assigned to a specific account or purpose, while unapplied cash is money received but not yet matched to a specific invoice or transaction.

• Unallocated cash is funds that have not been assigned to a specific account or purpose.

• Unapplied cash is money received but not yet matched to a specific invoice or transaction.

• Unallocated cash can result from overpayments, unident...read more

Accumulated Depreciation is the total amount of depreciation expense that has been recorded for an asset since it was acquired.

• Accumulated Depreciation is a contra-asset account, meaning it is subtracted from the asset's original cost to determine its net book value.

• It represents the total depreciation expense recognized over the useful life of an asset.

• Accumulated Depreciation increases over time as depreciation expen...read more

In the balance sheet, assets are accounted for on the left side and liabilities and equity on the right side.

• Assets are listed on the left side of the balance sheet and include items like cash, inventory, and property.

• Liabilities and equity are listed on the right side of the balance sheet and include items like loans, accounts payable, and retained earnings.

• The balance sheet equation is Assets = Liabilities + Equity, ...read more