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FRND Customer Service Specialist Interview Questions and Answers
Updated
2 Aug 2023
1 interview found
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Popular
Interview experience
Good
Difficulty level
Easy
Duration
Less than 2 weeks
Result
Selected
I applied via Approached by Company and was interviewed in Jul 2023.
1 Interview Round
1
HR Round (3 Questions)
- Q1. If a female user facing terrible issue with a male user, How you will handle this? View Answers (1)
- Q2. How would you educate a new user about FRND app? View Answers (1)
- Q3. When you will be available for joining? We need immediate joiner?! Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - After I got selected I just go throw ambition box, So it show very bad in employee rating and they never sheduled a proper interview timing. They will call randomly at any time even for the 2nd round and they never answered my call whenever I callback. So, This makes me unsecured regarding my salary, my job security.... So I drop the offer letter and this was a WFH job. Salary package they offered 10k + 5k incentive
Top trending discussions
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Career Growth
2w (edited)
effortlesswinner
·
ex -
Smarten Spaces
Need help in deciding from the following offers
I have the following offers:
1. Exl - 24 lpa fixed + 12% variable + 2 lakhs joining bonus
Position - manager
2. Infinite computer solutions - 30 lpa fixed
3. Deloitte - Still negotiating trying for 30-35 lpa
I am prioritizing long term employment as well as personal/ professional growth as I have major family responsibilities coming ahead in next year.
Please let me know your insights.
Update - Thank you for all the inputs everyone who all contributed to the discussion. I have actually made my decision, I will be joining ICS at technical lead - 37 LPA. They offered a sweet deal that is too good to resist.
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Interview experience
Average
Difficulty level
Hard
Duration
Less than 2 weeks
Result
Selected
I applied via Recruitment Consulltant and was interviewed in Feb 2023.
3 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2
Aptitude Test Round
Excellent quality of questions were asked
3
One-on-one Round (3 Questions)
- Q1. How to deal with a frustrating customer? View Answers (1)
- Q2. Why would a customer gets frustrated? View Answers (1)
- Q3. How to handle customers View Answers (1)
Senior Customer Service Executive Interview Questions
Head Digital Works
Anonymous
posted on 16 Apr 2022
I applied via Approached by Company and was interviewed in Mar 2022.
3 Interview Rounds
1
One-on-one Round (2 Questions)
- Q1. It was good experienve Add Answer
- Q2. Self introduction and general quiestions overall experience Add Answer
2
One-on-one Round (1 Question)
- Q1. Previous company experiences View Answers (1)
3
HR Round (1 Question)
- Q1. What are your salary expectations? View Answers (1)
Interview Preparation Tips
Interview preparation tips for other job seekers - Only 3 rounds in total......it was nice experience...friendly managers and hrs
I applied via Referral and was interviewed before Dec 2020.
Interview Questions
- Q1. What do you know about gaming? What types of games have you played. What are the steps to be followed when game starts lagging
View Answers (1)
Interview Preparation Tips
Interview preparation tips for other job seekers - Interviewer was quit cool. Be relaxed
FRND Interview FAQs
How many rounds are there in FRND Customer Service Specialist interview?
FRND interview process usually has 2 rounds. The most common rounds in the FRND interview process are Resume Shortlist and HR.
What are the top questions asked in FRND Customer Service Specialist interview?
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