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Friends IT Services Interview Questions, Process, and Tips
Friends IT Services Interview Experiences
1 interview found
Selected
I applied via Walk-in and was interviewed before May 2022. There were 3 interview rounds.
(3 Questions)
- Q1. Tell me about Yourself?
- Ans.
I am a highly skilled System Administrator with experience in managing complex IT infrastructures.
I have a strong background in networking, security, and virtualization technologies.
I am proficient in scripting languages such as Python and Bash.
I have experience in managing both Windows and Linux servers.
I am a quick learner and always eager to expand my knowledge and skills.
I am a team player and have excellent commun
- Q2. Describe a typical day in your life.
- Ans.
As a system administrator, my typical day involves monitoring and maintaining servers, troubleshooting issues, and ensuring system security.
Check server logs and performance metrics
Respond to user requests and troubleshoot issues
Install and configure software updates
Monitor system security and implement necessary measures
Collaborate with other IT professionals to plan and implement new projects
- Q3. Any Questions for us?
- Ans.
Yes, I have a few questions.
Can you tell me more about the company culture?
What are the biggest challenges the IT team is currently facing?
What opportunities are there for professional development?
Can you walk me through a typical day in this role?
What is the company's approach to work-life balance?
(9 Questions)
- Q1. How do you resolve a driver malfunctioning issue?
- Ans.
To resolve a driver malfunctioning issue, update or reinstall the driver.
Check for any updates available for the driver
Uninstall the driver and reinstall it
Rollback the driver to the previous version
Check for any hardware issues causing the malfunction
- Q2. How do you resolve windows update not updating issue?
- Ans.
Windows update not updating issue can be resolved by checking for updates, restarting the computer, running troubleshooter, and resetting Windows update components.
Check for updates manually
Restart the computer
Run Windows update troubleshooter
Reset Windows update components
- Q3. How do you resolve Blue screen issue?
- Ans.
Blue screen issues can be resolved by identifying the root cause and taking appropriate actions.
Check for hardware issues such as faulty RAM or hard drive
Update drivers and firmware
Scan for malware and viruses
Check for overheating
Perform system restore or reinstall operating system if necessary
- Q4. Outlook send/receive not working, how to resolve it?
- Ans.
Check network connection, restart Outlook, check email account settings.
Ensure network connection is stable and working
Restart Outlook and try again
Check email account settings, including server name and port numbers
Check for any updates or patches for Outlook
Disable any antivirus or firewall temporarily to see if it's causing the issue
- Q5. How to resolve a missing DLL issue?
- Ans.
Missing DLL issue can be resolved by reinstalling the program or downloading the DLL file from a trusted source.
Check if the DLL file is present in the correct location
Reinstall the program that is giving the error
Download the DLL file from a trusted source and place it in the correct location
Use a DLL repair tool to fix the issue
- Q6. How can a customer update windows 11 on a i7 7700k powered computer
- Ans.
Windows 11 can be updated on an i7 7700k powered computer through Windows Update or manually downloading the update from Microsoft's website.
Go to Settings > Update & Security > Windows Update and click Check for updates
If the update is available, click Download and install
Alternatively, download the update manually from Microsoft's website and install it
Make sure the computer meets the minimum system requirements for
- Q7. How to optimise a slow computer?
- Ans.
Optimise a slow computer by cleaning up disk space, disabling unnecessary startup programs, updating drivers and software, and adding more RAM.
Clean up disk space by deleting temporary files, uninstalling unused programs, and running disk cleanup tool
Disable unnecessary startup programs by using Task Manager or a third-party tool like CCleaner
Update drivers and software to the latest version to improve performance and ...
- Q8. How to resolve Bluetooth not working issue?
- Ans.
Check Bluetooth settings, restart device, update drivers, reset Bluetooth module
Check if Bluetooth is turned on and device is discoverable
Restart the device and try connecting again
Update Bluetooth drivers
Reset Bluetooth module by disabling and enabling it
- Q9. A clients computer crashed after working on it how would you handle the client
- Ans.
I would apologize for the inconvenience and offer to troubleshoot the issue to resolve it.
Express empathy and understanding for the client's frustration
Assure the client that you will do everything possible to resolve the issue
Ask the client about the symptoms and details of the crash
Offer to troubleshoot the issue remotely or schedule an onsite visit if necessary
Provide regular updates to the client on the progress of
Interview Preparation Tips
Skills evaluated in this interview
Top Friends IT Services System Administrator Interview Questions and Answers
System Administrator Interview Questions asked at other Companies
Top trending discussions
Interview questions from similar companies
I was interviewed in Jan 2025.
(2 Questions)
- Q1. Circular wait Ans A circular chain with two or more processes, each one waiting for a resource held by the next process within the chain
- Q2. Hold and wait Ans A process must be holding at least one resource while waiting to acquire additional resources held by other process holding them
(2 Questions)
- Q1. The phrase 'lavish with his hospitality' in the third sentence of the first paragraph means Ans Extravagance in entertaining guest
- Q2. What is an Accenture coding Test Ans The Accenture coding Test but not like the one in the first stage,its much lengthier and more comprehensive.
Interview Preparation Tips
. Act kindly to everyone
. Send follow-up emails
. Learn job keywords
. Be mindful of your job location
Bappaditya Guha
Selected
I was interviewed in Aug 2024.
(4 Questions)
- Q1. Can you please tell us about yourself?
- Q2. Can you describe some recent development work that you have completed?
- Q3. What are the differences between DDP, DPP and process property?
- Ans.
DDP, DPP, and process property are different concepts in the field of data analysis and management.
DDP stands for Data Distribution Protocol, which is used for distributing data across multiple nodes in a network.
DPP stands for Data Processing Pipeline, which is a series of data processing steps that are executed in a specific order.
Process property refers to the characteristics or attributes of a data processing opera...
- Q4. What steps can you take to speed up execution through development changes?
- Ans.
To speed up execution through development changes, steps can include optimizing code, automating processes, and improving communication.
Optimize code by identifying and removing bottlenecks
Automate repetitive tasks to reduce manual effort and human error
Improve communication between team members to ensure smooth collaboration and coordination
(3 Questions)
- Q1. What are your reasons for wanting to leave your current organization and join ours?
- Ans.
Seeking new challenges, growth opportunities, and a better cultural fit.
Desire for new challenges and growth opportunities
Seeking a better cultural fit
Interested in the organization's values and mission
Looking for a more collaborative work environment
Wanting to expand skill set and knowledge
- Q2. What are your preferences between financial compensation and job satisfaction?
- Ans.
I value job satisfaction over financial compensation, as it leads to long-term fulfillment and motivation.
Job satisfaction is crucial for overall well-being and productivity
Financial compensation is important but not the sole factor for job satisfaction
Examples: opportunities for growth, work-life balance, positive work environment
- Q3. Where do you envision yourself in the next five years?
- Ans.
In the next five years, I envision myself as a Senior Manager leading a team of high-performing individuals in a dynamic and innovative company.
Continuing to excel in my current role and taking on more responsibilities
Developing strong leadership skills through mentorship and training programs
Building a strong network within the industry to stay updated on trends and best practices
Working towards achieving professional...
Interview Preparation Tips
Selected
I was interviewed in Jan 2025.
Group discussions
Topic based GD
Case study GD
Debate style GD
Problem solving GD
(5 Questions)
- Q1. Is AI a threat to human job
- Ans.
AI poses a potential threat to certain jobs but also creates new opportunities for human workers.
AI can automate repetitive tasks, leading to job displacement in certain industries
However, AI also creates new job opportunities in fields such as data analysis, AI development, and machine learning
Human workers can focus on tasks that require creativity, critical thinking, and emotional intelligence, areas where AI curren...
- Q2. Can 5G revolution technology
- Ans.
Yes, 5G technology has the potential to revolutionize various industries with its high speed, low latency, and massive connectivity.
5G technology enables faster data speeds, lower latency, and increased network capacity.
It can support the Internet of Things (IoT) devices, autonomous vehicles, smart cities, and virtual reality applications.
5G can improve efficiency in industries like healthcare, manufacturing, and trans...
- Q3. How important is data privacy in today world
- Ans.
Data privacy is crucial in today's world to protect personal information from misuse and unauthorized access.
Data privacy helps prevent identity theft and fraud
It ensures confidentiality of sensitive information such as financial records and medical history
Regulations like GDPR and CCPA require organizations to protect consumer data
Data breaches can have severe consequences for individuals and businesses
Maintaining dat...
- Q4. Blockchain - just hype or the future
- Q5. Blockchain- just hype or the future
(2 Questions)
- Q1. Tell me about yourself Why do you want this job
- Ans.
Experienced finance professional with a strong track record in budgeting, forecasting, and financial analysis. Passionate about driving business growth through strategic financial management.
I have over 8 years of experience in finance, including roles in budgeting, forecasting, and financial analysis.
I am skilled in financial modeling and have a proven track record of improving financial performance.
I am passionate ab...
- Q2. I am deepanshu Gupta and I have Fraser I have skills in football and I enjoy working on
Aptitudes test assess a person logical reasoning problem solving and analysis skills they are commonly used in job recruitment collages and admissions
Interview Preparation Tips
Enhance skill
Network
Prepare for interview
Selected
I was interviewed in Jan 2025.
(6 Questions)
- Q1. What tools are you using, and what types of applications are you supporting?
- Q2. What is mean by ITSM , incident management and service request difference, Change management
- Q3. How do you handle critical operational issues?
- Q4. Can you please explain what kind of issues you are handling
- Q5. What is the difference between Average Handling Time (AHT) and After Call Work (ACW), and what is your First Call Resolution (FCR) score?
- Q6. How will the prioritization of tickets be managed before the Service Level Agreement (SLA)?
Selected
(1 Question)
- Q1. Near by location how to complete my target with bsm &team sales casa not b. R. O
(2 Questions)
- Q1. If you hire me you will surely get a good sales officer. If you don't hire me then I will understand that I am lacking somewhere.
- Q2. I know how to solve problems and I complete my target easily
(2 Questions)
- Q1. If you support me then I can complete my target with perfection and in a simple manner.
- Q2. If you select me then it will be a great thing for me
(2 Questions)
- Q1. I currently work in axis bank
- Q2. Or main vaha of role hoon main ab on role hona chata hoon kyonkie mujhe yaha 10 mahine ho gai h
Interview Preparation Tips
I was interviewed in Aug 2024.
Attended the TCS NQT, depending on how many advanced questions and the test cases you pass in coding section, you'll get assigned Ninja (3L) Digital (7L) or prime (9L)
(8 Questions)
- Q1. Code to get prime nos
- Q2. What do you know about cloud computing
- Q3. Self introduction
- Q4. Difference between cloud computing and computer networking
- Q5. If you know any os like linux
- Q6. Oops based questions, very basic if you're not from it or cse related fields but they might ask advanced questions if you're related to cs/it fields
- Q7. If you're okay Relocation
- Q8. Questions about your projects
Interview Preparation Tips
It depends on what type of questions the interviewer asks you though! Good luck, prepare well
Customer Service Executive Interview Questions & Answers
Tech Mahindra
Anonymous
posted on 9 Feb 2025
Selected
(2 Questions)
- Q1. Tell me about yourself.
- Q2. What makes you the ideal candidate for this position?
- Ans.
I have a strong background in customer service, excellent communication skills, and a passion for helping customers.
Extensive experience in customer service roles
Excellent communication skills
Strong problem-solving abilities
Passion for helping customers
Proven track record of resolving customer issues efficiently
(1 Question)
- Q1. They will Voice test
(1 Question)
- Q1. Tell me about your self, what are languages you know, what do you know about phone pe
- Ans.
I am fluent in English, Hindi, and Spanish. I have knowledge about PhonePe's services and features.
Fluent in English, Hindi, and Spanish
Knowledge about PhonePe's services and features
Experience in customer service roles
(1 Question)
- Q1. They will check our typing test
Interview Preparation Tips
Functional Testing Senior Consultant Interview Questions & Answers
Deloitte
Anonymous
posted on 4 Feb 2025
I was interviewed in Jan 2025.
(2 Questions)
- Q1. Current CTC, Expected CTC, Notice Period, Skill set
- Q2. Open for Fixed term hire? Open for working from client location at Gurgaon? (3 days from office)
- Ans.
Yes, open for fixed term hire and working from client location at Gurgaon for 3 days a week.
Open for fixed term hire
Willing to work from client location at Gurgaon for 3 days a week
(10 Questions)
- Q1. Introduction, Current role and responsibilities
- Q2. List out the achievements in current project, Tools used
- Ans.
Implemented automated testing using Selenium WebDriver and JUnit in Agile environment
Implemented automated testing framework using Selenium WebDriver
Utilized JUnit for test case management
Worked in Agile environment to ensure continuous testing and integration
- Q3. Pilot vs Beta testing. How can newly developed functionality be tested via automation rather doing it manually?
- Ans.
Pilot testing is done by a small group of users before the full release, while beta testing is done by a larger group of users. Automation testing can be used for regression testing, smoke testing, and performance testing.
Pilot testing involves a small group of users testing the functionality in a controlled environment.
Beta testing involves a larger group of users testing the functionality in a real-world environment.
...
- Q4. Primary key vs Unique key in SQL, Query to find row having last id in sql
- Ans.
Primary key uniquely identifies a record, while unique key allows only one instance of a value in a column. Query to find last id involves using ORDER BY and LIMIT.
Primary key enforces uniqueness and not null constraint on a column
Unique key enforces uniqueness but allows null values
To find row with last id, use ORDER BY id DESC LIMIT 1 in SQL query
- Q5. Explain Software Testing Life Cycle, Defect Life Cycle
- Ans.
Software Testing Life Cycle (STLC) involves planning, designing, executing, and reporting on tests. Defect Life Cycle includes identification, logging, fixing, and retesting defects.
STLC includes requirements analysis, test planning, test design, test execution, and test closure.
Defect Life Cycle involves defect identification, defect logging, defect fixing, defect retesting, and defect closure.
STLC ensures that the so...
- Q6. What's the meaning of 303 status code in API? Put vs Delete method in API What is 3 point estimation technique in Agile?
- Ans.
303 status code in API means 'See Other'. PUT method is used to update data, while DELETE method is used to remove data. 3 point estimation technique in Agile is used to estimate tasks.
303 status code indicates that the resource can be found at a different URI and should be retrieved from there
PUT method is used to update an existing resource in the API
DELETE method is used to remove a resource from the API
3 point esti...
- Q7. What kind of links and labels can be tagged to a bug in jira?
- Ans.
Links and labels that can be tagged to a bug in Jira
Links: related issues, documents, websites
Labels: priority, severity, type, status
- Q8. Have you done shell scripting? What does grep, href commands do in unix?
- Ans.
Shell scripting is a way to automate tasks in Unix/Linux systems. Grep is used to search for specific patterns in text files. Href is not a standard Unix command.
Shell scripting automates tasks by writing scripts in a Unix/Linux environment
Grep command is used to search for specific patterns in text files
Example: grep 'search_pattern' file.txt
Href is not a standard Unix command, it may be a typo or a custom script
- Q9. As a lead, how would you resolve conflict with a team member? As a lead, if you are given plenty of tasks to be completed with in a limited time frame. What would be your approach in doing them?
- Ans.
To resolve conflict with a team member, communication is key. Prioritize understanding, address the issue calmly, find common ground, and work towards a solution together.
Listen to the team member's perspective and concerns
Communicate openly and calmly about the issue
Find common ground and areas of agreement
Work together to find a solution that benefits both parties
Seek input from other team members or a mediator if ne
- Q10. Open for relocating to Bangalore and working from client's office? (with no relocation bonus) Open for working in night / rotational shift? (with no additional compensation) Open for working in long exten...
- Ans.
Open to relocating to Bangalore, working in night shifts, long hours, and 24X7 culture. Goal is to excel in automation testing.
Yes, open to relocating to Bangalore and working from client's office
Yes, open to working in night/rotational shifts
Yes, open to working in long extendable hours or 24X7 culture
Goal is to excel in automation testing
Interview Preparation Tips
I applied via referral in Deloitte USI but to save their referral bonus (I guess), they rejected my profile on the portal and called me through Naukri.com. When I asked them the reason, they said its for a different profile them. however it was for the same one.
Also on their career site, it was not mentioned that role is of fixed term hire (for 2 years), but HR disclosed it later, during the conversation. (another discrepancy)
During my initial conversation, HR clearly said there won't be any night shifts and I would have to work from client's location in Gurgaon office. Although it is 2 year contractual role.
But during my technical interview, the person clearly said to me that I would have to relocate to Bangalore for working from client's secured ODC in office. Also there would be rotational/ night shifts (without any extra pay). Basically they were looking for someone who would devote his 24X7 time to the company for a minimal salary and does not demand for work life balance or weekends off
Neither the HR nor the interviewer opened their web camera during the video call. But HR kept asking me to keep my camera open, even during the waiting time
I was interviewed in Jan 2025.
They gave a case study where the candidate had to showcase the audience segmentation, create a brochure design with content and showcase the writing skills based on a product that they gave.
(2 Questions)
- Q1. How would you plan a brochure layout?
- Q2. How would you coordinate with stakeholders for information collection?
Interview Preparation Tips
After that, they put a rejection on my profile due to which I cannot apply on Infosys for the next 6 months because of their policy.
The position was one of the roles for attracting investors. Time pass for them. Completely unorganized.
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