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Founders Health Team Lead Operations Interview Questions and Answers

Updated 19 Nov 2024

Founders Health Team Lead Operations Interview Experiences

1 interview found

Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(4 Questions)

  • Q1. People Management Skills
  • Q2. Attrition Management
  • Q3. Leave Management
  • Q4. RCM on few Denials

Interview questions from similar companies

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Aug 2024. There were 3 interview rounds.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Tell me about your self
  • Ans. 

    Experienced operations professional with a proven track record of leading teams to success.

    • Over 5 years of experience in operations management

    • Strong leadership skills with a focus on team development

    • Implemented process improvements resulting in increased efficiency

    • Excellent communication and problem-solving abilities

  • Answered by AI
  • Q2. KIPs discussion
Round 2 - One-on-one 

(2 Questions)

  • Q1. Attrition and shrinkage explain
  • Ans. 

    Attrition and shrinkage are common terms used in operations management to explain the loss of employees and resources.

    • Attrition refers to the natural reduction in staff numbers due to resignations, retirements, or terminations.

    • Shrinkage refers to the loss of resources such as inventory, equipment, or funds due to theft, damage, or errors.

    • Both attrition and shrinkage can have a negative impact on operational efficiency ...

  • Answered by AI
  • Q2. Problem solving questions
Round 3 - One-on-one 

(2 Questions)

  • Q1. Tell me about your self
  • Ans. 

    Experienced operations professional with a proven track record in leading teams to success.

    • Over 5 years of experience in operations management

    • Strong leadership skills with a focus on team development

    • Implemented process improvements resulting in increased efficiency

    • Excellent communication and problem-solving abilities

  • Answered by AI
  • Q2. Explain BPO KPIs
  • Ans. 

    BPO KPIs are key performance indicators used to measure the success of operations in a business process outsourcing company.

    • BPO KPIs are metrics used to evaluate the performance of various operations within a BPO company.

    • Examples of BPO KPIs include average handle time, first call resolution rate, customer satisfaction score, and agent utilization rate.

    • These KPIs help BPO companies track and improve their operational e...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Communication skills checking and knowledge checking of BPO KPIs and TL also.
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(2 Questions)

  • Q1. Tell me something about yourself
  • Q2. Tell me abouyou family and what is your exact work in a company
Round 2 - One-on-one 

(2 Questions)

  • Q1. Have you worked on any project and if you succeed or not
  • Q2. If you have received the load of 6000 in a day how will you manage that
  • Ans. 

    I would prioritize tasks, delegate responsibilities, and ensure efficient communication to manage the load of 6000 in a day.

    • Prioritize tasks based on urgency and importance

    • Delegate responsibilities to team members based on their strengths and workload

    • Ensure clear communication channels to avoid bottlenecks and delays

    • Monitor progress regularly and make adjustments as needed

    • Utilize technology and automation tools to stre

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Be prepared for the interview as they ask bit tricky questions.
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Aptitude Test 

Simple Math, reasoning, English are in test.

Round 2 - HR 

(1 Question)

  • Q1. Basic introduction round
Round 3 - One-on-one 

(4 Questions)

  • Q1. Operation related questions
  • Q2. How to calculate shrinkage.
  • Ans. 

    Shrinkage is calculated by dividing the total amount of time an employee is not available to work by the total scheduled work time.

    • Calculate total scheduled work time for a specific period (e.g. a day, week, month).

    • Determine the total amount of time employees are not available to work due to breaks, meetings, training, etc.

    • Divide the total time employees are not available by the total scheduled work time to get the shr

  • Answered by AI
  • Q3. How to calculatea attrition.
  • Ans. 

    Attrition rate is calculated by dividing the number of employees who left the company during a certain period by the average number of employees during that same period.

    • Calculate the number of employees who left the company during a specific time frame.

    • Calculate the average number of employees during that same time frame.

    • Divide the number of employees who left by the average number of employees to get the attrition rat...

  • Answered by AI
  • Q4. How to handle the team

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and be positive.
Interview experience
3
Average
Difficulty level
Easy
Process Duration
6-8 weeks
Result
Selected Selected

I applied via Job Portal

Round 1 - HR 

(3 Questions)

  • Q1. Salary expection
  • Q2. Near by Location
  • Q3. Team leader position

Interview Preparation Tips

Topics to prepare for IBM Team Lead Operations interview:
  • Sales experience
Interview preparation tips for other job seekers - Thanks giving me the best approach
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(2 Questions)

  • Q1. Past job experience
  • Q2. Basic banking operations
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(2 Questions)

  • Q1. What is the corporate action ?
  • Ans. 

    Corporate action refers to events initiated by a publicly traded company that impact its shareholders and securities.

    • Corporate actions can include dividends, stock splits, mergers, acquisitions, rights issues, and more

    • These actions can affect the value of securities and the rights of shareholders

    • Shareholders need to be informed about corporate actions to make informed decisions about their investments

  • Answered by AI
  • Q2. What is the stock split ?
  • Ans. 

    A stock split is a corporate action in which a company divides its existing shares into multiple shares to increase liquidity and make the stock more affordable.

    • Stock split does not change the overall value of the company

    • Common stock splits include 2-for-1, 3-for-1, or 3-for-2 ratios

    • Investors receive more shares at a lower price per share after a stock split

  • Answered by AI
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(1 Question)

  • Q1. Tell me about your self
Round 2 - One-on-one 

(1 Question)

  • Q1. Project handling

Team Lead Operations Interview Questions & Answers

BYJU'S user image samarjeet bhardwaj

posted on 19 Mar 2024

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected
Round 1 - One-on-one 

(1 Question)

  • Q1. 1.Tell me about your Self ,2.What metrics you track for customer satisfaction,3.Describe your day to day work
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(1 Question)

  • Q1. Introduced yourself

Founders Health Interview FAQs

How many rounds are there in Founders Health Team Lead Operations interview?
Founders Health interview process usually has 1 rounds. The most common rounds in the Founders Health interview process are One-on-one Round.
What are the top questions asked in Founders Health Team Lead Operations interview?

Some of the top questions asked at the Founders Health Team Lead Operations interview -

  1. People Management Ski...read more
  2. Attrition Managem...read more
  3. RCM on few Deni...read more

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