Flipkart Associate Interview Questions and Answers

Q1. What is an introduction to Human Resources (HR)?
Ans. 
HR is a department within an organization responsible for managing employees, recruiting, training, and handling employee relations.
• HR oversees recruitment and hiring processes

• HR manages employee benefits and payroll

• HR handles employee relations and conflict resolution

• HR is responsible for training and development programs
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Q1. Could you provide an introduction about yourself?
Ans. 
I am a highly motivated and detail-oriented individual with a strong background in finance and a passion for problem-solving.
• Experienced in financial analysis and reporting

• Skilled in data analysis and modeling

• Strong communication and interpersonal skills

• Proven track record of meeting deadlines and exceeding goals
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Q1. One on one Round
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Q2. What is your name
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Q3. What is your background
Ans. I have completed BBA with retail management , MBA only 6 subject.
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Q4. Tell me about yourself
Ans. I am Rishabh Sanyal from Kolkata my father's name is Tapas Sanyal he is a retired manager of Central Bank of India and my mother bis a business woman and I am the only son of my parents.
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Q5. Why you prefer this job?
Ans. Because it is a big online marketing platform in India. It will enhance my experience and knowledge.
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Q6. Can you do this job properly?
Ans. Yes I shall try my best.
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Q7. Which type of jobs you want?
Ans. I like data entry and customer handling.
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Q8. You know about customer handling?
Ans. 
Yes, I have experience in customer handling.
• I have worked in customer service roles where I interacted with customers on a daily basis.

• I am skilled in resolving customer complaints and providing excellent service.

• I am able to remain calm and professional in challenging situations.

• I have received positive feedback from customers for my communication and problem-solving skills.
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Q9. What is customer handling?
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Customer handling is the process of interacting with customers to address their needs, concerns, and inquiries in a professional and efficient manner.
• Listening actively to customers to understand their needs

• Communicating clearly and effectively to provide information or solutions

• Resolving customer complaints or issues in a timely manner

• Maintaining a positive attitude and professional demeanor

• Building rapport and trust ...read more
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Q10. What is your salary expectation?
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Q11. Have you any experience?
Ans. Yes I had worked in an e commerce compay.
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Q12. What is your previous company 's name?
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Q13. What was your previous salary?
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Gd plus written. Question - what would you do if a cx receives a wrong order

Q1. About you introduction
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Q1. Can you tell me your self and any previous experience work ?
Ans. My self I’m M.Vanish kumar I have a diverse background in various industries including marketing and customer services I’ve developed strong communication and problems solving skills through my previous role
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Q2. How do you handle conflicts or difficult situations at work
Ans. I believe in open and honest communication . I try to understand different perspectives and find a solution for that work for everyone involved
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Q3. Tell me your strength and weakness
Ans. My strength is my ability to adapt to new situations quickly however I’m always working on improving my public speaking skills
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Ask you some basic questions like introduce yourself?

In this round they ask about their company and purpose?

Q1. Finally at this stage they will give you a topic and and you have to explain with in 1 min
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Q2. What is sales? What is insurance? Why you want to join policy bazar
Ans. 
Sales is the process of convincing a potential customer to buy a product or service. Insurance is a contract between an individual and an insurance company to protect against financial loss.
• Sales involves identifying potential customers, understanding their needs, and persuading them to make a purchase.

• Insurance provides financial protection against unexpected events such as accidents, illnesses, or natural disasters.

• P...read more
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Q3. Why should we hire you
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