Interview Questions

  • Reviews
  • Salaries
  • Interview Questions
  • About Company
  • Benefits
  • Jobs
  • Office Photos
+ Contribute
notification
notification
Login
Upload Button Icon Add office photos
Engaged Employer

i

This company page is being actively managed by Flipkart Team. If you also belong to the team, you can get access from here

Flipkart Verified Tick

Compare button icon Compare button icon Compare
4.0

based on 10.4k Reviews

Proud winner of ABECA 2024 - AmbitionBox Employee Choice Awards

zig zag pattern zig zag pattern

Filter interviews by

Flipkart Customer Care Executive & Cashier Interview Questions and Answers

Updated 15 Apr 2023

Flipkart Customer Care Executive & Cashier Interview Experiences

1 interview found

Customer Care Executive & Cashier Interview Questions & Answers

user image Anonymous

posted on 15 Apr 2023

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed in Oct 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(5 Questions)

  • Q1. How to handle angry customers
  • Ans. 

    Listen actively, empathize, apologize, offer a solution, and follow up.

    • Remain calm and composed

    • Listen actively and let the customer vent

    • Empathize with the customer's situation

    • Apologize for the inconvenience caused

    • Offer a solution or alternatives to resolve the issue

    • Follow up with the customer to ensure satisfaction

    • Answered by AI
    Add your answer
  • Q2. Self introduction
    • Add your answer
  • Q3. About my experience
    • Add your answer
  • Q4. Advantages and disadvantage of e-commerce
  • Ans. 

    E-commerce offers convenience and accessibility, but also poses security risks and lacks personal touch.

    • Advantages: 24/7 availability, wider reach, cost-effective, easy to compare prices, convenient for customers

    • Disadvantages: Security risks, lack of personal touch, potential for fraud, reliance on technology, limited sensory experience

    • Example: Amazon, Alibaba, eBay

    • Example: Cyber attacks, phishing scams, identity theft

    • ...

    • Answered by AI
    Add your answer
  • Q5. How to touch our goal
  • Ans. 

    To touch our goal, we need to set clear objectives, create a plan, take action, and stay motivated.

    • Set specific and measurable goals

    • Create a plan with actionable steps

    • Take consistent action towards the goal

    • Stay motivated and focused on the end result

    • Track progress and make adjustments as needed

    • Answered by AI
    Add your answer

Interview Preparation Tips

Topics to prepare for Flipkart Customer Care Executive & Cashier interview:
  • Angry customer
Interview preparation tips for other job seekers - I have worked in teleperformance earlier it was good company and i have worked earlier for 5 months because I got small accident after 5 months and now I am fit to rejoin again in teleperformance and it was parmanent work from home job

Top trending discussions

View All
Interview Tips & Stories
2w
amanchoudhari
Verified Icon
·
student at
Pune Institute of Computer Technology, Pune
SAP Labs Interview Experience | On-Campus | SAP Basis Consultant
I participated in SAP Labs' 2025 placement drive at Pune Institute of Computer Technology (PICT) for the SAP Basis Consultant role. The process included three rounds: an aptitude + CS fundamentals test, a group discussion (GD), and a technical + HR interview. In the GD, I confidently initiated the discussion on "Being Famous vs Being Knowledgeable," supporting my points with examples. During the interview, I discussed my resume, internship experience with Node.js, PostgreSQL, and Prisma ORM, and machine learning models like Random Forest Regression. I also explained my problem-solving approach and adaptability to new technologies. I was one of the five students selected, and it was a great learning experience. My advice to future aspirants: Be thorough with your resume, practice aptitude and CS fundamentals, and work on communication skills. #Experiences #interviewexperiences #Experiences-QnA
Got a question about Flipkart?
Ask anonymously on communities.

Interview questions from similar companies

Accounts Assistant & Cashier Interview Questions & Answers

Amazon user image Preethi Maddy

posted on 22 Jul 2024

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(5 Questions)

  • Q1. Tell me about yourself
  • Ans. My name is Preeethi , I have resided in banglore, choodsandhra circle, my hobbies are dancing and makeup , my short term goal has to work in a reputation company like yours, my long term goal had to achieve a higher position In the same company, I had completed my b. Com in BTL first grade college , thank you for give me this wonderful opportunity to introduce about myself.
    • Answered Anonymously
    Add your answer
  • Q2. What's ur biggest dream
    • Add your answer
  • Q3. Why, you need this job
    • Add your answer
  • Q4. What's ur contribution on it.
    • Add your answer
  • Q5. What is your motive in this job
    • Add your answer

Accounts Assistant & Cashier Interview Questions & Answers

Amazon user image Anonymous

posted on 23 Jun 2023

Interview experience
1
Bad
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(3 Questions)

  • Q1. How to manage cash handling costs
  • Ans. 

    To manage cash handling costs, implement strict cash handling procedures, regularly reconcile cash transactions, monitor cash flow, and utilize technology for efficiency.

    • Implement strict cash handling procedures to minimize errors and theft

    • Regularly reconcile cash transactions to ensure accuracy

    • Monitor cash flow to identify any discrepancies or inefficiencies

    • Utilize technology such as cash management software or POS sy...

    • Answered by AI
    Add your answer
  • Q2. How to improve your self confidence
    • Add your answer
  • Q3. How to behavior of attitude
  • Ans. 

    Attitude is reflected in one's behavior and actions towards others.

    • Attitude is displayed through body language, tone of voice, and facial expressions.

    • Positive attitude can be shown through being friendly, helpful, and cooperative.

    • Negative attitude can be displayed through rudeness, impatience, and lack of empathy.

    • Maintaining a professional attitude is important in a work setting.

    • Example: A cashier with a positive attit...

    • Answered by AI
    Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - How to manage the business

Cashier Interview Questions & Answers

BigBasket user image Anonymous

posted on 2 Dec 2023

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Nov 2023. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(3 Questions)

  • Q1. About retail and work experience
    • Add your answer
  • Q2. About big basket
    • Add your answer
  • Q3. How to work in big basket
  • Ans. 

    Working in Big Basket involves handling customer transactions, managing inventory, and ensuring a smooth shopping experience.

    • Handle customer transactions efficiently

    • Maintain accurate inventory records

    • Ensure shelves are well-stocked and organized

    • Assist customers in finding products and provide information

    • Handle customer complaints and resolve issues

    • Follow cash handling procedures

    • Maintain cleanliness and hygiene in the s...

    • Answered by AI
    Add your answer

Cashier Interview Questions & Answers

Nykaa user image Chia Kesri

posted on 10 Mar 2022

Round 1 - HR 

(12 Questions)

  • Q1. What is your family background?
    • Add your answer
  • Q2. Why should we hire you?
    • Add your answer
  • Q3. Share details of your previous job.
    • Add your answer
  • Q4. Why are you looking for a change?
    • Add your answer
  • Q5. What are your strengths and weaknesses?
    • Add your answer
  • Q6. Where do you see yourself in 5 years?
    • Add your answer
  • Q7. What are your salary expectations?
    • Add your answer
  • Q8. Tell me about yourself.
    • Add your answer
  • Q9. My name is Kavita Sharma . I am from doda.but currently staying in jammu . I have 3year work from lifestyle p.v.t.ltd.as a c.s.r. I am currently working as I .t.p.l.freg...
  • Ans. You should hire me I have acquired relevant skills & experience . which i shell bring to your organization . I have also worked tirelessly on my communication abilities & teamwork skills . which i will put u use in my future career . which would be in your organization if I am selected for tha position.
    • Answered by Chia Kesri
    Add your answer
  • Q10. After 5year year i want to see my self as tha most efficient employee with more knowledge . experience.& Skills in tha good position in your company
    • Add your answer
  • Q11. I can do tha job and parform like a rokstar.
    • Add your answer
  • Q12. Ultimate I've learned a lot in my current role
  • Ans. But I am looking for next step where I can continue to grow & using tha skills liv.honed to contribute to a company .
    • Answered by Chia Kesri
    Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Now your career goals.

Apply with confidence.

Plan ahead.

Data Entry Operator and Cashier Interview Questions & Answers

BigBasket user image Anonymous

posted on 7 Jun 2022

I applied via Referral and was interviewed in Dec 2021. There was 1 interview round.

Round 1 - HR 

(1 Question)

  • Q1. Self Introduction. Experience
    • Add your answer

Interview Preparation Tips

Topics to prepare for BigBasket Data Entry Operator and Cashier interview:
  • Excel
  • Data Entry
Interview preparation tips for other job seekers - Cashier job is repansbility job .
Collect payments whether in cash or credit.
Scan goods and ensure pricing is accurate
More about working at Flipkart
golden leaf award

#6 Best Mega Company - 2022

golden leaf awardgolden leaf award

#2 Best Mega Internet/Product Company - 2022

golden leaf awardgolden leaf award

#16 Best Large Company - 2021

golden leaf awardgolden leaf award

#1 Best Large Internet Company - 2021

golden leaf award

Flipkart Interview FAQs

How many rounds are there in Flipkart Customer Care Executive & Cashier interview?
Flipkart interview process usually has 2 rounds. The most common rounds in the Flipkart interview process are Resume Shortlist and HR.
What are the top questions asked in Flipkart Customer Care Executive & Cashier interview?

Some of the top questions asked at the Flipkart Customer Care Executive & Cashier interview -

  1. Advantages and disadvantage of e-comme...read more
  2. How to handle angry custom...read more
  3. How to touch our g...read more

Tell us how to improve this page.

Flipkart Interviews By Designations

Interview Questions for Popular Designations

Interview Questions from Similar Companies

Amazon Interview Questions
4.1
 • 4.9k Interviews
Indiamart Intermesh Interview Questions
3.6
 • 561 Interviews
BigBasket Interview Questions
3.9
 • 345 Interviews
JustDial Interview Questions
3.5
 • 326 Interviews
Info Edge Interview Questions
4.0
 • 314 Interviews
Zomato Interview Questions
3.8
 • 313 Interviews
PolicyBazaar Interview Questions
3.5
 • 307 Interviews
Myntra Interview Questions
4.0
 • 208 Interviews
Naukri Interview Questions
4.0
 • 179 Interviews
Uber Interview Questions
4.2
 • 159 Interviews
View all

Fast track your campus placements

Indian Institute of Technology (IIT), Chennai Placement Questions
25 Interviews
Indian Institute of Technology (IIT), Roorkee Placement Questions
11 Interviews
Indian Institute of Technology (IIT), Kharagpur Placement Questions
8 Interviews
Indian Institute of Management (IIM), Lucknow Placement Questions
6 Interviews
Indian School of Business (ISB), Hyderabad Placement Questions
6 Interviews
Indian Institute of Technology (IIT), Kanpur Placement Questions
5 Interviews
Indian Institute of Technology (IIT), Guwahati Placement Questions
4 Interviews
View all
Flipkart Salaries in India
Senior Executive
2.5k salaries
unlock blur

₹2.2 L/yr - ₹9 L/yr

Operations Executive
1.8k salaries
unlock blur

₹1.1 L/yr - ₹6.5 L/yr

Team Lead
1.8k salaries
unlock blur

₹1.2 L/yr - ₹9.8 L/yr

Assistant Manager
1.6k salaries
unlock blur

₹6 L/yr - ₹21 L/yr

Executive
1.4k salaries
unlock blur

₹1.2 L/yr - ₹6.5 L/yr

Explore more salaries
Compare Flipkart with

Amazon

4.1
Compare

Myntra

4.0
Compare

Snapdeal

3.9
Compare

Meesho

3.7
Compare

Calculate your in-hand salary

Confused about how your in-hand salary is calculated? Enter your annual salary (CTC) and get your in-hand salary
Did you find this page helpful?
Yes No
write
Share an Interview