Fiserv Quality Analyst Interview Questions and Answers

Q1. Common question like about yourself
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Q2. Questions like stlc and roles responsibilities
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Q3. How to do uat testing
Ans. 
UAT testing involves testing the system in a real-world scenario by end users to ensure it meets their requirements.
• Understand the requirements and scope of the system

• Create test cases based on user scenarios

• Execute test cases with real users

• Document and report any issues found

• Obtain user feedback for improvements
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Q4. What is agile process
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Agile process is a project management approach that emphasizes flexibility, collaboration, and incremental development.
• Agile process involves breaking down projects into small, manageable tasks called user stories.

• It focuses on frequent communication and collaboration between team members.

• Iterations, or sprints, are used to deliver working software in short timeframes.

• Adaptability and responding to change are key princ...read more
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Q5. What kind of testing is done in past
Ans. 
Various types of testing were conducted in the past including functional testing, regression testing, performance testing, and user acceptance testing.
• Functional testing to ensure the software functions as expected

• Regression testing to check for any new bugs introduced after changes

• Performance testing to assess the speed and stability of the software

• User acceptance testing to validate if the software meets user require
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Identify QA (service) related errors in a customer's complaint follow-up email.

Q1. What is something about yourself that very few people know?
Ans. 
I am a certified scuba diver and have explored coral reefs in multiple countries.
• I obtained my scuba diving certification in Thailand during a vacation.

• I have dived in the Great Barrier Reef in Australia and the Red Sea in Egypt.

• Exploring underwater ecosystems is a passion of mine that very few people know about.
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Q2. How do you manage conflicts with your colleagues?
Ans. 
I address conflicts by actively listening, seeking common ground, and finding mutually beneficial solutions.
• Actively listen to the concerns of colleagues

• Seek common ground and understanding

• Collaborate to find mutually beneficial solutions

• Maintain professionalism and respect during conflict resolution
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Q1. What are the various techniques used for root cause analysis?
Ans. 
Various techniques for root cause analysis include 5 Whys, Fishbone Diagram, Fault Tree Analysis, Pareto Analysis, and Failure Mode and Effects Analysis.
• 5 Whys: Asking 'why' repeatedly to identify the root cause of a problem.

• Fishbone Diagram: Identifying potential causes of a problem by categorizing them into branches.

• Fault Tree Analysis: Analyzing the various components that could lead to a specific failure.

• Pareto Ana...read more
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Q1. About self,SDLC,STLC,smoke, regression, basic Mysql, Update table query, types of joins, Jira,postman,soapui, jmeter
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Q1. What is collection framework
Ans. 
Collection framework is a unified architecture for representing and manipulating collections of objects in Java.
• It provides interfaces (List, Set, Map) and classes (ArrayList, HashSet, HashMap) to store and manipulate groups of objects.

• Collections framework simplifies the process of storing, retrieving, and manipulating data in Java programs.

• It allows developers to work with collections of objects in a consistent and e...read more
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Q2. What is data driven testing
Ans. 
Data driven testing is a testing approach where test cases are created based on data from external sources.
• Test cases are designed based on input data and expected output data

• Allows for testing multiple scenarios with different data sets

• Reduces the need for manual intervention in test case creation and execution
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Q1. Manual testing concepts
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Q2. I'm immediate joiner, 6 Yrs of exp in quality auditing
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