PhonePe Quality Analyst Interview Questions and Answers

Identify QA (service) related errors in a customer's complaint follow-up email.

Q1. What is something about yourself that very few people know?
Ans. 
I am a certified scuba diver and have explored coral reefs in multiple countries.
• I obtained my scuba diving certification in Thailand during a vacation.

• I have dived in the Great Barrier Reef in Australia and the Red Sea in Egypt.

• Exploring underwater ecosystems is a passion of mine that very few people know about.
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Q2. How do you manage conflicts with your colleagues?
Ans. 
I address conflicts by actively listening, seeking common ground, and finding mutually beneficial solutions.
• Actively listen to the concerns of colleagues

• Seek common ground and understanding

• Collaborate to find mutually beneficial solutions

• Maintain professionalism and respect during conflict resolution
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Q1. What are the various techniques used for root cause analysis?
Ans. 
Various techniques for root cause analysis include 5 Whys, Fishbone Diagram, Fault Tree Analysis, Pareto Analysis, and Failure Mode and Effects Analysis.
• 5 Whys: Asking 'why' repeatedly to identify the root cause of a problem.

• Fishbone Diagram: Identifying potential causes of a problem by categorizing them into branches.

• Fault Tree Analysis: Analyzing the various components that could lead to a specific failure.

• Pareto Ana...read more
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Q1. About self,SDLC,STLC,smoke, regression, basic Mysql, Update table query, types of joins, Jira,postman,soapui, jmeter
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Q1. What is collection framework
Ans. 
Collection framework is a unified architecture for representing and manipulating collections of objects in Java.
• It provides interfaces (List, Set, Map) and classes (ArrayList, HashSet, HashMap) to store and manipulate groups of objects.

• Collections framework simplifies the process of storing, retrieving, and manipulating data in Java programs.

• It allows developers to work with collections of objects in a consistent and e...read more
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Q2. What is data driven testing
Ans. 
Data driven testing is a testing approach where test cases are created based on data from external sources.
• Test cases are designed based on input data and expected output data

• Allows for testing multiple scenarios with different data sets

• Reduces the need for manual intervention in test case creation and execution
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Q1. Basics of api Testing
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Q1. Basics of automation framework
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Q1. Work experience
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Identify QA (service) related errors in a customer's complaint follow-up email.

Q1. What is something about yourself that very few people know?
Ans. 
I am a certified scuba diver and have explored coral reefs in multiple countries.
• I obtained my scuba diving certification in Thailand during a vacation.

• I have dived in the Great Barrier Reef in Australia and the Red Sea in Egypt.

• Exploring underwater ecosystems is a passion of mine that very few people know about.
Answered by AI
Add your answer
Q2. How do you manage conflicts with your colleagues?
Ans. 
I address conflicts by actively listening, seeking common ground, and finding mutually beneficial solutions.
• Actively listen to the concerns of colleagues

• Seek common ground and understanding

• Collaborate to find mutually beneficial solutions

• Maintain professionalism and respect during conflict resolution
Answered by AI
Add your answer

Q1. What are the various techniques used for root cause analysis?
Ans. 
Various techniques for root cause analysis include 5 Whys, Fishbone Diagram, Fault Tree Analysis, Pareto Analysis, and Failure Mode and Effects Analysis.
• 5 Whys: Asking 'why' repeatedly to identify the root cause of a problem.

• Fishbone Diagram: Identifying potential causes of a problem by categorizing them into branches.

• Fault Tree Analysis: Analyzing the various components that could lead to a specific failure.

• Pareto Ana...read more
Answered by AI
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Depends upon Process and Department

Q1. Please refer Below
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Q1. Basic interview questions but applied there for the opening as per my past ex.
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Q2. HR Interviewed me but she'd aligned me for the position of quality analyst. Even after when I've objected of my compatibility with the profile of QA. However she'd told she finds my profile perfect for the...read more
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Q3. For the Gurugram or Noida location
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Q1. On site 1st round interview basic questions.
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Q1. Final interview panel bombarded me with the arcane interview questions unrelated to the work which I've done earlier in a half an hour long interview. However I was motivated for the learning but the panel...read more
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