First Group IT Support Executive Interview Questions and Answers

By investing in 50/3% stock at 64,one earns Rs.1500.The investment made is:

A. Rs.5640
B. Rs.5760
C. Rs.7500
D. Rs.9600

The definition of an assignment is a task that has been given to someone.An example of an assignment is homework given to a student.

Q1. Name & bio & education
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Q2. Future goals & achievements.
Ans. 
My future goal is to become a senior Desktop Support Engineer and achieve industry certifications.
• Obtain industry certifications such as CompTIA A+ and Microsoft Certified Desktop Support Technician (MCDST)

• Gain experience in troubleshooting complex technical issues

• Lead projects to improve efficiency and productivity in the IT department
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Q1. What is dhcp ?
Ans. 
DHCP stands for Dynamic Host Configuration Protocol. It is a network management protocol used to automatically assign IP addresses to devices on a network.
• DHCP assigns IP addresses to devices on a network

• It also provides other network configuration information such as subnet mask and default gateway

• DHCP servers lease IP addresses to devices for a specific period of time

• DHCP helps in reducing manual configuration errors
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Q2. How to boot a new laptop
Ans. 
To boot a new laptop, you need to press the power button and wait for the operating system to load.
• Press the power button to turn on the laptop

• Wait for the manufacturer's logo to appear on the screen

• The operating system will start loading

• Enter any necessary login credentials if prompted
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Q1. Networking question about class a - e
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Q2. Tricky question about topology
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Q1. Desktop support related
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Q2. Technical related questions
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Q1. Introduce Yourself
Ans. 
I am a dedicated IT professional with 5 years of experience in network administration and cybersecurity.
• 5 years of experience in network administration and cybersecurity

• Proficient in troubleshooting hardware and software issues

• Skilled in implementing security measures to protect data

• Strong knowledge of network protocols and technologies
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Q2. Sql Commands, Types of ddl , dml comands, acid properties,
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Q3. Collge Projects
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Q4. Past Experience
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Q5. Linux Commands with their options
Ans. 
Linux commands are used to perform various tasks in the Linux operating system.
• ls - list directory contents

• cd - change directory

• pwd - print working directory

• mkdir - make directory

• rm - remove files or directories

• cp - copy files or directories

• mv - move files or directories

• grep - search for patterns in files

• chmod - change file permissions

• sudo - execute a command as the superuser
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Q6. Family members & Are You able To travel
Ans. 
Yes, I am able to travel and have no restrictions regarding family members.
• I am able and willing to travel for work as required

• I have no restrictions regarding family members that would prevent me from traveling

• I am flexible and adaptable to different locations and travel schedules
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Q1. Salary Structure Guidance
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Q2. Rotational Shift Explanation
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Rotational shift explanation involves working different shifts at different times, often including nights and weekends.
• Rotational shift means employees work different shifts at different times

• Shifts can include nights, weekends, and holidays

• Allows for 24/7 coverage and flexibility in scheduling

• Employees may rotate between morning, afternoon, and night shifts

• Example: Employee works morning shift one week, night shift th
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Q1. Dns , dhpc, outlook,excel, ms office
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Q2. Outlook configuration process
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Medium to hard question.

One is easy problem another one medium problem.

Q1. Tell me about your self.
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Q2. What is your project.
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Q3. What is your stregth.
Ans. 
My strength lies in my ability to troubleshoot technical issues efficiently and effectively.
• Strong problem-solving skills

• Excellent communication skills

• Ability to work well under pressure

• Attention to detail

• Experience with various operating systems and software applications
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Q1. Questions regarding to my personality and work ethnic
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Q1. Basic desktop troubleshoot question
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Q1. Expected salary and benefits
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