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First Group IT Support Executive Interview Questions and Answers

Updated 20 Dec 2024

First Group IT Support Executive Interview Experiences

1 interview found

Interview experience
1
Bad
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via LinkedIn and was interviewed before Dec 2023. There was 1 interview round.

Round 1 - Technical 

(2 Questions)

  • Q1. Too many questions they asked i cannot write everything here.
  • Q2. Too many questions asked i cannot write everything here.

Interview Preparation Tips

Interview preparation tips for other job seekers - Don't join The First Group company in UAE.

Interview questions from similar companies

Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(2 Questions)

  • Q1. Basic questions
  • Q2. Situation based

I applied via Naukri.com and was interviewed in Sep 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 

By investing in 50/3% stock at 64,one earns Rs.1500.The investment made is:

A. Rs.5640
B. Rs.5760
C. Rs.7500
D. Rs.9600

Round 3 - Assignment 

The definition of an assignment is a task that has been given to someone.An example of an assignment is homework given to a student.

Interview Preparation Tips

Interview preparation tips for other job seekers - Benefits of A1 intraday tips
Strong fundamentals
Pay after profit
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I was interviewed in Jan 2025.

Round 1 - Technical 

(2 Questions)

  • Q1. About technical operations .
  • Q2. What is your experience with Microsoft 365 and its documentation features?
Round 2 - HR 

(2 Questions)

  • Q1. Can you describe your past work experiences?
  • Q2. Your skills.
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via campus placement at Veer Bahadur Singh Purvanchal University (VBSPU) and was interviewed in Sep 2024. There was 1 interview round.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Desktop support related
  • Q2. Technical related questions
Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(2 Questions)

  • Q1. Introduction your self.
  • Ans. 

    I am a dedicated and experienced Desktop Support Engineer with a strong background in troubleshooting and resolving technical issues.

    • I have X years of experience in providing desktop support to end users

    • Proficient in diagnosing and resolving hardware and software issues

    • Skilled in setting up and configuring desktops, laptops, and peripherals

    • Familiar with operating systems such as Windows and MacOS

    • Excellent communication

  • Answered by AI
  • Q2. Tell me about your role and responsibilities
  • Ans. 

    As a Desktop Support Engineer, I am responsible for providing technical support to end users, troubleshooting hardware and software issues, and maintaining IT systems.

    • Provide technical support to end users

    • Troubleshoot hardware and software issues

    • Install, configure, and maintain IT systems

    • Ensure security and compliance with IT policies

    • Document and track technical issues and resolutions

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare your self well.
Interview experience
3
Average
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(2 Questions)

  • Q1. Tell me about yourself
  • Q2. Why should we hire you
Round 2 - Technical 

(2 Questions)

  • Q1. Do you have excell knowledge
  • Q2. How to use vlookup
  • Ans. 

    VLOOKUP is a function in Excel used to search for a value in a table and return a corresponding value.

    • Syntax: =VLOOKUP(lookup_value, table_array, col_index_num, [range_lookup])

    • lookup_value: The value to search for in the first column of the table.

    • table_array: The range of cells that contains the data.

    • col_index_num: The column number in the table from which to retrieve the value.

    • range_lookup: Optional parameter - TRUE f...

  • Answered by AI
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Feb 2024. There were 2 interview rounds.

Round 1 - One-on-one 

(6 Questions)

  • Q1. Introduce Yourself
  • Ans. 

    I am a dedicated IT professional with 5 years of experience in network administration and cybersecurity.

    • 5 years of experience in network administration and cybersecurity

    • Proficient in troubleshooting hardware and software issues

    • Skilled in implementing security measures to protect data

    • Strong knowledge of network protocols and technologies

  • Answered by AI
  • Q2. Sql Commands, Types of ddl , dml comands, acid properties,
  • Q3. Collge Projects
  • Q4. Past Experience
  • Q5. Linux Commands with their options
  • Ans. 

    Linux commands are used to perform various tasks in the Linux operating system.

    • ls - list directory contents

    • cd - change directory

    • pwd - print working directory

    • mkdir - make directory

    • rm - remove files or directories

    • cp - copy files or directories

    • mv - move files or directories

    • grep - search for patterns in files

    • chmod - change file permissions

    • sudo - execute a command as the superuser

  • Answered by AI
  • Q6. Family members & Are You able To travel
  • Ans. 

    Yes, I am able to travel and have no restrictions regarding family members.

    • I am able and willing to travel for work as required

    • I have no restrictions regarding family members that would prevent me from traveling

    • I am flexible and adaptable to different locations and travel schedules

  • Answered by AI
Round 2 - HR 

(2 Questions)

  • Q1. Salary Structure Guidance
  • Q2. Rotational Shift Explanation
  • Ans. 

    Rotational shift explanation involves working different shifts at different times, often including nights and weekends.

    • Rotational shift means employees work different shifts at different times

    • Shifts can include nights, weekends, and holidays

    • Allows for 24/7 coverage and flexibility in scheduling

    • Employees may rotate between morning, afternoon, and night shifts

    • Example: Employee works morning shift one week, night shift th

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Overall Interview Was Very Good . All The Mangaers including Rajesh Sir , Ashish sir , Ramnath Sir were quite friendly during the interview.

Skills evaluated in this interview

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
4-6 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in May 2024. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - Aptitude Test 

Medium to hard question.

Round 3 - Coding Test 

One is easy problem another one medium problem.

Round 4 - HR 

(3 Questions)

  • Q1. Tell me about your self.
  • Q2. What is your project.
  • Q3. What is your stregth.
  • Ans. 

    My strength lies in my ability to troubleshoot technical issues efficiently and effectively.

    • Strong problem-solving skills

    • Excellent communication skills

    • Ability to work well under pressure

    • Attention to detail

    • Experience with various operating systems and software applications

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confidents and gives answer very smartly.
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(1 Question)

  • Q1. Questions regarding to my personality and work ethnic
Round 2 - Technical 

(1 Question)

  • Q1. Basic desktop troubleshoot question
Round 3 - final round 

(1 Question)

  • Q1. Expected salary and benefits

First Group Interview FAQs

How many rounds are there in First Group IT Support Executive interview?
First Group interview process usually has 1 rounds. The most common rounds in the First Group interview process are Technical.
What are the top questions asked in First Group IT Support Executive interview?

Some of the top questions asked at the First Group IT Support Executive interview -

  1. Too many questions they asked i cannot write everything he...read more
  2. Too many questions asked i cannot write everything he...read more

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First Group IT Support Executive Interview Process

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Civil Site Engineer
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