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I applied via Naukri.com and was interviewed before Apr 2022. There were 4 interview rounds.
English, general banking, mathematic
Current affairs, sports and world politics
Managing customer complaints and resolving issues
Dealing with dissatisfied customers and finding solutions to their problems
Handling escalated complaints and ensuring timely resolution
Balancing customer satisfaction with company policies and procedures
Maintaining a calm and professional demeanor during challenging interactions
Providing clear and accurate information to customers to address their concerns
Implemented various initiatives to improve customer satisfaction and streamline processes.
Introduced a new online banking platform, resulting in a 20% increase in customer adoption.
Developed and implemented a customer feedback system, leading to a 15% improvement in overall satisfaction ratings.
Streamlined loan approval process by implementing automated workflows, reducing processing time by 30%.
Launched a financial li...
The most important attribute for a service officer is excellent communication skills.
Excellent communication skills are crucial for a service officer as they need to effectively communicate with customers, colleagues, and superiors.
Clear and concise communication helps in understanding customer needs and providing appropriate solutions.
Good communication builds trust and rapport with customers, enhancing the overall cu...
NPS stands for Net Promoter Score. It is a metric used to measure customer loyalty and satisfaction.
NPS is calculated by asking customers how likely they are to recommend a company or product to others on a scale of 0-10.
Customers who give a score of 9 or 10 are considered promoters, while those who give a score of 0-6 are considered detractors.
The NPS score is calculated by subtracting the percentage of detractors fro...
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posted on 14 Feb 2025
I appeared for an interview in Jan 2025.
posted on 24 Jan 2025
I appeared for an interview in Jul 2024.
posted on 3 Aug 2021
I applied via LinkedIn and was interviewed in Jul 2021. There was 1 interview round.
I applied via Naukri.com and was interviewed before Aug 2022. There were 3 interview rounds.
I applied via Referral and was interviewed in Aug 2021. There were 3 interview rounds.
I applied via Recruitment Consulltant and was interviewed before Feb 2022. There were 3 interview rounds.
Production issues are common and require quick resolution to minimize downtime and losses.
Equipment breakdowns can cause delays and require maintenance or replacement.
Supply chain disruptions can lead to shortages and delays in production.
Quality control issues can result in defective products and require process improvements.
Communication breakdowns between departments can cause delays and errors.
Regular maintenance a...
I applied via Company Website and was interviewed before Mar 2023. There were 4 interview rounds.
Derivatives, Economics,Finance, General Awareness, Logical Reasoning
Futures and forward contracts are financial agreements to buy or sell an asset at a specified price on a future date.
Futures contracts are standardized and traded on exchanges, while forward contracts are customized and traded over-the-counter.
Both contracts involve an agreement to buy or sell an asset at a predetermined price on a future date.
Futures contracts require daily settlement of gains and losses, while forwar...
Beta is a measure of a stock's volatility, required return is the minimum return an investor expects, methods include CAPM and DDM.
Beta measures a stock's volatility in relation to the market.
Required return is the minimum return an investor expects to compensate for the risk of an investment.
Methods of calculating required return include Capital Asset Pricing Model (CAPM) and Dividend Discount Model (DDM).
CAPM formula...
After a stock split, the value of options will be adjusted based on the new stock price and the split ratio.
Value of options will be adjusted based on the new stock price and the split ratio
Number of options will increase proportionally to the split ratio
Strike price of options will decrease proportionally to the split ratio
I applied via Campus Placement and was interviewed before Sep 2023. There were 2 interview rounds.
Derivatives Heavy with Macro Economic and Pricing Strategies
Black Scholes Pricing of Derivatives is a mathematical model used to calculate the theoretical price of European-style options.
Developed by Fischer Black, Myron Scholes, and Robert Merton in 1973.
Factors in the current stock price, strike price, time to expiration, volatility, risk-free interest rate, and dividends.
Assumes the option can only be exercised at expiration (European-style).
Used to determine the fair market...
I would ensure the elephant is well taken care of and find a suitable environment for it.
Research proper care and diet for elephants
Find a reputable sanctuary or zoo to transfer the elephant to
Ensure the elephant's well-being and safety at all times
Bond duration measures a bond's sensitivity to interest rate changes, reflecting the time it takes to receive cash flows.
Duration is expressed in years and indicates the weighted average time to receive bond cash flows.
A bond with a duration of 5 years will have its price change by approximately 5% for a 1% change in interest rates.
There are different types of duration: Macaulay duration, modified duration, and effecti...
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Rating in categories
Junior Process Executive
184
salaries
| ₹1.4 L/yr - ₹3 L/yr |
Processing Executive
132
salaries
| ₹1.6 L/yr - ₹3.6 L/yr |
Senior Processing Executive
48
salaries
| ₹2.1 L/yr - ₹3.6 L/yr |
Relationship Manager
29
salaries
| ₹2 L/yr - ₹3.1 L/yr |
Software Engineer
25
salaries
| ₹2.8 L/yr - ₹9.2 L/yr |
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Quantiphi Analytics Solutions Private Limited