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FedServ Phone Banking Officer Interview Questions and Answers

Updated 17 Aug 2024

FedServ Phone Banking Officer Interview Experiences

1 interview found

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed before Aug 2023. There were 3 interview rounds.

Round 1 - Aptitude Test 

Email writing, Essay writing, GK

Round 2 - Group Discussion 

I got the topic - women empowerment

Round 3 - HR 

(2 Questions)

  • Q1. Self Introduction
  • Q2. Women empowerment

Interview Preparation Tips

Topics to prepare for FedServ Phone Banking Officer interview:
  • Women empowerment
  • Kerala gods own country
  • Cricket VS football

Interview questions from similar companies

I applied via Referral and was interviewed before Jun 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - One-on-one 

(1 Question)

  • Q1. Situation Based Basic formulas rolls and responsibilities

Interview Preparation Tips

Interview preparation tips for other job seekers - Great leadership team to work with, Good learning,

I applied via LinkedIn and was interviewed before Nov 2020. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. How do you manage conflicts within team

Interview Preparation Tips

Interview preparation tips for other job seekers - Non Bias answers helps in setting the right impression.

I applied via Recruitment Consultant and was interviewed before Aug 2020. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. Technical questions on inventory procees

Interview Preparation Tips

Interview preparation tips for other job seekers - As I already worked in inventory team in previous company, was able to answer all technical questions.

I applied via Referral and was interviewed before Mar 2021. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - HR 

(3 Questions)

  • Q1. What are your salary expectations?
  • Q2. Share details of your previous job.
  • Q3. Why are you looking for a change?
Round 3 - Technical 

(1 Question)

  • Q1. About process and total experience

Interview Preparation Tips

Interview preparation tips for other job seekers - Be attentive. Always provide answer to the point. Explain your full experience in good and accurate manner. You need to provide full and constrictive information about your process/operation knowledge

I applied via Naukri.com and was interviewed before Feb 2021. There were 2 interview rounds.

Round 1 - Technical 

(1 Question)

  • Q1. Details of LOI, articles of UCP, scope of ISBP
Round 2 - HR 

(2 Questions)

  • Q1. What are your salary expectations?
  • Q2. Share details of your previous job.

Interview Preparation Tips

Interview preparation tips for other job seekers - Be well prepared about UCP articles and have a good overview on ISBP.

I appeared for an interview before Aug 2021.

Round 1 - Typing Test 

(2 Questions)

  • Q1. Why you want to do this job
  • Q2. This job what skills you will get
  • Ans. What talent is there in house we can improve that
  • Answered Anonymously

Interview Preparation Tips

Interview preparation tips for other job seekers - Job we can earn money and we can and knowledge and we can improve ourself a lot

I applied via Naukri.com and was interviewed in Nov 2017. There were 4 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. How much is the length of all India roads
  • Ans. 

    The length of all India roads is approximately 5.5 million kilometers.

    • The total length of all India roads is estimated to be around 5.5 million kilometers.

    • India has one of the largest road networks in the world.

    • The road network in India includes national highways, state highways, district roads, and village roads.

    • The length of national highways alone is over 100,000 kilometers.

    • The road infrastructure plays a crucial ro...

  • Answered by AI

Interview Preparation Tips

Round: Resume Shortlist
Experience: Experience

General Tips: Be specific and attentive
Skills: Analytical Skills, Leadership
Duration: <1 week

Interview Questionnaire 

1 Question

  • Q1. Technical experience

Interview Preparation Tips

Round: Test
Experience: Aptitude and reasoning

Interview Questionnaire 

2 Questions

  • Q1. Tell us about your yourself? Requirements of your job?
  • Ans. 

    I am a dedicated and experienced professional with strong leadership skills and a passion for driving team success.

    • Experience in managing teams and achieving targets

    • Strong communication and interpersonal skills

    • Ability to analyze data and make strategic decisions

    • Knowledge of industry trends and best practices

    • Proven track record of problem-solving and conflict resolution

  • Answered by AI
  • Q2. What is the best you can do for us?
  • Ans. 

    I can bring strong leadership skills, strategic thinking, and a proven track record of driving results to the team.

    • Demonstrate my ability to lead and motivate a team towards achieving goals

    • Utilize my strategic thinking to identify opportunities for growth and improvement

    • Leverage my past successes in driving results and exceeding targets

  • Answered by AI
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FedServ Interview FAQs

How many rounds are there in FedServ Phone Banking Officer interview?
FedServ interview process usually has 3 rounds. The most common rounds in the FedServ interview process are Aptitude Test, Group Discussion and HR.
How to prepare for FedServ Phone Banking Officer interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at FedServ. The most common topics and skills that interviewers at FedServ expect are Communication Skills, Customer Service, Inbound Calls, Outbound Calling and BPO Customer Service.

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FedServ Phone Banking Officer Interview Process

based on 1 interview

Interview experience

5
  
Excellent
View more

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FedServ Phone Banking Officer Salary
based on 16 salaries
₹1.8 L/yr - ₹3.2 L/yr
22% less than the average Phone Banking Officer Salary in India
View more details

FedServ Phone Banking Officer Reviews and Ratings

based on 3 reviews

4.0/5

Rating in categories

4.5

Skill development

4.0

Work-life balance

3.1

Salary

4.5

Job security

3.3

Company culture

3.3

Promotions

3.3

Work satisfaction

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