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FedServ Phone Banking Officer Interview Questions and Answers

Updated 17 Aug 2024

FedServ Phone Banking Officer Interview Experiences

1 interview found

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed before Aug 2023. There were 3 interview rounds.

Round 1 - Aptitude Test 

Email writing, Essay writing, GK

Round 2 - Group Discussion 

I got the topic - women empowerment

Round 3 - HR 

(2 Questions)

  • Q1. Self Introduction
  • Q2. Women empowerment

Interview Preparation Tips

Topics to prepare for FedServ Phone Banking Officer interview:
  • Women empowerment
  • Kerala gods own country
  • Cricket VS football

Interview questions from similar companies

Interview experience
4
Good
Difficulty level
Hard
Process Duration
More than 8 weeks
Result
Selected Selected

I appeared for an interview in Jul 2024.

Round 1 - Technical 

(1 Question)

  • Q1. Technical roumd hospital billing
Round 2 - Technical 

(2 Questions)

  • Q1. Technical rcm hospital billing & provider billing
  • Q2. Technical rcm hospital billing and provider billing
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I appeared for an interview in Jan 2025.

Round 1 - HR 

(1 Question)

  • Q1. About my experience and my skills

Interview Preparation Tips

Interview preparation tips for other job seekers - Good for the future while you came here

I applied via LinkedIn and was interviewed in Jul 2021. There was 1 interview round.

Interview Questionnaire 

2 Questions

  • Q1. Hospital Billing Related
  • Q2. Please be prepared with complete Hospital billing process

Interview Preparation Tips

Interview preparation tips for other job seekers - Be prompt in answering the questions
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed before Aug 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Technical 

(3 Questions)

  • Q1. Technical question
  • Q2. Question related to previous job profile
  • Q3. Question related to current profile
Round 3 - Technical 

(2 Questions)

  • Q1. Technical question
  • Q2. Question related to job profile

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident be focused
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected
Round 1 - HR 

(1 Question)

  • Q1. Can you provide information about yourself and your skills?

I applied via Campus Placement and was interviewed before Nov 2020. There were 3 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. Protocols IPV4 and IPV6
  • Q2. Routers and nodes

Interview Preparation Tips

Interview preparation tips for other job seekers - Just and Ok interview. No tough questions were asked

I applied via Company Website and was interviewed in Oct 2019. There were 5 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Round 1,2,3,4: written TEST based on 10th and 12th math, apptitude, reasoning then after f2f java questions, oops, string manipulation code, algorithm

Interview Preparation Tips

Interview preparation tips for other job seekers - Well peapered on java, da, algo, math

I applied via Campus Placement and was interviewed before Feb 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Coding Test 

Interview Preparation Tips

Interview preparation tips for other job seekers - Your resume should have SQL projects and you should be good at problem solving. Since there is data related work in company hence having knowledge of data science would really help

I appeared for an interview before Mar 2021.

Round 1 - Coding Test 

Round duration - 30 minutes
Round difficulty - Medium

This was a MCQ round. 30 ques in 30 mins consisting of difficult quantitative aptitude questions were to be solved.

Round 2 - Coding Test 

(2 Questions)

Round duration - 60 minutes
Round difficulty - Medium

In this test round, 2 coding questions were given. Either write the code or pseudo code

  • Q1. 

    N Queens Problem

    Given an integer N, find all possible placements of N queens on an N x N chessboard such that no two queens threaten each other.

    Explanation:

    A queen can attack another queen if they ar...

  • Ans. 

    The N Queens Problem involves finding all possible placements of N queens on an N x N chessboard without threatening each other.

    • Use backtracking algorithm to explore all possible configurations.

    • Keep track of rows, columns, and diagonals to ensure queens do not threaten each other.

    • Generate all valid configurations and print them out.

  • Answered by AI
  • Q2. 

    Sort 0 1 2 Problem Statement

    Given an integer array arr of size 'N' containing only 0s, 1s, and 2s, write an algorithm to sort the array.

    Input:

    The first line contains an integer 'T' representing the n...
  • Ans. 

    Sort an array of 0s, 1s, and 2s in linear time complexity.

    • Use three pointers to keep track of 0s, 1s, and 2s while traversing the array.

    • Swap elements based on the values encountered to sort the array in-place.

    • Time complexity should be O(N) and space complexity should be O(1).

  • Answered by AI
Round 3 - Face to Face 

(2 Questions)

Round duration - 60 minutes
Round difficulty - Easy

This was a technical round with questions on DSA.

  • Q1. 

    Reverse Words in a String: Problem Statement

    You are given a string of length N. Your task is to reverse the string word by word. The input may contain multiple spaces between words and may have leading o...

  • Ans. 

    Reverse words in a string while handling leading, trailing, and multiple spaces.

    • Split the input string by spaces to get individual words

    • Reverse the order of the words

    • Join the reversed words with a single space in between

  • Answered by AI
  • Q2. 

    Circular Linked List Detection

    You are provided with the head of a linked list containing integers. Your task is to determine if the linked list is circular.

    Note:
    • A linked list is considered circula...
  • Ans. 

    Detect if a given linked list is circular by checking if it forms a closed loop.

    • Traverse the linked list using two pointers, one moving at double the speed of the other.

    • If the two pointers meet at any point, the linked list is circular.

    • If the faster pointer reaches the end of the list (NULL), the linked list is not circular.

  • Answered by AI
Round 4 - HR 

Round duration - 30 minutes
Round difficulty - Easy

HR round with typical behavioral problems.

Interview Preparation Tips

Eligibility criteriaAbove 7 CGPAMAQ Software interview preparation:Topics to prepare for the interview - Data Structures, Algorithms, System Design, Aptitude, OOPSTime required to prepare for the interview - 5 monthsInterview preparation tips for other job seekers

Tip 1 : Must do Previously asked Interview as well as Online Test Questions.
Tip 2 : Go through all the previous interview experiences from Codestudio and Leetcode.
Tip 3 : Do at-least 2 good projects and you must know every bit of them.

Application resume tips for other job seekers

Tip 1 : Have at-least 2 good projects explained in short with all important points covered.
Tip 2 : Every skill must be mentioned.
Tip 3 : Focus on skills, projects and experiences more.

Final outcome of the interviewSelected

Skills evaluated in this interview

FedServ Interview FAQs

How many rounds are there in FedServ Phone Banking Officer interview?
FedServ interview process usually has 3 rounds. The most common rounds in the FedServ interview process are Aptitude Test, Group Discussion and HR.
How to prepare for FedServ Phone Banking Officer interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at FedServ. The most common topics and skills that interviewers at FedServ expect are Communication Skills, Customer Service, Inbound Calls, Outbound Calling and BPO Customer Service.

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FedServ Phone Banking Officer Interview Process

based on 1 interview

Interview experience

5
  
Excellent
View more

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FedServ Phone Banking Officer Salary
based on 16 salaries
₹1.8 L/yr - ₹3.2 L/yr
22% less than the average Phone Banking Officer Salary in India
View more details

FedServ Phone Banking Officer Reviews and Ratings

based on 3 reviews

4.0/5

Rating in categories

4.5

Skill development

4.0

Work-life balance

3.1

Salary

4.5

Job security

3.3

Company culture

3.3

Promotions

3.3

Work satisfaction

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