Falcon Autotech Interview Questions, Process, and Tips

I address customer complaints by actively listening, empathizing, and providing timely solutions. I plan service calls by prioritizing urgent issues and scheduling appointments efficiently.

• Listen attentively to the customer's complaint and show empathy towards their situation

• Ask clarifying questions to fully understand the issue and gather necessary information

• Provide timely updates on the status of the service call an...read more

The amount of current that a 1mm2 wire can carry depends on various factors.

• The current carrying capacity of a wire depends on its material, temperature, and insulation.

• Copper wires typically have a higher current carrying capacity compared to aluminum wires.

• The current rating of a wire is usually specified by its manufacturer.

• The current carrying capacity can be affected by factors such as wire length and ambient temp...read more

Resistivity is a measure of a material's ability to resist the flow of electric current.

• Resistivity is the inverse of conductivity.

• It is a property of a material that determines how strongly it resists the flow of electric current.

• Resistivity is measured in ohm-meters (Ω·m).

• Materials with high resistivity, such as rubber or glass, are insulators.

• Materials with low resistivity, such as copper or silver, are conductors.

To finish a project within customer requirements, it is important to clearly understand the requirements, communicate effectively with the customer, prioritize tasks, and regularly update the customer on progress.

• Understand the customer's requirements thoroughly

• Communicate effectively with the customer to clarify any doubts or changes in requirements

• Prioritize tasks based on customer priorities and deadlines

• Regularly u...read more