10+ NORD Interview Questions and Answers

To check breakdown series by series, follow these steps:

• Identify the series of equipment or components that are prone to breakdowns

• Record the frequency and duration of each breakdown

• Analyze the data to identify patterns or trends

• Develop a plan to address the root cause of the breakdowns

• Implement the plan and monitor the results

I address customer complaints by actively listening, empathizing, and providing timely solutions. I plan service calls by prioritizing urgent issues and scheduling appointments efficiently.

• Listen attentively to the customer's complaint and show empathy towards their situation

• Ask clarifying questions to fully understand the issue and gather necessary information

• Provide timely updates on the status of the service call and set clear expectations with the customer

• Prioritize urgen...read more

I have 5 years of experience in maintenance.

• I have been working in the maintenance field for the past 5 years.

• During my previous job, I was responsible for the regular maintenance and troubleshooting of various equipment.

• I have gained extensive knowledge and skills in preventive maintenance, equipment repair, and troubleshooting.

• I have successfully completed several maintenance projects, ensuring minimal downtime and optimal performance.

• I continuously stay updated with the la...read more

There are various types of conveyors, gears and gearboxes, and bearings used in mechanical maintenance. Pulling bearings requires proper technique.

• Types of conveyors include belt, roller, chain, and screw conveyors

• Types of gears include spur, helical, bevel, worm, and planetary gears

• Types of bearings include ball, roller, and sleeve bearings

• To pull a bearing, use a bearing puller tool and apply force evenly to avoid damage

Preventive maintenance activities schedule should be based on equipment criticality and manufacturer recommendations.

• Identify critical equipment and prioritize maintenance accordingly

• Refer to manufacturer recommendations for maintenance intervals and tasks

• Create a schedule that balances maintenance needs with operational requirements

• Regularly review and adjust the schedule based on equipment performance and changes in usage

• Ensure proper documentation and tracking of maintenan...read more

To finish a project within customer requirements, it is important to clearly understand the requirements, communicate effectively with the customer, prioritize tasks, and regularly update the customer on progress.

• Understand the customer's requirements thoroughly

• Communicate effectively with the customer to clarify any doubts or changes in requirements

• Prioritize tasks based on customer priorities and deadlines

• Regularly update the customer on the progress of the project

• Seek feed...read more

The amount of current that a 1mm2 wire can carry depends on various factors.

• The current carrying capacity of a wire depends on its material, temperature, and insulation.

• Copper wires typically have a higher current carrying capacity compared to aluminum wires.

• The current rating of a wire is usually specified by its manufacturer.

• The current carrying capacity can be affected by factors such as wire length and ambient temperature.

• For example, a 1mm2 copper wire with PVC insulatio...read more

JMeter is a tool used for performance testing and CRUD operations.

• Install and open JMeter

• Create a Test Plan

• Add Thread Group and configure the number of users

• Add HTTP Request Sampler for CRUD operations

• Configure the HTTP Request Sampler with the appropriate method (GET, POST, PUT, DELETE)

• Add Listeners to view and analyze the test results

• Run the test and analyze the performance metrics

I have extensive experience in machine maintenance and troubleshooting, including working on various types of equipment.

• Performed regular maintenance checks on machines to ensure optimal performance

• Identified and resolved mechanical issues to minimize downtime

• Utilized diagnostic tools and equipment to troubleshoot problems

• Collaborated with team members to develop preventive maintenance plans

• Trained new employees on machine operation and maintenance procedures

PLC stands for Programmable Logic Controller. Industrial automation involves using PLCs to control machinery and processes in manufacturing.

• PLCs are specialized computers used to control industrial processes and machinery.

• They are programmed using ladder logic or other programming languages to automate tasks.

• PLCs can be used in various industries such as manufacturing, automotive, food processing, and more.

• Industrial automation using PLCs can improve efficiency, reduce human ...read more

Resistivity is a measure of a material's ability to resist the flow of electric current.

• Resistivity is the inverse of conductivity.

• It is a property of a material that determines how strongly it resists the flow of electric current.

• Resistivity is measured in ohm-meters (Ω·m).

• Materials with high resistivity, such as rubber or glass, are insulators.

• Materials with low resistivity, such as copper or silver, are conductors.

Conveyor start stop and cascade logic involves programming the sequence of starting and stopping multiple conveyors in a specific order.

• Use PLC programming to control the start and stop sequence of conveyors

• Implement interlocking logic to ensure safe operation of conveyors

• Utilize sensors to detect the presence of objects on the conveyor for automatic start/stop

• Create a cascade logic to ensure smooth transition between conveyors

• Test the program thoroughly to ensure proper func...read more

Types of gear, oil, belts, bearing, pressure, etc. used in assembly production engineering.

• Types of gears: spur gear, helical gear, bevel gear, worm gear, etc.

• Types of oils: hydraulic oil, gear oil, compressor oil, etc.

• Types of belts: V-belt, timing belt, flat belt, etc.

• Types of bearings: ball bearing, roller bearing, thrust bearing, etc.

• Types of pressure: air pressure, hydraulic pressure, pneumatic pressure, etc.

KPIs are key performance indicators used to measure the success of a support technician's work. Efficiency is crucial for meeting KPIs and ensuring timely resolution of issues.

• KPIs should be specific, measurable, achievable, relevant, and time-bound (SMART)

• Efficiency can be improved through proper time management, prioritization of tasks, and effective communication with team members and customers

• Examples of KPIs for support technicians include average response time, first ca...read more

Daily work practices involve following standard operating procedures, prioritizing tasks, communicating effectively, and providing excellent customer service.

• Follow standard operating procedures to ensure consistency and efficiency in resolving technical issues

• Prioritize tasks based on urgency and impact on customers

• Communicate effectively with team members and customers to provide updates and gather necessary information

• Provide excellent customer service by being patient, em...read more