Eynetech Services Helpdesk Support Analyst Interview Questions and Answers

Medium level questions

To improve communication skills

Q1. As a experience what you have done in your previous company tell me about your roles and responsibilities
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Q1. Why you want to work with us
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Q2. Tell us about yohr hobbies
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Q3. What is your greatest strength and weakness
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Q4. Tell me about yourself
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Q1. They asked questions about Active Directort, types of VPN, what is a virtual machine etc
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Current topic

Q1. What is networking? Role of IT helpdesk?
Ans. 
Networking is the process of connecting devices to share resources and information. IT helpdesk plays a crucial role in maintaining network infrastructure.
• Networking involves connecting devices to share data and resources

• IT helpdesk ensures smooth functioning of network infrastructure

• Helpdesk troubleshoots network issues and resolves them

• Helpdesk ensures network security and monitors network performance

• Helpdesk assists...read more
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Q1. SWOT analysis and management skills
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Q2. Why do you want to join?
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Q1. Share details of your previous job.
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Q2. Why should we hire you?
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Q3. Why are you looking for a change?
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Q4. What are your salary expectations?
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Q5. What are your strengths and weaknesses?
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Q6. Tell me about yourself.
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A straightforward technical multiple choice aptitude test ranging from beginner to advanced knowledge. Once You achieve a satisfactory score relative to your sought position, You should be offered a job.

Q1. Give us a time when you were challenged and how did You respond ?
Ans. I relayed an incident regarding VP executive in which I handled the matter accordingly; a bit of thinking outside the box.
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