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EXL Service Quality Analyst Interview Questions and Answers

Updated 16 Jul 2024

EXL Service Quality Analyst Interview Experiences

2 interviews found

Quality Analyst Interview Questions & Answers

user image Puneet Arora

posted on 16 Jul 2024

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
4-6 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed before Jul 2023. There were 3 interview rounds.

Round 1 - HR 

(1 Question)

  • Q1. HR checked if my profile is suitable for current role or not
Round 2 - One-on-one 

(1 Question)

  • Q1. Manager's expectations
Round 3 - Aptitude Test 

Maths,. reasoning and English

Interview Preparation Tips

Interview preparation tips for other job seekers - Be positive and confident while giving answers

I applied via Recruitment Consulltant and was interviewed in Jun 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 

Knowledge test communication skills flexibility stability

Round 3 - Operation Round 

(1 Question)

  • Q1. Self introduction, experience journey, qualities an analyst should have.

Interview Preparation Tips

Topics to prepare for EXL Service Quality Analyst interview:
  • Communication Skills
Interview preparation tips for other job seekers - EXL is a huge platform having multiple LOB. This company treats employees equally, gives opportunity for growth. Management is sorted it's a great family to work with.

Quality Analyst Interview Questions Asked at Other Companies

Q1. How you will maintain the balance between operations and quality ... read more
Q2. 1. What will you if production bug is reported by management that ... read more
Q3. What is difference between Quality Assurance and Quality control?
Q4. How can you make an xpath if there are 5 children nodes and all a ... read more
asked in Marble Box
Q5. As a QA what value you want to add if you get selected?

Interview questions from similar companies

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed before Dec 2021. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Group Discussion 

The planning if the project and how to take over the project

Round 3 - Aptitude Test 

We should maintain the aptitude to with our project and with with

Interview Preparation Tips

Interview preparation tips for other job seekers - I would like to wrok in the this company and to entire world

Interview Questionnaire 

1 Question

  • Q1. Questions related to COBOL,JCL,VSAM,DB2,CICS,Vision plus

I applied via Approached by Company and was interviewed before Oct 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. Experience in related field of work
  • Q2. Domain experience in years
  • Ans. 

    I have X years of domain experience.

    • I have worked in this domain for X years.

    • During my time in this domain, I have gained expertise in various areas such as...

    • I have worked on projects related to...

    • I have experience working with clients in this domain.

    • I keep myself updated with the latest trends and developments in this domain.

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident before you attend interview with hiring manager. Explain in detailed about your roles and responsibilities.. Make sure your explanation should attract to hiring manager.

Interview Questionnaire 

1 Question

  • Q1. Tell me about yourself

Interview Preparation Tips

Interview preparation tips for other job seekers - just basic questions from my cv

I applied via Naukri.com and was interviewed before Sep 2020. There were 5 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Questions were related to MS Exchange and O365.

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and Technically sound.

I applied via Referral and was interviewed in Sep 2020. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. Memory management questions (ARC), swift programming questions, basic program logic, git commands, security parameters in app

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare well for Your language and basic should be very clear.

I applied via Recruitment Consultant and was interviewed in Oct 2020. There were 6 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Online assessment, Tenchnical , Manager , HR

Interview Preparation Tips

Interview preparation tips for other job seekers - Interview process was good. HR was responsive. I think these days process has to be smooth to make the candidate comfortable first of all, rest they will conquer.

I applied via Company Website and was interviewed in Dec 2020. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Solid Principal, error handling techniques, oops and basics of c#

Interview Preparation Tips

Interview preparation tips for other job seekers - All the best

EXL Service Interview FAQs

How many rounds are there in EXL Service Quality Analyst interview?
EXL Service interview process usually has 3 rounds. The most common rounds in the EXL Service interview process are Aptitude Test, Resume Shortlist and HR.
How to prepare for EXL Service Quality Analyst interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at EXL Service. The most common topics and skills that interviewers at EXL Service expect are Quality Analysis, API Testing, Claim Adjudication, Claims and Manual Testing.

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EXL Service Quality Analyst Interview Process

based on 1 interview

Interview experience

5
  
Excellent
View more
EXL Service Quality Analyst Salary
based on 185 salaries
₹1.8 L/yr - ₹8.2 L/yr
At par with the average Quality Analyst Salary in India
View more details

EXL Service Quality Analyst Reviews and Ratings

based on 53 reviews

3.4/5

Rating in categories

3.1

Skill development

3.4

Work-life balance

2.7

Salary

3.9

Job security

3.4

Company culture

2.5

Promotions

3.1

Work satisfaction

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