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EXL Service Operations Associate Interview Questions and Answers

Updated 29 Apr 2024

EXL Service Operations Associate Interview Experiences

3 interviews found

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed before Apr 2023. There were 3 interview rounds.

Round 1 - HR 

(1 Question)

  • Q1. Tell me about yourself and tell me your daily routine
Round 2 - Aptitude Test 

Quantative reasoning question for 30 minutes

Round 3 - Behavioral 

(1 Question)

  • Q1. Finalizing the salary and documentation

Operations Associate Interview Questions & Answers

user image Chinmaya Helchel

posted on 25 May 2022

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. General question, like tell me about yourself
Round 3 - HR 

(1 Question)

  • Q1. Intro and what do you know about the company

Interview Preparation Tips

Interview preparation tips for other job seekers - Hello everyone, I would like to give a simple and important advice for all of you.
Just be confident and while answering look into the interviewer's eyes because they observe how confident you are .
Be well prepared about your specific field and also go through that company's site to know about the company.
That's all ..remember be confident even if you answer some of the questions incorrect, that's not an issue. JUST BE CONFIDENT
All the Best to everyone reading this 👍

I applied via Referral and was interviewed before May 2021. There was 1 interview round.

Round 1 - One-on-one 

(1 Question)

  • Q1. What is your Past experience

Interview Preparation Tips

Interview preparation tips for other job seekers - Laid back process , no skill needed

Interview questions from similar companies

Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(1 Question)

  • Q1. Motivation behind the role
  • Ans. 

    I am motivated to apply for this role because of my passion for optimizing processes and improving efficiency.

    • Passion for streamlining operations

    • Desire to improve efficiency

    • Interest in problem-solving

    • Previous experience in operations management

  • Answered by AI
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I was interviewed in Feb 2024.

Round 1 - One-on-one 

(1 Question)

  • Q1. I was asked about RCM US Healthcare business and people management questions. Interview panel were very good and knowledgeable.

Interview Preparation Tips

Interview preparation tips for other job seekers - Please prepare yourself well before Interview.
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Jan 2024. There were 2 interview rounds.

Round 1 - Group Discussion 

Regarding senerios in Ops

Round 2 - Technical 

(1 Question)

  • Q1. Questions regarding to Medical coding
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed before Apr 2023. There were 2 interview rounds.

Round 1 - Aptitude Test 

Describe your process

Round 2 - Technical 

(1 Question)

  • Q1. How save file in excel
  • Ans. 

    To save a file in Excel, click on the 'File' tab, select 'Save As', choose the location and format, and click 'Save'.

    • Click on the 'File' tab in the top left corner of the Excel window.

    • Select 'Save As' from the dropdown menu.

    • Choose the location where you want to save the file.

    • Select the desired format for the file (e.g. Excel Workbook, PDF, CSV).

    • Click 'Save' to save the file in the selected location and format.

  • Answered by AI

Skills evaluated in this interview

Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 

Typing test and group discussion and face to face and manager round

Round 3 - One-on-one 

(2 Questions)

  • Q1. Tell about ur self
  • Q2. And family background

Interview Preparation Tips

Interview preparation tips for other job seekers - Learn to speak English fluently and improve your typing skills
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. About last jobs sucess and downfalls
  • Q2. Give examples of anything to speak about
  • Ans. 

    Examples of my experience as an Operations Manager

    • Successfully implemented a new inventory management system resulting in a 20% reduction in waste

    • Led a team of 15 employees to achieve a 98% customer satisfaction rating

    • Developed and executed a cost-saving plan that reduced expenses by 15% in the first year

    • Implemented a safety training program that reduced workplace accidents by 30%

    • Managed a project to expand production

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and speak practically.
Keep business in mind on every answer you give.
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Sep 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - Aptitude Test 

There will be excel, coding, English and logic test

Round 3 - One-on-one 

(1 Question)

  • Q1. About yourself, experience, education background, passion

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare For logical and Excel test, formulas, vba, research methodology questions

EXL Service Interview FAQs

How many rounds are there in EXL Service Operations Associate interview?
EXL Service interview process usually has 2-3 rounds. The most common rounds in the EXL Service interview process are HR, One-on-one Round and Resume Shortlist.

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People are getting interviews through

based on 2 EXL Service interviews
Referral
50%
50% candidates got the interview through other sources.
Moderate Confidence
?
Moderate Confidence means the data is based on a sufficient number of responses received from the candidates
EXL Service Operations Associate Salary
based on 64 salaries
₹1.7 L/yr - ₹4 L/yr
25% less than the average Operations Associate Salary in India
View more details

EXL Service Operations Associate Reviews and Ratings

based on 15 reviews

3.9/5

Rating in categories

3.9

Skill development

4.2

Work-Life balance

3.8

Salary & Benefits

4.7

Job Security

4.4

Company culture

3.4

Promotions/Appraisal

3.8

Work Satisfaction

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