EXL Service Operations Associate Interview Questions and Answers

Q1. Motivation behind the role
Ans. 
I am motivated to apply for this role because of my passion for optimizing processes and improving efficiency.
• Passion for streamlining operations

• Desire to improve efficiency

• Interest in problem-solving

• Previous experience in operations management
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Q1. Reconcile payment posting batch
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Q2. Different types of patients payment postings
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Regarding senerios in Ops

Q1. Questions regarding to Medical coding
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Typing test and group discussion and face to face and manager round

Q1. Tell about ur self
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Q2. And family background
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Q1. About last jobs sucess and downfalls
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Q2. Give examples of anything to speak about
Ans. 
Examples of my experience as an Operations Manager
• Successfully implemented a new inventory management system resulting in a 20% reduction in waste

• Led a team of 15 employees to achieve a 98% customer satisfaction rating

• Developed and executed a cost-saving plan that reduced expenses by 15% in the first year

• Implemented a safety training program that reduced workplace accidents by 30%

• Managed a project to expand production
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There will be excel, coding, English and logic test

Q1. About yourself, experience, education background, passion
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