Exl India Senior Business Analyst Interview Questions and Answers

Maintain professionalism and try to understand the root cause of the disrespect.

• Stay calm and composed

• Do not react impulsively

• Try to understand the reason behind the disrespect

• Maintain professionalism and do not engage in disrespectful behavior

• If necessary, escalate the issue to a higher authority

Managing clients involves effective communication, understanding their needs, and building strong relationships.

• Regular communication to understand their needs and expectations

• Providing timely updates and progress reports

• Building trust and rapport through active listening and empathy

• Managing expectations and addressing any concerns or issues promptly

• Ensuring client satisfaction through quality deliverables and excellen...read more