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ESAF Small Finance Bank Interview Questions and Answers

Updated 26 Jun 2025
Popular Designations

55 Interview questions

A Branch Head was asked 1w ago
Q. What is a money mule?
Ans. 

A money mule is an individual who transfers illegally obtained money on behalf of others, often unknowingly aiding in fraud.

  • Money mules are often recruited through job ads promising easy money.

  • They may be unaware that they are facilitating criminal activities.

  • Examples include receiving funds in their bank account and transferring them elsewhere.

  • Criminals use money mules to obscure the origin of stolen funds.

View all Branch Head interview questions
A Branch Head was asked 1w ago
Q. What is STR?
Ans. 

STR stands for Short Tandem Repeat, a type of DNA sequence used in genetic profiling.

  • STRs are repeating sequences of 2-6 base pairs in DNA.

  • They are highly variable among individuals, making them useful for forensic analysis.

  • STR analysis is commonly used in paternity testing and criminal investigations.

  • For example, the FBI uses a standard set of 13 STR markers for DNA profiling.

View all Branch Head interview questions
A Branch Head was asked 1w ago
Q. What is the Branch Book Size?
Ans. 

Branch Book Size refers to the total financial assets managed by a bank branch.

  • It includes deposits, loans, and investments held by the branch.

  • For example, if a branch has $10 million in deposits and $5 million in loans, its book size is $15 million.

  • Branch Book Size is crucial for assessing the branch's performance and growth potential.

  • Larger book sizes often indicate a more established branch with a solid custome...

View all Branch Head interview questions
A Customer Service Executive was asked 1mo ago
Q. What is banking rules
Ans. 

Banking rules are regulations and guidelines that govern financial institutions' operations and customer interactions.

  • Regulatory Compliance: Banks must adhere to laws like the Dodd-Frank Act to ensure transparency and protect consumers.

  • Know Your Customer (KYC): Banks are required to verify the identity of their clients to prevent fraud and money laundering.

  • Fair Lending Practices: Institutions must follow the Equal...

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A Brach Operation Manager was asked 1mo ago
Q. What is the Demand Draft limit?
Ans. 

DD limit refers to the maximum amount of demand draft that can be issued by a bank to a customer.

  • DD limit varies by bank and customer profile, often based on account type and relationship.

  • For example, a retail customer might have a DD limit of $5,000, while a corporate client could have a limit of $50,000.

  • Banks may require additional documentation for higher DD limits, especially for large transactions.

  • The DD limi...

View all Brach Operation Manager interview questions
A Senior Officer was asked 2mo ago
Q. When is a bank licensed by the Reserve Bank of India (RBI)?
Ans. 

A bank is licensed by the RBI after meeting specific regulatory requirements and undergoing a thorough evaluation process.

  • A bank must submit an application to the RBI for a banking license.

  • The bank must meet minimum capital requirements as specified by the RBI.

  • The RBI evaluates the bank's business plan, management, and financial health.

  • Examples of banks licensed by the RBI include State Bank of India and HDFC Bank...

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A Senior Officer was asked 2mo ago
Q. What is the founding date, time, and the name of the chairman of the bank?
Ans. 

The founding date, time, and chairman of the bank are crucial for understanding its history and leadership.

  • Founding Date: Knowing the exact date helps in understanding the bank's history and milestones.

  • Founding Time: The specific time can be significant for historical context, such as the time of day when the bank was established.

  • Chairman Name: The chairman's name is important as it reflects the leadership and vis...

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Are these interview questions helpful?
A Senior Officer was asked 4mo ago
Q. This is a very tough market for people in your role. How do you plan to sustain in this environment?
Ans. 

Yes, I sustain by constantly adapting to market changes, staying updated on industry trends, and building strong relationships with clients.

  • Adapting to market changes by diversifying services or products

  • Staying updated on industry trends through continuous learning and networking

  • Building strong relationships with clients to retain business and attract new opportunities

View all Senior Officer interview questions
A Brach Operation Manager was asked 6mo ago
Q. Why do you want to join this company?
Ans. 

I am drawn to this role to leverage my skills in operations management and contribute to the growth of the branch.

  • I have a strong background in operations management, having successfully streamlined processes in my previous role, which increased efficiency by 20%.

  • I am passionate about team leadership and fostering a collaborative environment, as demonstrated by my experience in mentoring junior staff.

  • I am excited ...

View all Brach Operation Manager interview questions
A Brach Operation Manager was asked 6mo ago
Q. Describe yourself
Ans. 

Dynamic and results-driven operations manager with a passion for optimizing processes and leading teams to achieve excellence.

  • Strong leadership skills: Successfully led a team of 20 in a previous role, improving productivity by 30%.

  • Process optimization: Implemented a new inventory management system that reduced costs by 15%.

  • Excellent communication: Fostered collaboration between departments, resulting in a 25% inc...

View all Brach Operation Manager interview questions

ESAF Small Finance Bank Interview Experiences

131 interviews found

Associate Interview Questions & Answers

user image Anonymous

posted on 26 Jan 2022

I applied via Walk-in and was interviewed before Jan 2021. There were 4 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. Balance Sheet, Profit and Loss Account
  • Ans. Balance Sheet and Profit and Loss account are two tools for knowing the financial state of the company during a particular time period.
  • Answered by Visruth Kshemanand
  • Q2. Current Products
  • Ans. Solar water heater, Solar cooker, Natural water purifier.
  • Answered by Visruth Kshemanand

Interview Preparation Tips

Interview preparation tips for other job seekers - Know about the history and founder of the company. Also know about the basic accounting terms, the laters products, the current market position.
Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I appeared for an interview in May 2025, where I was asked the following questions.

  • Q1. You want to include a visual representation of interview questions, likely in a document, presentation, or website. Here's how to do that:
  • Ans. 

    Data visualization is the analysis and presentation of information in graphic or visual formats. Data visualization positions enable the communication of complex data in a variety of fields. If you're planning to enter this field, it's important to prepare thoroughly for your future interviews. In this article, we list 38 common data visualization interview questions and provide some sample answers to prepare you for a...

  • Answered Anonymously
  • Q2. Using Icons: Icon Libraries: Many free icon libraries are available online. Some popular options include: The Noun Project: Offers a wide range of free and paid icons. Iconfinder: Another large library wit...
  • Ans. 

    Many free icon libraries are available online for developers and designers to use in their projects. Some popular options include Lucide, Boxicons, Material Icons (MUI), and React Icons. These libraries offer various styles, sizes, and themes, making it easy to integrate icons into websites and applications.

  • Answered Anonymously
  • Q3. A question mark within a speech bubble. Two people conversing, with a question mark. A person holding a microphone or notebook, with a question mark. A simple question mark icon.
  • Ans. 

    The image described is likely a visual representation of a question being asked or a request for clarification in a conversation. It combines the image of a speech bubble, signifying spoken communication, with a question mark, which is a punctuation mark that indicates a query or a question.

  • Answered Anonymously
  • Q4. Walk me through your resume"
  • Ans. 

    Experienced customer service manager with a strong background in team leadership and process improvement.

    • Started my career as a customer service representative, where I developed strong communication skills.

    • Promoted to team lead within a year, successfully managing a team of 10 and improving customer satisfaction scores by 15%.

    • Transitioned to a customer service manager role, overseeing operations for a department of 50...

  • Answered by AI
  • Q5. What are your strengths and weaknesses?":
  • Ans. 

    I excel in communication and problem-solving but can be overly detail-oriented at times.

    • Strength: Excellent communication skills - I effectively convey information to customers and team members.

    • Strength: Strong problem-solving abilities - I once resolved a complex customer issue that had been escalated multiple times.

    • Weakness: Overly detail-oriented - I sometimes spend too much time perfecting minor details, which can ...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - For successful job searching, prioritize networking and online presence. Tailor your resume and cover letter for each job. Practice interview skills and stay positive. Research companies and understand their culture. Here's a more detailed look at advice for job seekers:
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(5 Questions)

  • Q1. How many experience
  • Ans. 

    I have over 10 years of experience in branch management, leading teams and driving operational success in various financial institutions.

    • Managed a team of 15 employees, improving customer satisfaction scores by 20% over two years.

    • Implemented new training programs that reduced onboarding time for new hires by 30%.

    • Increased branch revenue by 25% through strategic marketing initiatives and community engagement.

    • Successfull...

  • Answered by AI
  • Q2. And BM responsibility
  • Q3. Why join ESAF small finance bank
  • Q4. Why left last organisation
  • Q5. Tell me about your self

Interview Preparation Tips

Interview preparation tips for other job seekers - Good organization and culture office time
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
  • Q1. What are the various leverage ratios and their significance in financial analysis?
  • Ans. 

    Leverage ratios assess a company's debt levels relative to its equity and assets, indicating financial risk and stability.

    • Debt-to-Equity Ratio: Measures total debt relative to shareholders' equity. A ratio above 1 indicates more debt than equity.

    • Debt Ratio: Total debt divided by total assets. A higher ratio suggests higher financial risk, e.g., 0.6 means 60% of assets are financed by debt.

    • Equity Ratio: Shareholders' eq...

  • Answered by AI
  • Q2. Different types of fixed and variable cost.
  • Ans. 

    Fixed costs remain constant regardless of production, while variable costs fluctuate with output levels.

    • Fixed Costs: Expenses that do not change with production volume, e.g., rent, salaries.

    • Variable Costs: Expenses that vary directly with production volume, e.g., raw materials, direct labor.

    • Examples of Fixed Costs: Insurance premiums, property taxes, and equipment depreciation.

    • Examples of Variable Costs: Utilities base...

  • Answered by AI
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
6-8 weeks
Result
Selected Selected

I appeared for an interview in Aug 2024.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Ask about your previous organisation and detailed in discription about your previous role and also discussed about your current CTC.
  • Q2. Brief idea about team handling and set up branch premises
  • Ans. 

    Team handling involves managing and leading a group of individuals towards a common goal. Setting up branch premises includes designing the layout, ensuring functionality, and creating a welcoming environment.

    • Team handling involves assigning tasks, providing guidance, and fostering a positive work culture.

    • Setting up branch premises includes coordinating with vendors, ensuring compliance with regulations, and optimizing...

  • Answered by AI
Round 2 - HR 

(1 Question)

  • Q1. Ask about previous bank policy
Round 3 - Generate offer letter 

(1 Question)

  • Q1. Ask about team structure and size
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Not Selected

I appeared for an interview in Apr 2025, where I was asked the following questions.

  • Q1. Walking interview
  • Q2. Face to face
  • Q3. My performance and like impression
  • Q4. Product knowledge
  • Q5. Customer service response

Interview Preparation Tips

Interview preparation tips for other job seekers - Past perfect response
Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I appeared for an interview in Apr 2025, where I was asked the following questions.

  • Q1. Can you tell me about yourself?
  • Q2. Did you have responsibility for managing cash operations in your most recent company?
  • Ans. 

    Yes, I managed cash operations, ensuring accuracy and compliance in transactions and reporting.

    • Oversaw daily cash handling, ensuring all transactions were accurately recorded.

    • Implemented cash management procedures that reduced discrepancies by 20%.

    • Trained staff on cash handling best practices to enhance security and efficiency.

    • Conducted regular audits to ensure compliance with company policies and regulations.

  • Answered by AI
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Campus Placement and was interviewed in Oct 2024. There were 3 interview rounds.

Round 1 - Aptitude Test 

It is common only easy to crack

Round 2 - Group Discussion 

Finance and banking topic will given

Round 3 - One-on-one 

(2 Questions)

  • Q1. Introduce yourself
  • Ans. 

    I am a motivated and dedicated individual with a background in business administration and a passion for leadership development.

    • Graduated with a degree in Business Administration

    • Completed leadership development program at previous job

    • Motivated and dedicated individual

  • Answered by AI
  • Q2. Subject knowledge

Interview Preparation Tips

Interview preparation tips for other job seekers - Its good to work
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
4-6 weeks
Result
Selected Selected

I applied via Campus Placement and was interviewed in Feb 2024. There were 5 interview rounds.

Round 1 - Group Discussion 

They gave a random topic and asked us to do a discussion on it. For my group it was about social media and teenagers.

Round 2 - Aptitude Test 

This was mostly a lot of GK questions and there was English too

Round 3 - One-on-one 

(4 Questions)

  • Q1. This was a robotic interview where they asked me to introduce myself
  • Q2. There were other questions like what I knew about the bank
  • Q3. What my strengths and weakness were
  • Ans. 

    I possess strong communication skills and adaptability, but I sometimes struggle with time management under pressure.

    • Strength: Excellent communication skills - I can effectively convey ideas and build rapport with clients.

    • Strength: Adaptability - I thrive in dynamic environments and can quickly adjust to changing circumstances.

    • Weakness: Time management - I occasionally find it challenging to prioritize tasks when under...

  • Answered by AI
  • Q4. If I'm willing to relocate for the bank and if I like field work
Round 4 - HR 

(5 Questions)

  • Q1. Again self introduction
  • Q2. If I'm willing to relocate
  • Q3. How I wud approach a client
  • Ans. 

    I would approach a client by first researching their industry and needs, then reaching out with a personalized message to schedule a meeting.

    • Research the client's industry and needs before reaching out

    • Craft a personalized message highlighting how your product/service can benefit them

    • Schedule a meeting to discuss further details and address any questions or concerns

  • Answered by AI
  • Q4. How I wud reach the smaller crowd
  • Q5. Why exactly I'm choosing sales
  • Ans. 

    I choose sales for its dynamic nature, the opportunity to connect with people, and the satisfaction of achieving targets.

    • Sales allows me to engage with diverse clients, enhancing my communication skills.

    • I thrive in competitive environments, and sales provides measurable success through targets.

    • Building relationships is key in sales; I enjoy fostering long-term connections with clients.

    • Sales roles often require problem-...

  • Answered by AI
Round 5 - HR 

(5 Questions)

  • Q1. This was an online hr round
  • Q2. I was asked about the interest rates of the bank
  • Q3. How their interest rates were asking compared to other companies
  • Q4. What all do I look for in a bank to start an account
  • Ans. 

    Look for a bank with convenient locations, competitive interest rates, low fees, and good customer service.

    • Convenient locations for easy access

    • Competitive interest rates for maximizing savings

    • Low fees to minimize costs

    • Good customer service for assistance when needed

  • Answered by AI
  • Q5. How do I get clients to join this bank

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident in what you say and try not to lie in resume about your skills and hobbies.
Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I appeared for an interview in Mar 2025, where I was asked the following questions.

  • Q1. Introduction Finance work
  • Q2. Sale work Collection
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
4-6 weeks
Result
Not Selected

I applied via Campus Placement and was interviewed in Jul 2024. There were 3 interview rounds.

Round 1 - Group Discussion 

Online GD , topics will be shared in the meeting

Round 2 - Aptitude Test 

Aptitude,gk,english questions, time limit is 60min

Round 3 - Technical 

(1 Question)

  • Q1. What is neft and rtgs do you have any other offers from other company why this job role
  • Ans. 

    NEFT (National Electronic Funds Transfer) and RTGS (Real Time Gross Settlement) are electronic payment systems used for transferring funds between banks in India.

    • NEFT is used for transferring funds up to a certain limit, typically with a delay of a few hours to one working day.

    • RTGS is used for transferring large amounts of funds with immediate settlement, typically used for high-value transactions.

    • NEFT operates in hour...

  • Answered by AI

Top trending discussions

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Interview Tips & Stories
1w
toobluntforu
·
works at
Cvent
Can speak English, can’t deliver in interviews
I feel like I can't speak fluently during interviews. I do know english well and use it daily to communicate, but the moment I'm in an interview, I just get stuck. since it's not my first language, I struggle to express what I actually feel. I know the answer in my head, but I just can’t deliver it properly at that moment. Please guide me
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ESAF Small Finance Bank Interview FAQs

How many rounds are there in ESAF Small Finance Bank interview?
ESAF Small Finance Bank interview process usually has 2-3 rounds. The most common rounds in the ESAF Small Finance Bank interview process are HR, One-on-one Round and Resume Shortlist.
How to prepare for ESAF Small Finance Bank interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at ESAF Small Finance Bank. The most common topics and skills that interviewers at ESAF Small Finance Bank expect are Sales, Banking, Customer Acquisition, Gold Loan and Branch Banking.
What are the top questions asked in ESAF Small Finance Bank interview?

Some of the top questions asked at the ESAF Small Finance Bank interview -

  1. How can you are calculate income if customer not filing the income tax return i...read more
  2. Which one is eligible for housing and mortgage loan and other l...read more
  3. What is Small Finance Ba...read more
What are the most common questions asked in ESAF Small Finance Bank HR round?

The most common HR questions asked in ESAF Small Finance Bank interview are -

  1. Why are you looking for a chan...read more
  2. What are your salary expectatio...read more
  3. Where do you see yourself in 5 yea...read more
How long is the ESAF Small Finance Bank interview process?

The duration of ESAF Small Finance Bank interview process can vary, but typically it takes about less than 2 weeks to complete.

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Overall Interview Experience Rating

4.1/5

based on 198 interview experiences

Difficulty level

Easy 39%
Moderate 55%
Hard 5%

Duration

Less than 2 weeks 62%
2-4 weeks 20%
4-6 weeks 4%
6-8 weeks 3%
More than 8 weeks 12%
View more

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ESAF Small Finance Bank Reviews and Ratings

based on 2.3k reviews

3.7/5

Rating in categories

3.6

Skill development

3.6

Work-life balance

3.5

Salary

3.6

Job security

3.5

Company culture

3.3

Promotions

3.4

Work satisfaction

Explore 2.3k Reviews and Ratings
Head Micro Assets

Thrissur

15-18 Yrs

Not Disclosed

Branch Head

Thrissur

6-9 Yrs

Not Disclosed

Branch Head/Branch Operations Manager

Thrissur

6-11 Yrs

Not Disclosed

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