ESAF Small Finance Bank Relationship Officer Interview Questions and Answers for Experienced

NEFT and RTGS are electronic funds transfer systems used in banking.

• NEFT stands for National Electronic Funds Transfer and RTGS stands for Real Time Gross Settlement.

• NEFT is used for transferring funds up to a certain limit, typically with a time delay, while RTGS allows for immediate and real-time transfer of large amounts.

• NEFT operates in hourly batches, while RTGS operates continuously throughout the working hours o...read more

I source saving accounts, current accounts, and FDs through various channels such as referrals, online marketing, and networking.

• I leverage my personal and professional network to generate leads for potential customers

• I use online marketing strategies such as social media and email campaigns to reach a wider audience

• I offer referral incentives to current customers to encourage them to refer their friends and family

• I co...read more

To manage the target in the first week of the month without knowing it, effective planning and communication are key.

• Analyze past performance and trends to set a realistic target

• Communicate with team members to understand their capabilities and workload

• Break down the target into smaller, achievable goals

• Implement strategies to motivate and incentivize the team

• Regularly monitor progress and provide feedback

• Adjust plans