ESAF Small Finance Bank Relationship Officer Interview Questions and Answers

Computer based Test,Quite Easy

Q1. Written Test Questions Vary time to time
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Q1. They make candidates comfortable
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Q1. Bank for agriculture and small scale industries?
Ans. 
NABARD is a bank for agriculture and small scale industries.
• NABARD stands for National Bank for Agriculture and Rural Development.

• It was established in 1982.

• It provides financial and technical assistance to farmers, rural development agencies, and small scale industries.

• It also promotes sustainable agriculture and rural development.

• Examples of its schemes include Dairy Entrepreneurship Development Scheme, Micro Irrigat
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Q2. As i was punjabi , they asked me about Punjab CM and recent news about Punjab?
Ans. Bhagwant man is CM of punjab and he was hospitalized for some kind of stomach infection , he is also got married second time.
Answered by ਹਰਪਾਲ ਸਿੱਘ
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Q3. Family Background? and how will you manage if we post you somewhere far from home?
Ans. Be ready to relocate yourself all over india , i told them that i am ready to relocate myself anywhere in India and also as i live in a joined family so there will not be any problem if i stay alone there.
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Q4. Types of Banks? and Private banks established after 1991?
Ans. There are different kinds of banks , Broadly there comes private sector bank and government sector banks . government banks are further classified as shedule and non shedule banks examples PNB, BOB are major government sector banks ICICI , HDFC, AXIS are major private sector banks Paytm payment bank and airtel payment bank are payment banks which are established recently Then comes various states co-operative banks...read more
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Q5. If you customer is unhappy with some sort of your behaviour and wants to Join SBI how will you convience him/her?
Ans. 
I would apologize for any behavior that caused dissatisfaction and highlight the benefits of banking with SBI.
• Listen to the customer's concerns and acknowledge their feelings

• Apologize for any behavior that caused dissatisfaction

• Explain how SBI can meet their banking needs and offer better services

• Provide examples of satisfied customers who switched to SBI

• Assure the customer of excellent customer service and support

• Offe...read more
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Easy 2 hr paper with Maths, reasoning, english, gk, ga

The interview process is smooth and language barrier for some nin tamilian people who want to work with city union Bank

Q1. Introduction qualification general knowledge General banking
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The aptitude test had basic to moderate-level questions about general banking, logical reasoning, and quantitative aptitude. it was easy to crack must you have to learn about basic banking terms

Q1. There was a two-panel member. it was easy to crack being confident and frank. they were asked for introduction, family background, graduation course which you have studied graduation
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Q2. What banking is, how a bank earns a profit, banking services & the meaning of your name
Ans. 
Banking is the business of accepting deposits and lending money. Banks earn profit through interest on loans and fees for services.
• Banks accept deposits from customers and use that money to make loans to other customers

• Interest on loans is the primary source of revenue for banks

• Banks also earn fees for services such as account maintenance, ATM usage, and wire transfers

• The name of the Relationship Manager is not relevan
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General question and bank related questions

The second round is psychometric test

Q1. Tell me about your self
Ans. 
I am a dedicated and experienced Relationship Manager with a strong background in client relations and financial services.
• Over 5 years of experience in relationship management

• Proven track record of building and maintaining client relationships

• Skilled in financial analysis and investment strategies

• Excellent communication and negotiation skills

• Proficient in CRM software and Microsoft Office Suite
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Q2. Job responsibility
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Q3. How many branches and atms are there in cub
Ans. 
There are X branches and Y ATMs in CUB.
• CUB has X branches located across various cities.

• There are Y ATMs spread out in different locations for customer convenience.
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Q4. Reserve bank headquarters
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Q1. Tell me about yourself
Ans. 
Experienced Relationship Manager with a background in finance and a passion for helping clients achieve their financial goals.
• Over 5 years of experience in the finance industry

• Strong communication and interpersonal skills

• Proven track record of building and maintaining client relationships

• Expertise in financial planning and investment strategies
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Q2. Banking product
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Q1. Previous Experience
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Q2. Credit Monitoring Analysis
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