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ESAF Small Finance Bank

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ESAF Small Finance Bank Relationship Officer Interview Questions and Answers

Updated 22 Oct 2022

ESAF Small Finance Bank Relationship Officer Interview Experiences

1 interview found

I applied via Online and was interviewed before Oct 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Writern test 

(2 Questions)

  • Q1. What was the benefit to take you to this company
  • Q2. Questions related to family

Interview Preparation Tips

Interview preparation tips for other job seekers - Dont join this company it was waste your time and futer

Interview questions from similar companies

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Nov 2024. There were 2 interview rounds.

Round 1 - Case Study 

Department base
Other wise customer service

Round 2 - One-on-one 

(5 Questions)

  • Q1. How to Client approch
  • Ans. 

    Approaching clients involves building rapport, understanding their needs, and offering solutions.

    • Start by introducing yourself and building rapport

    • Ask open-ended questions to understand their needs and preferences

    • Offer solutions that align with their goals and provide value

    • Follow up regularly to maintain the relationship and address any concerns

    • Be proactive in addressing any issues or concerns they may have

  • Answered by AI
  • Q2. Critical times management
  • Q3. Customer management
  • Q4. Sales and service
  • Q5. Service and sales
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Apr 2024. There was 1 interview round.

Round 1 - Technical 

(2 Questions)

  • Q1. About the bank and RBI policy
  • Q2. How much do you have experience in banking ?

Interview Preparation Tips

Interview preparation tips for other job seekers - NA
Interview experience
1
Bad
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(2 Questions)

  • Q1. Self introduction
  • Q2. Meeting for trichy
Round 2 - HR 

(2 Questions)

  • Q1. Normal interviews
  • Q2. Self introduction

Interview Preparation Tips

Interview preparation tips for other job seekers - Dont choose this bank ..this is not bank this is normal vatti kadai
Interview experience
3
Average
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Aptitude Test 

Maths and English:-Aptitude,Grammar and Comprehension

Round 2 - One-on-one 

(1 Question)

  • Q1. General knowledge and finance basics

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare aptitude, general knowledge and finance basics.
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
More than 8 weeks
Result
Not Selected

I applied via Newspaper Ad and was interviewed in Dec 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 

Exam taken 1hour by online

Round 3 - HR 

(1 Question)

  • Q1. What do you know about kvb, and what about current account ?
  • Ans. 

    KVB is a private sector bank in India. Current account is a type of bank account for businesses.

    • KVB stands for Karur Vysya Bank

    • It is a private sector bank in India

    • KVB offers various banking services including savings and current accounts

    • Current account is a type of bank account for businesses

    • It is used for frequent transactions and has higher transaction limits

    • Current accounts usually have a minimum balance requirement...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Great experience to attempt this interview

I applied via Job Fair

Round 1 - HR 

(1 Question)

  • Q1. What is good quality in you and bad quality in u
  • Ans. 

    Good quality: Strong communication skills. Bad quality: Impatience.

    • Good quality: I have strong communication skills, which allows me to effectively convey information and build relationships with clients.

    • Bad quality: I can be impatient at times, especially when dealing with slow processes or delays.

    • Example: Good quality - I once resolved a complex issue by actively listening to a client's concerns and providing clear e...

  • Answered by AI
Round 2 - One-on-one 

(1 Question)

  • Q1. Why should we hire u
  • Ans. 

    I have the necessary skills, experience, and passion to excel in the role of Relationship Officer.

    • I have a strong background in customer service and relationship management.

    • I am highly skilled in building and maintaining relationships with clients.

    • I have a proven track record of achieving sales targets and exceeding customer expectations.

    • I possess excellent communication and interpersonal skills.

    • I am a problem-solver a...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - The interview was better asking about ur passion
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Nov 2024. There were 2 interview rounds.

Round 1 - One-on-one 

(1 Question)

  • Q1. About myself and experience of previous company
Round 2 - HR 

(1 Question)

  • Q1. About myself and experience
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
-

I applied via Recruitment Consulltant and was interviewed in Aug 2024. There were 2 interview rounds.

Round 1 - HR 

(1 Question)

  • Q1. Work experience
Round 2 - One-on-one 

(1 Question)

  • Q1. Previous work experience
  • Ans. 

    I have 3 years of experience working as a Relationship Officer at XYZ Bank.

    • Managed client relationships and provided financial advice

    • Analyzed financial data to assess client needs and recommend products

    • Achieved sales targets by cross-selling banking products

    • Resolved customer complaints and inquiries in a timely manner

  • Answered by AI
Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Nov 2023. There were 2 interview rounds.

Round 1 - Behavioral 

(2 Questions)

  • Q1. About Experience
  • Q2. Self Introduction
Round 2 - HR 

(1 Question)

  • Q1. Mainly discuss on Salary and CTC

ESAF Small Finance Bank Interview FAQs

How many rounds are there in ESAF Small Finance Bank Relationship Officer interview?
ESAF Small Finance Bank interview process usually has 2 rounds. The most common rounds in the ESAF Small Finance Bank interview process are Resume Shortlist.
How to prepare for ESAF Small Finance Bank Relationship Officer interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at ESAF Small Finance Bank. The most common topics and skills that interviewers at ESAF Small Finance Bank expect are Customer Relationship, Sales, Customer Acquisition, Customer Management and Client Relationship.

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ESAF Small Finance Bank Relationship Officer Interview Process

based on 1 interview

Interview experience

5
  
Excellent
View more
ESAF Small Finance Bank Relationship Officer Salary
based on 81 salaries
₹1.8 L/yr - ₹6 L/yr
21% more than the average Relationship Officer Salary in India
View more details

ESAF Small Finance Bank Relationship Officer Reviews and Ratings

based on 21 reviews

2.7/5

Rating in categories

3.3

Skill development

2.6

Work-life balance

3.2

Salary

2.8

Job security

2.8

Company culture

3.1

Promotions

2.8

Work satisfaction

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