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ESAF Small Finance Bank Credit Officer Interview Questions and Answers

Updated 26 Jun 2025

14 Interview questions

A Credit Officer was asked
Q. What legal report or document is mandatory for EM creation?
Ans. 

The legal report mandatory for EM creation is the credit report.

  • The credit report is a detailed summary of an individual's credit history and financial behavior.

  • It includes information on credit accounts, payment history, outstanding debts, bankruptcies, and other financial data.

  • Lenders use credit reports to assess the creditworthiness of a borrower and determine the risk of lending money to them.

  • The credit report...

A Credit Officer was asked
Q. What is the most important aspect of any valuation and technical report?
Ans. 

The main thing in any valuation and technical report is accuracy.

  • Accuracy is crucial in any valuation and technical report.

  • The report should be based on reliable data and calculations.

  • The report should be free from errors and inconsistencies.

  • The report should be able to provide a clear and concise picture of the subject being evaluated.

  • For example, in a credit report, accuracy is important in determining the credi...

Credit Officer Interview Questions Asked at Other Companies

Q1. How do you calculate income if a business customer does not file ... read more
asked in CSB Bank
Q2. How can we identify a bad loan proposal versus a good loan propos ... read more
Q3. What is CIBIL and Full Form of CIBIL?
Q4. Who is eligible for housing, mortgage, and other loans?
asked in CSB Bank
Q5. What areas of the current banking system need improvement, specif ... read more
A Credit Officer was asked
Q. What are the parameters of CIBIL?
Ans. 

CIBIL is a credit information company that maintains credit records of individuals and companies.

  • CIBIL stands for Credit Information Bureau (India) Limited.

  • It maintains credit records of individuals and companies, including their credit history, credit score, and creditworthiness.

  • The credit score ranges from 300 to 900, with a higher score indicating better creditworthiness.

  • Lenders use CIBIL reports to evaluate th...

A Credit Officer was asked
Q. How can you assess the income of a Kirana shopkeeper?
Ans. 

The income of a Kirana shopkeeper can be accessed through various methods.

  • One can ask for the shop's financial statements and tax returns.

  • One can also observe the shop's daily sales and estimate the income.

  • Additionally, one can ask for references from suppliers or other business partners.

  • Finally, one can conduct a credit check to determine the shop's creditworthiness.

  • It is important to respect the shopkeeper's pri...

A Credit Officer was asked
Q. Who is eligible for housing, mortgage, and other loans?
Ans. 

Individuals with stable income, good credit score, and sufficient collateral are eligible for housing, mortgage, and other loans.

  • Stable income is a key factor in loan eligibility

  • Good credit score indicates creditworthiness and repayment capability

  • Sufficient collateral provides security to the lender

  • Other factors such as age, employment history, and debt-to-income ratio may also be considered

  • Examples of collateral ...

A Credit Officer was asked
Q. What is the difference between a housing loan and a mortgage loan?
Ans. 

Housing loan is for purchasing or constructing a house, while mortgage loan is secured by a property as collateral.

  • Housing loan is used for buying or building a house, while mortgage loan can be used for any purpose but is secured by a property as collateral.

  • Housing loan is typically for a longer term and has lower interest rates than mortgage loan.

  • Mortgage loan can be used to refinance an existing loan or to cons...

A Credit Officer was asked
Q. How do you handle HL and LAP products?
Ans. 

Handling HL and LAP products requires thorough knowledge of credit policies, risk assessment, and customer profiling.

  • Understand the credit policies and guidelines of the organization

  • Conduct a thorough risk assessment of the borrower and collateral

  • Profile the customer to understand their financial background and repayment capacity

  • Ensure timely disbursement and monitoring of the loan

  • Maintain regular communication wi...

Are these interview questions helpful?
A Credit Officer was asked
Q. Why is a 13-year flow mandatory for any legal report?
Ans. 

13 years flow is mandatory for any legal report to ensure accuracy and completeness of information.

  • The 13-year time frame is based on the statute of limitations for most legal claims.

  • It allows for a comprehensive review of the borrower's credit history and financial behavior.

  • It also helps to identify any patterns or trends in the borrower's creditworthiness.

  • Examples of legal reports that require a 13-year flow inc...

A Credit Officer was asked
Q. How can we calculate the income of a pandit?
Ans. 

The income of a pandit can be calculated based on their profession and the services they provide.

  • Calculate the fees charged by the pandit for various services like performing puja, conducting rituals, etc.

  • Consider the number of clients the pandit serves in a month or year.

  • Take into account any additional income sources like teaching or writing books on Hinduism.

  • Compare the income with the average income of pandits...

A Credit Officer was asked
Q. How would you conduct Probability of Default (PD) assessments for street shops?
Ans. 

PD for street shops can be conducted through a combination of on-site visits, financial analysis, and market research.

  • Conduct on-site visits to observe the shop's location, foot traffic, and overall appearance.

  • Analyze the shop's financial statements, including income statements and balance sheets.

  • Research the local market to understand competition and demand for the shop's products or services.

  • Consider the shop ow...

ESAF Small Finance Bank Credit Officer Interview Experiences

2 interviews found

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
  • Q1. What are the various leverage ratios and their significance in financial analysis?
  • Ans. 

    Leverage ratios assess a company's debt levels relative to its equity and assets, indicating financial risk and stability.

    • Debt-to-Equity Ratio: Measures total debt relative to shareholders' equity. A ratio above 1 indicates more debt than equity.

    • Debt Ratio: Total debt divided by total assets. A higher ratio suggests higher financial risk, e.g., 0.6 means 60% of assets are financed by debt.

    • Equity Ratio: Shareholders' eq...

  • Answered by AI
  • Q2. Different types of fixed and variable cost.
  • Ans. 

    Fixed costs remain constant regardless of production, while variable costs fluctuate with output levels.

    • Fixed Costs: Expenses that do not change with production volume, e.g., rent, salaries.

    • Variable Costs: Expenses that vary directly with production volume, e.g., raw materials, direct labor.

    • Examples of Fixed Costs: Insurance premiums, property taxes, and equipment depreciation.

    • Examples of Variable Costs: Utilities base...

  • Answered by AI
Interview experience
5
Excellent
Difficulty level
Hard
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Dec 2022. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(4 Questions)

  • Q1. In this round HR ask question from my CV.
  • Q2. How can handle HL and LAP product
  • Ans. 

    Handling HL and LAP products requires thorough knowledge of credit policies, risk assessment, and customer profiling.

    • Understand the credit policies and guidelines of the organization

    • Conduct a thorough risk assessment of the borrower and collateral

    • Profile the customer to understand their financial background and repayment capacity

    • Ensure timely disbursement and monitoring of the loan

    • Maintain regular communication with th...

  • Answered by AI
  • Q3. What is difference between housing loan and mortgage loan
  • Ans. 

    Housing loan is for purchasing or constructing a house, while mortgage loan is secured by a property as collateral.

    • Housing loan is used for buying or building a house, while mortgage loan can be used for any purpose but is secured by a property as collateral.

    • Housing loan is typically for a longer term and has lower interest rates than mortgage loan.

    • Mortgage loan can be used to refinance an existing loan or to consolida...

  • Answered by AI
  • Q4. Which one is eligible for housing and mortgage loan and other loan
  • Ans. 

    Individuals with stable income, good credit score, and sufficient collateral are eligible for housing, mortgage, and other loans.

    • Stable income is a key factor in loan eligibility

    • Good credit score indicates creditworthiness and repayment capability

    • Sufficient collateral provides security to the lender

    • Other factors such as age, employment history, and debt-to-income ratio may also be considered

    • Examples of collateral inclu...

  • Answered by AI
Round 3 - Technical 

(7 Questions)

  • Q1. What is underwriting
  • Ans. 

    Underwriting is the process of evaluating the risk of lending money to a borrower.

    • Underwriting involves analyzing the borrower's creditworthiness, financial history, and ability to repay the loan.

    • The underwriter also assesses the value of the collateral, if any, that the borrower is offering to secure the loan.

    • Based on this analysis, the underwriter decides whether to approve or deny the loan, and what terms and condit...

  • Answered by AI
  • Q2. How can you are calculate income if customer not filing the income tax return in business class
  • Ans. 

    To calculate income for a customer not filing income tax return in business class, alternative methods can be used.

    • Review bank statements and financial records to identify income sources and patterns

    • Consider industry benchmarks and market research to estimate income

    • Assess the customer's assets, investments, and property ownership to determine potential income

    • Analyze the customer's business expenses and profit margins t...

  • Answered by AI
  • Q3. What is the LTV ratio as per the RBI norms
  • Ans. 

    The LTV ratio as per RBI norms varies based on the type of loan and collateral.

    • For home loans up to Rs. 75 lakh, the LTV ratio is 90%

    • For loans above Rs. 75 lakh, the LTV ratio is 80%

    • For loans against gold jewellery, the LTV ratio is 75%

    • For loans against fixed deposits, the LTV ratio is 90%

    • The LTV ratio is the ratio of the loan amount to the value of the collateral

    • RBI periodically reviews and revises the LTV ratio norms

  • Answered by AI
  • Q4. How can you conduct PD in case of Street shops
  • Ans. 

    PD for street shops can be conducted through a combination of on-site visits, financial analysis, and market research.

    • Conduct on-site visits to observe the shop's location, foot traffic, and overall appearance.

    • Analyze the shop's financial statements, including income statements and balance sheets.

    • Research the local market to understand competition and demand for the shop's products or services.

    • Consider the shop owner's...

  • Answered by AI
  • Q5. How can you access the income of Kirana shopkeeper
  • Ans. 

    The income of a Kirana shopkeeper can be accessed through various methods.

    • One can ask for the shop's financial statements and tax returns.

    • One can also observe the shop's daily sales and estimate the income.

    • Additionally, one can ask for references from suppliers or other business partners.

    • Finally, one can conduct a credit check to determine the shop's creditworthiness.

    • It is important to respect the shopkeeper's privacy ...

  • Answered by AI
  • Q6. How can we calculate income of pandit
  • Ans. 

    The income of a pandit can be calculated based on their profession and the services they provide.

    • Calculate the fees charged by the pandit for various services like performing puja, conducting rituals, etc.

    • Consider the number of clients the pandit serves in a month or year.

    • Take into account any additional income sources like teaching or writing books on Hinduism.

    • Compare the income with the average income of pandits in t...

  • Answered by AI
  • Q7. What is the parameter of cibil
  • Ans. 

    CIBIL is a credit information company that maintains credit records of individuals and companies.

    • CIBIL stands for Credit Information Bureau (India) Limited.

    • It maintains credit records of individuals and companies, including their credit history, credit score, and creditworthiness.

    • The credit score ranges from 300 to 900, with a higher score indicating better creditworthiness.

    • Lenders use CIBIL reports to evaluate the cre...

  • Answered by AI
Round 4 - HR 

(4 Questions)

  • Q1. What is the main thing in any valuation and technical report
  • Ans. 

    The main thing in any valuation and technical report is accuracy.

    • Accuracy is crucial in any valuation and technical report.

    • The report should be based on reliable data and calculations.

    • The report should be free from errors and inconsistencies.

    • The report should be able to provide a clear and concise picture of the subject being evaluated.

    • For example, in a credit report, accuracy is important in determining the creditwort...

  • Answered by AI
  • Q2. What is the legal report which document is mandatory for em creation
  • Ans. 

    The legal report mandatory for EM creation is the credit report.

    • The credit report is a detailed summary of an individual's credit history and financial behavior.

    • It includes information on credit accounts, payment history, outstanding debts, bankruptcies, and other financial data.

    • Lenders use credit reports to assess the creditworthiness of a borrower and determine the risk of lending money to them.

    • The credit report is m...

  • Answered by AI
  • Q3. Why 13 years flow is mandatory for any any legal report
  • Ans. 

    13 years flow is mandatory for any legal report to ensure accuracy and completeness of information.

    • The 13-year time frame is based on the statute of limitations for most legal claims.

    • It allows for a comprehensive review of the borrower's credit history and financial behavior.

    • It also helps to identify any patterns or trends in the borrower's creditworthiness.

    • Examples of legal reports that require a 13-year flow include ...

  • Answered by AI
  • Q4. What is the incumbrance and CERSAI
  • Ans. 

    Incumbrance refers to a claim or lien on a property, while CERSAI is a central registry for security interests on movable assets.

    • Incumbrance can be in the form of a mortgage, a lien, or a charge on a property.

    • CERSAI stands for Central Registry of Securitisation Asset Reconstruction and Security Interest of India.

    • CERSAI is a government-owned company that maintains a central registry of security interests on movable asse...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - I always suggest to jobs seekers before giving any interviews we have to update basic knowledge and read policies and rules and regulation as per RBI, without taking any conceptual and basic knowledge we cannot break any interview

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Interview questions from similar companies

I applied via Referral and was interviewed in Jul 2019. There were 5 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. How I will do the pd and I could check the cibil and track. What question to ask from customer. What documents are required for processing the case for decision.

Interview Preparation Tips

Interview preparation tips for other job seekers - My interview is very good with Acm Sir. I satisfy to my boss with answers.

I applied via Other and was interviewed before Jan 2017. There were 4 interview rounds.

Interview Questionnaire 

4 Questions

  • Q1. HR executive Asking me my How was your experience in old company. and how handle client,how is process file punching. your comfort this job profile. you now current job profile.I have give satisfy answer...
  • Q2. I am asking about what is the job profile of the company , how study new file.
  • Q3. I am asking to HR Executive which salary make and how is increase salary appraisal wise or senior employees wise .
  • Q4. What is the timing daily work.
  • Ans. 

    A Credit Officer's daily work involves assessing credit applications, analyzing financial data, and making lending decisions.

    • Review credit applications: Analyze documents submitted by applicants to assess creditworthiness.

    • Conduct financial analysis: Evaluate financial statements, credit reports, and other relevant data to determine risk.

    • Communicate with clients: Discuss credit terms and conditions with applicants to cl...

  • Answered by AI

Interview Preparation Tips

Round: Resume Shortlist
Experience: Branch Manager Give One new file than asking me how handle this client and how punched this case.

General Tips: I think every job seekers perfect his profile. minimum 80% knowledge his job profile.He already study against new company. collect his history and information.Any question asking hime but he give answer them confidently. he confidence looking first impression. he look show is perfect executive they good impression. Job seeker complitly real situation tell him. example asking question when que. related discussion must do not west time HR executive.

Skills: dont take work pressure, Communication, Body Language, Problem Solving, Analytical Skills, Leadership, Presentation Skills, Time Management, Decision Making Skills
Duration: <1 week

I applied via Naukri.com and was interviewed before Nov 2019. There was 1 interview round.

Interview Questionnaire 

5 Questions

  • Q1. What is CIBIL and Full Form of CIBIL?
  • Q2. FOIR and IIR Description?
  • Ans. 

    FOIR and IIR are ratios used by lenders to assess the creditworthiness of borrowers.

    • FOIR stands for Fixed Obligation to Income Ratio and is calculated by dividing the borrower's fixed obligations (such as loan EMIs, rent, etc.) by their monthly income.

    • IIR stands for Installment to Income Ratio and is calculated by dividing the borrower's total loan installments by their monthly income.

    • Both ratios help lenders determine...

  • Answered by AI
  • Q3. How to conduct PD With Customer?
  • Q4. What is Credit 5cs?
  • Ans. 

    Credit 5Cs is a framework used by lenders to evaluate the creditworthiness of a borrower.

    • The 5Cs are Character, Capacity, Capital, Collateral, and Conditions.

    • Character refers to the borrower's reputation and credit history.

    • Capacity refers to the borrower's ability to repay the loan.

    • Capital refers to the borrower's assets and net worth.

    • Collateral refers to the assets that can be used as security for the loan.

    • Conditions ...

  • Answered by AI
  • Q5. Credit Related Many Questions I.e.like ITR,ABB and Legal Report

Interview Preparation Tips

Interview preparation tips for other job seekers - This interview was a technical one but was majorly a stress test. It lasted for about 45 Minutes. The interviewer wanted to test both my knowledge and communication skills. Most of the questions asked to me were related to Last Experience Company Credit Policy and Work curriculum i.e. Customer Profile, Credit Process, Credit Sanction related topics. He stressed a lot on the basics related to my Credit Work topic.Luckily I was able to answer most of the questions correctly. I tried to answer each question with examples and also used props on the table (like pens, paperweights, pen stands etc.) to explain my theories and Practice Experience.You need to stay calm and should apply presence of mind. Please go through the job description thoroughly word-by-word and recheck your resume to ensure that you are a best-fit for the position.

I applied via Walk-in and was interviewed before Jul 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - Case Study 

10 complete through Assembly of God Church School

Interview Preparation Tips

Topics to prepare for Equitas Small Finance Bank Credit Officer interview:
  • Operations
  • Recruitment
Interview preparation tips for other job seekers - Work as a Credit officer in ESFB. Through phone call.

Interview Questionnaire 

3 Questions

  • Q1. How we can identify a bad loan proposal and a good loan proposal
  • Ans. 

    A bad loan proposal lacks feasibility and repayment capacity, while a good loan proposal has a clear purpose and a strong repayment plan.

    • A bad loan proposal may lack a clear purpose or have unrealistic projections

    • A good loan proposal should have a detailed business plan and financial projections

    • A bad loan proposal may have a history of missed payments or defaults

    • A good loan proposal should have a strong credit history ...

  • Answered by AI
  • Q2. What are the skills you are having to be selected for this job role.
  • Ans. 

    Skills required for Credit Officer role

    • Strong analytical and problem-solving skills

    • Excellent communication and interpersonal skills

    • Ability to work under pressure and meet deadlines

    • Knowledge of financial analysis and risk assessment

    • Attention to detail and accuracy

    • Proficiency in Microsoft Office and other relevant software

    • Ability to work independently and as part of a team

    • Experience in credit analysis and lending

    • Understa...

  • Answered by AI
  • Q3. What are the areas to be improved in the present banking system (based on asset quality and acquisition from open market.)
  • Ans. 

    The areas to be improved in the present banking system based on asset quality and acquisition from open market.

    • Enhancing risk management practices to minimize non-performing assets (NPAs)

    • Improving due diligence processes for acquiring assets from the open market

    • Strengthening credit underwriting standards to ensure quality loan portfolio

    • Implementing robust monitoring and early warning systems for timely identification o...

  • Answered by AI
Are these interview questions helpful?

Interview Questionnaire 

2 Questions

  • Q1. Self introduced
  • Q2. My Self Samir Patra , I live at west bengal , I am Graduated .Near about 12 years experience in microfinance and banking sector .There job roll Branch Head , Regional Internal Auditor , Credit Officer , Mo...

Interview Preparation Tips

Interview preparation tips for other job seekers - Positively response any questions .
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(1 Question)

  • Q1. About credit knowledge
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(1 Question)

  • Q1. What do uou know about equitas

ESAF Small Finance Bank Interview FAQs

How many rounds are there in ESAF Small Finance Bank Credit Officer interview?
ESAF Small Finance Bank interview process usually has 4 rounds. The most common rounds in the ESAF Small Finance Bank interview process are HR, Resume Shortlist and Technical.
How to prepare for ESAF Small Finance Bank Credit Officer interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at ESAF Small Finance Bank. The most common topics and skills that interviewers at ESAF Small Finance Bank expect are Compliance, Customer Service, MS Office, CRM Software and Financial Analysis.
What are the top questions asked in ESAF Small Finance Bank Credit Officer interview?

Some of the top questions asked at the ESAF Small Finance Bank Credit Officer interview -

  1. How can you are calculate income if customer not filing the income tax return i...read more
  2. Which one is eligible for housing and mortgage loan and other l...read more
  3. What is the main thing in any valuation and technical rep...read more

Tell us how to improve this page.

Overall Interview Experience Rating

4.7/5

based on 3 interview experiences

Difficulty level

Hard 100%

Duration

2-4 weeks 100%
View more
ESAF Small Finance Bank Credit Officer Salary
based on 48 salaries
₹1.9 L/yr - ₹6.6 L/yr
At par with the average Credit Officer Salary in India
View more details

ESAF Small Finance Bank Credit Officer Reviews and Ratings

based on 19 reviews

4.3/5

Rating in categories

4.2

Skill development

4.1

Work-life balance

3.3

Salary

4.6

Job security

4.2

Company culture

4.1

Promotions

4.0

Work satisfaction

Explore 19 Reviews and Ratings
Credit Officer - Mortgage Loan

Mumbai,

New Delhi

+1

1-4 Yrs

₹ 2.2-3.6 LPA

Credit Officer - Auto Loan

Mumbai,

New Delhi

+1

1-4 Yrs

₹ 2.2-3.6 LPA

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