ESAF Small Finance Bank Banking Operations Associate Interview Questions and Answers

There is an online apptitude test with moderate level difficulty

Pretty simple we just talking about random topics

Q1. They just want to your know your knowledge about banking and marketing, you're background, persuasion skills and etc.,
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Q2. Why do u want to join our bank?
Ans. 
I want to join your bank because of its strong reputation, excellent customer service, and opportunities for growth.
• Strong reputation: Your bank has a long-standing history of financial stability and trustworthiness.

• Excellent customer service: I have heard from friends and family about the exceptional service they have received as customers of your bank.

• Opportunities for growth: Your bank offers various career developm...read more
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Q3. How we segment the customer
Ans. 
Customer segmentation is the process of dividing customers into distinct groups based on their characteristics and behaviors.
• Segmentation is done based on various factors such as demographics, psychographics, and behavior.

• Demographic segmentation involves dividing customers based on age, gender, income, and other demographic variables.

• Psychographic segmentation considers customers' lifestyle, values, interests, and att...read more
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Q4. What is your fav subject
Ans. 
My favorite subject is psychology.
• I find the study of human behavior and the mind fascinating.

• I enjoy learning about different theories and concepts in psychology.

• Psychology helps me understand and connect with people better in my role as a Relationship Manager.

• I appreciate how psychology can be applied to various aspects of life, including personal relationships and professional interactions.
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The online aptitude test is conducted for knowing our accuracy in quants

Q1. The interview questions is about the general awareness about the financial industry and bank
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