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Celebi Aviation Holding

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3.8

based on 442 Reviews

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Celebi Aviation Holding Customer Care Support Executive Interview Questions and Answers

Updated 21 Feb 2024

Celebi Aviation Holding Customer Care Support Executive Interview Experiences

1 interview found

Customer Care Support Executive Interview Questions & Answers

user image Jaison Christ

posted on 21 Feb 2024

Interview experience
2
Poor
Difficulty level
-
Process Duration
Less than 2 weeks
Result
-

I applied via Walk-in

Round 1 - Aptitude Test 

General science and general mathematics and English grammar

Round 2 - Group Discussion 

This is the best compulsory of the second round group discussion then i will share withu uuu

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Interview Tips & Stories
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Oxane Partners
Disappointing Interview Experience with D.E. Shaw
I recently interviewed with D.E. Shaw, and it turned out to be one of the most draining experiences I’ve had. The interviewer’s approach felt unnecessarily harsh and dismissive, which made the entire process uncomfortable. At multiple points, the interviewer asked me to drop off the call, even when I tried asking basic questions about the designation, job description, and other details. After the interview, I found myself sitting there for a few minutes, trying to process what just happened. It left me questioning the overall tone and professionalism of the interview. Definitely not the experience I was expecting from such a well-known firm.
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Interview questions from similar companies

Customer Service Executive Interview Questions & Answers

InterGlobe Aviation user image Anonymous

posted on 18 Nov 2024

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Naukri.com and was interviewed in Oct 2024. There was 1 interview round.

Round 1 - One-on-one 

(3 Questions)

  • Q1. Why do you want to join indigo Airlines?
    • Add your answer
  • Q2. What is your five year’s Plan?
    • Add your answer
  • Q3. Why indigo ? Why not other airlines?
  • Ans. 

    Indigo is known for its punctuality, affordability, and customer-centric approach.

    • Indigo is one of the most punctual airlines in India, ensuring on-time departures and arrivals.

    • It offers affordable fares compared to other airlines, making it a popular choice among budget-conscious travelers.

    • Indigo has a reputation for excellent customer service, with a focus on passenger comfort and satisfaction.

    • The airline has a moder...

    • Answered by AI
    Add your answer

Customer Care Associate Interview Questions & Answers

Bird Worldwide Flight Services user image Anonymous

posted on 8 Sep 2024

Interview experience
4
Good
Difficulty level
Easy
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Aug 2024. There were 3 interview rounds.

Round 1 - HR 

(2 Questions)

  • Q1. Aviation customer
    • Add your answer
  • Q2. Operation handling
    • Add your answer
Round 2 - Coding Test 

Airlines codes iata codes

Round 3 - Group Activity 

(2 Questions)

  • Q1. Aviation customer
    • Add your answer
  • Q2. Operation handling
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Aviation

Customer Service Executive Interview Questions & Answers

Air India Sats Airport Services user image Salam Punit Singh

posted on 12 Jul 2024

Interview experience
2
Poor
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Group Discussion 

Prime minister and Chief Minister

Round 2 - One-on-one 

(4 Questions)

  • Q1. Tell Me about yourself
    • Add your answer
  • Q2. Can You speak hindi
  • Ans. 

    Yes, I am fluent in Hindi and can communicate effectively in both English and Hindi.

    • Fluent in Hindi language

    • Able to communicate effectively in both English and Hindi

    • Can assist Hindi-speaking customers with their queries and concerns

    • Answered by AI
    Add your answer
  • Q3. Tell me Something about AISATS
  • Ans. 

    AISATS is a joint venture company between Air India and SATS Ltd, providing ground handling services at major airports in India.

    • AISATS offers a wide range of services including passenger handling, ramp handling, cargo handling, and aircraft maintenance.

    • The company operates at airports such as Delhi, Mumbai, Bengaluru, and Hyderabad.

    • AISATS is known for its efficient and reliable services in the aviation industry.

    • The com...

    • Answered by AI
    Add your answer
  • Q4. Your Skills and Experiences
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Just be Clear with your answers and don’t fumble. Clear vocabulary is a must

Customer Service Executive Interview Questions & Answers

Qatar Airways user image Anonymous

posted on 13 Mar 2024

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
-

I was interviewed in Feb 2024.

Round 1 - Aptitude Test 

Great need to work on the way to understand the situation of the pattern

Round 2 - One-on-one 

(4 Questions)

  • Q1. Just normal question about Tell me about your self
    • Add your answer
  • Q2. Tell me about yourself
    • Add your answer
  • Q3. Most common query asked by the passager
    • Add your answer
  • Q4. Thoughts on india market
  • Ans. 

    India market is diverse and rapidly growing, offering great opportunities for customer service executives.

    • India has a large and diverse customer base with varying needs and preferences.

    • Rapidly growing economy leading to increased demand for customer service across industries.

    • Cultural nuances and regional differences require tailored customer service strategies.

    • Emerging technologies and digitalization are transforming c...

    • Answered by AI
    Add your answer

Customer Service Associate Interview Questions & Answers

Air India user image Anonymous

posted on 3 Dec 2024

Interview experience
1
Bad
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Group Discussion 

Feminist movement describe it's impact

Customer Service Executive Interview Questions & Answers

British Airways user image Anonymous

posted on 2 Nov 2022

I applied via Recruitment Consulltant and was interviewed in Oct 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. What was your last salary
    • Add your answer
  • Q2. Where do you stay in Delhi ncr?
    • Add your answer
Round 3 - Technical 

(2 Questions)

  • Q1. What do you know about Call Ba?
    • Add your answer
  • Q2. What is good customer service
  • Ans. 

    Good customer service is providing prompt, efficient and friendly assistance to customers.

    • Promptly addressing customer concerns and inquiries

    • Efficiently resolving issues and providing solutions

    • Being friendly and empathetic towards customers

    • Going above and beyond to exceed customer expectations

    • Providing clear and concise communication

    • Being knowledgeable about products and services

    • Showing appreciation for customer loyalt...

    • Answered by AI
    Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - It is easy to clear this interview... Every thing is easy

Customer Service Executive Interview Questions & Answers

Spicejet user image Anonymous

posted on 6 Apr 2024

Interview experience
3
Average
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Monster and was interviewed before Apr 2023. There were 2 interview rounds.

Round 1 - HR 

(1 Question)

  • Q1. THEY WILL ASK YOU ABOUT YOUR QUALIFICATION AND EXPERIENCE YOU HAVE
    • Add your answer
Round 2 - One-on-one 

(1 Question)

  • Q1. DETAILED DISCUSSION ON JOB PROFILE WITH MANAGER
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - BE CONFIDENT

Customer Service Executive Interview Questions & Answers

Go First user image Rohit Tiwary

posted on 13 Oct 2023

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Company Website and was interviewed before Oct 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. Are you felxible to work in any given shift as per requirements
    • Add your answer
  • Q2. Yes .if it is required for company .
    • Add your answer
Round 3 - Aptitude Test 

There was 4 exam related airline functions n opration

Interview Preparation Tips

Interview preparation tips for other job seekers - Do what you love to do .do love the job you want to do.always respect your partners at job .it's junior or senior.

Customer Service Executive Interview Questions & Answers

Emirates Airlines user image Anonymous

posted on 29 Jan 2022

I applied via Walk-in and was interviewed in Jul 2021. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - Aptitude Test 
Round 3 - One-on-one 

(1 Question)

  • Q1. Why u want to join contact centre?
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Great company to work with best airline in the world.
More about working at Celebi Aviation Holding

Celebi Aviation Holding Interview FAQs

How many rounds are there in Celebi Aviation Holding Customer Care Support Executive interview?
Celebi Aviation Holding interview process usually has 2 rounds. The most common rounds in the Celebi Aviation Holding interview process are Aptitude Test and Group Discussion.

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