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I applied via Company Website and was interviewed in Jan 2024. There were 3 interview rounds.
I applied via Walk-in and was interviewed in Jan 2023. There were 2 interview rounds.
I am a highly experienced executive with a strong background in CC management and a proven track record of driving success.
Over 10 years of experience in CC management
Successfully led teams to achieve and exceed targets
Implemented strategies to improve customer satisfaction and retention
Strong leadership and communication skills
Proficient in analyzing data and making data-driven decisions
I was the Senior Sales Manager at XYZ Corporation.
Managed a team of 10 sales representatives
Developed and implemented sales strategies to achieve revenue targets
Built and maintained relationships with key clients
Analyzed market trends and competitor activities to identify business opportunities
The day I climbed Mount Everest
Woke up before dawn and started the challenging ascent
Faced extreme weather conditions and physical exhaustion
Reached the summit and experienced a breathtaking view
Overcame personal fears and achieved a lifelong dream
Sympathy is feeling sorry for someone, while empathy is understanding and sharing their feelings. As a customer service executive, it is necessary to empathize with customers.
Sympathy is feeling pity or sorrow for someone's situation, while empathy is putting yourself in their shoes and understanding their emotions.
Empathy allows the customer service executive to connect with the customer on a deeper level and provide ...
posted on 30 Aug 2022
I applied via Referral and was interviewed in Sep 2022. There were 2 interview rounds.
I am a highly experienced executive with a strong background in CC management and a proven track record of driving success.
Over 10 years of experience in CC management
Successfully led teams to achieve and exceed performance targets
Implemented strategies to improve customer satisfaction and retention
Developed and implemented training programs to enhance employee skills
Strong analytical and problem-solving skills
Excellen
BPO (Business Process Outsourcing) and KPO (Knowledge Process Outsourcing) are outsourcing models where companies outsource their business or knowledge processes to third-party service providers.
BPO involves outsourcing of non-core business processes such as customer support, HR, accounting, etc.
KPO involves outsourcing of knowledge-intensive processes such as research and development, data analytics, market research, ...
I applied via Naukri.com and was interviewed in Jul 2022. There were 3 interview rounds.
I applied via Referral and was interviewed in Nov 2022. There were 3 interview rounds.
posted on 28 Mar 2022
I applied via Recruitment Consulltant and was interviewed before Mar 2021. There were 4 interview rounds.
Test took around 10 to 15 min, where they asked me why I need this Job, I explain them in brief at the end they prefer me for another round.
For coding they simply setup an MCQ based question based on General Knowledge, Computer Hardware along with some Computer Basic Knowledge.
posted on 11 Dec 2022
based on 1 review
Rating in categories
Customer Service Executive
81
salaries
| ₹1.2 L/yr - ₹4 L/yr |
Team Lead
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| ₹2.2 L/yr - ₹4.5 L/yr |
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| ₹1.2 L/yr - ₹5.5 L/yr |
Customer Service Associate
45
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| ₹1 L/yr - ₹4.5 L/yr |
Quality Analyst
33
salaries
| ₹2 L/yr - ₹4 L/yr |
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