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Ebixcash Global Services CC Executive Interview Questions and Answers

Updated 10 Dec 2022

Ebixcash Global Services CC Executive Interview Experiences

1 interview found

CC Executive Interview Questions & Answers

user image Anonymous

posted on 10 Dec 2022

Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(4 Questions)

  • Q1. About your self and explain your experience or not
  • Q2. And currently here a sales process than he ask for sailing a item.
  • Q3. How much salary you expect
  • Q4. And on interview time wear a professional dress

Interview Preparation Tips

Interview preparation tips for other job seekers - Not to much but when you'll go for interview preparation for your speaking confidence and professional dress or not.

Interview questions from similar companies

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
-

I applied via Company Website and was interviewed in Jan 2024. There were 3 interview rounds.

Round 1 - HR 

(1 Question)

  • Q1. Introduce yourself? what is your strength? why do you want teleperformance? what do you know about teleperformance?
Round 2 - One-on-one 

(1 Question)

  • Q1. Tell me about yourself? tell me your achivements?
Round 3 - versant round. 

(1 Question)

  • Q1. Versant english test

Interview Preparation Tips

Topics to prepare for Teleperformance CC Executive interview:
  • the company mission and values
Interview preparation tips for other job seekers - stay motivated.
Keep your resume updated.
Prepare for interviews
enhance your skills
maintain a positive mindset.
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Jan 2023. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(5 Questions)

  • Q1. Tell me about yourself?
  • Ans. 

    I am a highly experienced executive with a strong background in CC management and a proven track record of driving success.

    • Over 10 years of experience in CC management

    • Successfully led teams to achieve and exceed targets

    • Implemented strategies to improve customer satisfaction and retention

    • Strong leadership and communication skills

    • Proficient in analyzing data and making data-driven decisions

  • Answered by AI
  • Q2. What was your last job role?
  • Ans. 

    I was the Senior Sales Manager at XYZ Corporation.

    • Managed a team of 10 sales representatives

    • Developed and implemented sales strategies to achieve revenue targets

    • Built and maintained relationships with key clients

    • Analyzed market trends and competitor activities to identify business opportunities

  • Answered by AI
  • Q3. Tell me about the most memorable day in your life?
  • Ans. 

    The day I climbed Mount Everest

    • Woke up before dawn and started the challenging ascent

    • Faced extreme weather conditions and physical exhaustion

    • Reached the summit and experienced a breathtaking view

    • Overcame personal fears and achieved a lifelong dream

  • Answered by AI
  • Q4. In case you've changed your domain they would as you the reason behind the same. "Why do you want to go for customer service instead of trying for your previous domain?"
  • Q5. What is the difference between sympathy and empathy and being a customer service executive, is this necessary to empathize or sympathize a customer and why?
  • Ans. 

    Sympathy is feeling sorry for someone, while empathy is understanding and sharing their feelings. As a customer service executive, it is necessary to empathize with customers.

    • Sympathy is feeling pity or sorrow for someone's situation, while empathy is putting yourself in their shoes and understanding their emotions.

    • Empathy allows the customer service executive to connect with the customer on a deeper level and provide ...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Those, who are currently looking for a job needs to be more confident but not over confident. Explore the organisation on Google or on their official website. Be clear with your thoughts and vision. Try not to fumble and if you're not feeling comfortable while forming complex sentences, go for simple language.
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - HR 

(5 Questions)

  • Q1. Tell me about yourself and what was your roles and responsibilities
  • Ans. Hello,I Am Aashray srivastav I am from Hyderabad I have completed my graduation From manglore institute of technology and science and I have completed my intermediate from Sri Chandra Jr college, I have completed my schooling from The Royal co-education Academy....
  • Answered Anonymously
  • Q2. My privious roles and responsibilities was coustomer care executive I used take a calls and need to place an order
  • Ans. I need place and order deal with the coustomer
  • Answered Anonymously
  • Q3. What was take home salary?
  • Q4. How immediately willing to join company
  • Q5. What are your hobbies?

Interview Preparation Tips

Interview preparation tips for other job seekers - Good evening, I have work with Reliance general insurance as and telesales,used to sale policy....
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. HR, round was not difficult at all, As they check on your Confidence, Skills and Communication. so be confident enough while your on call with HR for Interview.
Round 3 - One-on-one 

(2 Questions)

  • Q1. This was my Final round with Flipkart Executive, She check on me with my communication and had Mock call, the call was for delay in delivery and wrong product received, I got little nervous but as i had wo...
  • Q2. It was good interview; it continued for around 20 min, It really nice talking to Flipkart Executive Reena on interview session.

Interview Preparation Tips

Interview preparation tips for other job seekers - always be confident, do not show your nervousness

I applied via Referral and was interviewed in Sep 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Double-check your resume for any spelling mistakes. The recruiter may consider spelling mistakes as careless behavior or poor communication skills.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. Tell me about yourself?
  • Ans. 

    I am a highly experienced executive with a strong background in CC management and a proven track record of driving success.

    • Over 10 years of experience in CC management

    • Successfully led teams to achieve and exceed performance targets

    • Implemented strategies to improve customer satisfaction and retention

    • Developed and implemented training programs to enhance employee skills

    • Strong analytical and problem-solving skills

    • Excellen

  • Answered by AI
  • Q2. What is bpo or kpo?
  • Ans. 

    BPO (Business Process Outsourcing) and KPO (Knowledge Process Outsourcing) are outsourcing models where companies outsource their business or knowledge processes to third-party service providers.

    • BPO involves outsourcing of non-core business processes such as customer support, HR, accounting, etc.

    • KPO involves outsourcing of knowledge-intensive processes such as research and development, data analytics, market research, ...

  • Answered by AI

Interview Preparation Tips

Topics to prepare for TaskUs CC Executive interview:
  • What is contain moderate
  • What is kpi
  • What is ourroules
Interview preparation tips for other job seekers - Tusks is better company and they provided multiple tipes of job offering you

I applied via Naukri.com and was interviewed in Jul 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Do not use an unprofessional email address such as cool_boy@email.com. It shows a lack of professionalism by the candidate.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. Introduction and previous experiences with last salary details.
Round 3 - Client Interview 

(4 Questions)

  • Q1. Client will ask about the company and products.
  • Q2. Client will ask about the products and company.
  • Q3. Client will check the communication details.
  • Q4. CUSTOMER HANDLING SKILLS

Interview Preparation Tips

Interview preparation tips for other job seekers - Share your experiences with some additional quantities so it will help you in client round.
Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Nov 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Be truthful in your resume. It is very easy to catch false or lies during the interview by asking basic questions.
View all tips
Round 2 - Essay writing 

(1 Question)

  • Q1. Was asked to write an essay on any one topic out of four in about 200 words
Round 3 - One-on-one 

(1 Question)

  • Q1. Introduction, general quiz,American culture,gaming,history,etc

Interview Preparation Tips

Interview preparation tips for other job seekers - Would like them to ask the different question to all the applicants. Except for some general questions but must improvise in asking different questions in length.

I applied via Recruitment Consulltant and was interviewed before Mar 2021. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Be honest with your years of experience. All information you share will be verified at the time of joining.
View all tips
Round 2 - Aptitude Test 

Test took around 10 to 15 min, where they asked me why I need this Job, I explain them in brief at the end they prefer me for another round.

Round 3 - Coding Test 

For coding they simply setup an MCQ based question based on General Knowledge, Computer Hardware along with some Computer Basic Knowledge.

Round 4 - HR 

(4 Questions)

  • Q1. What are your salary expectations?
  • Q2. Where do you see yourself in 5 years?
  • Q3. What are your strengths and weaknesses?
  • Q4. Tell me about yourself.

Interview Preparation Tips

Interview preparation tips for other job seekers - Be Honest and be Confident, because incase if you lie them than you need to lie the whole interview. And the main thing is don't lose your Confident because that keeps you what your are and what you are capable of.
Interview experience
1
Bad
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Avoid using too much corporate jargon in your CV. Sometimes keeping things simple will get your job done.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. Will just ask questions related to ur resume
Round 3 - One-on-one 

(2 Questions)

  • Q1. One to one with manager
  • Q2. Again they will ask same thing

Interview Preparation Tips

Interview preparation tips for other job seekers - No tips,it's a bpo job,so u can understand.Just go and give interview.

Ebixcash Global Services Interview FAQs

How many rounds are there in Ebixcash Global Services CC Executive interview?
Ebixcash Global Services interview process usually has 2 rounds. The most common rounds in the Ebixcash Global Services interview process are Resume Shortlist and HR.
What are the top questions asked in Ebixcash Global Services CC Executive interview?

Some of the top questions asked at the Ebixcash Global Services CC Executive interview -

  1. And currently here a sales process than he ask for sailing a it...read more
  2. And on interview time wear a professional dr...read more

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Ebixcash Global Services CC Executive Reviews and Ratings

based on 1 review

3.0/5

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5.0

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3.0

Work-Life balance

4.0

Salary & Benefits

4.0

Job Security

4.0

Company culture

3.0

Promotions/Appraisal

4.0

Work Satisfaction

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