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Ebix Smartclass Educational Services Senior Support Engineer Interview Questions and Answers

Updated 24 Dec 2024

Ebix Smartclass Educational Services Senior Support Engineer Interview Experiences

1 interview found

Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(2 Questions)

  • Q1. About Microsoft IIS
  • Q2. About Microsoft IIS web based services
Round 2 - Coding Test 

SQL , & Java coding test

Round 3 - HR 

(1 Question)

  • Q1. About previous job, and profile.

Interview Preparation Tips

Interview preparation tips for other job seekers - Thanks & Regards
Mohd. Amir Siddiqui
*****
*****

Interview questions from similar companies

Interview experience
1
Bad
Difficulty level
Easy
Process Duration
2-4 weeks
Result
Not Selected

I applied via campus placement at Dayananda Sagar College of Engineering, Bangalore and was interviewed in Nov 2024. There were 3 interview rounds.

Round 1 - Group Discussion 

1 min to talk He can ask you anything from your resume,or to introduce yourself any experience or any topic from Resume to talk for 1 min

Round 2 - Assignment 

Written test on answering different customers queries questions which customer may face and how we handle in real life

Round 3 - Technical 

(5 Questions)

  • Q1. Introduction about yourself
  • Q2. Walk through resume
  • Q3. Experience and project
  • Q4. Why this role will suits yr skills
  • Q5. Basically they select based on referrals so even you give good answer there are less chance you ll get selected 350+ people come for single role for around 30 vacancies

Interview Preparation Tips

Interview preparation tips for other job seekers - I didn't like the way they conducted the interview it was time consuming and there were 350+ people so I think they were also biased in their selection
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(2 Questions)

  • Q1. Machine Learning Questions
  • Q2. Python coding Questions
Round 2 - Technical 

(1 Question)

  • Q1. Python coding Questions
Round 3 - HR 

(1 Question)

  • Q1. General discussion
Interview experience
3
Average
Difficulty level
-
Process Duration
-
Result
-

I applied via Walk-in

Round 1 - Coding Test 

Codes test file
Aptitude tests will conduct

Round 2 - Aptitude Test 

Basic level will conduct

Interview Preparation Tips

Interview preparation tips for other job seekers - Self introduction only 3 rounds it's very easy
Interview experience
3
Average
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed before Sep 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(3 Questions)

  • Q1. Tell me about yourself.
  • Q2. Do you know how edtech company work?
  • Ans. 

    Edtech companies provide educational services and products through technology.

    • Edtech companies use technology to deliver educational content and services.

    • They often offer online courses, virtual classrooms, and interactive learning tools.

    • Some examples of popular edtech companies include Coursera, Khan Academy, and Duolingo.

  • Answered by AI
  • Q3. If you selected then how soon you can join?

Interview Preparation Tips

Interview preparation tips for other job seekers - Don't give interview for in this company for support profile like re tension,inbound otherwise company is good.

Interview Questionnaire 

4 Questions

  • Q1. What is network ?
  • Ans. 

    A network is a collection of interconnected devices and systems that communicate and share resources.

    • A network allows devices to connect and communicate with each other.

    • It enables the sharing of resources such as files, printers, and internet connections.

    • Networks can be wired or wireless, local (LAN) or wide area (WAN).

    • Examples of networks include the internet, intranets, and home networks.

  • Answered by AI
  • Q2. What is dhcp ?
  • Ans. 

    DHCP stands for Dynamic Host Configuration Protocol. It is a network protocol that enables devices to obtain IP addresses automatically.

    • DHCP is used to assign IP addresses to devices on a network.

    • It allows devices to obtain IP addresses dynamically, without manual configuration.

    • DHCP also provides additional network configuration information, such as subnet mask, default gateway, and DNS server addresses.

    • It uses a clien...

  • Answered by AI
  • Q3. What is Ram ?
  • Ans. 

    RAM stands for Random Access Memory. It is a type of computer memory that allows data to be read or written in any order.

    • RAM is a volatile memory, meaning it loses its data when the power is turned off.

    • It is used to store data that is actively being used by the computer's operating system, applications, and processes.

    • RAM is faster than other types of storage like hard drives or solid-state drives.

    • The amount of RAM in a...

  • Answered by AI
  • Q4. What is smps ?
  • Ans. 

    SMPS stands for Switched Mode Power Supply.

    • SMPS is a type of power supply that uses switching devices to convert electrical power efficiently.

    • It is commonly used in electronic devices such as computers, televisions, and mobile phones.

    • SMPS operates by rapidly switching the input voltage on and off to regulate the output voltage.

    • It provides a stable and regulated power supply to the components of a device.

    • SMPS is more ef...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Good interview ..

Skills evaluated in this interview

Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Group Discussion 

On this round we have to speak for 1 min .they want communication

Round 2 - Assignment 

Scenario based questions

Round 3 - Technical 

(2 Questions)

  • Q1. Write query regarding product they asked
  • Q2. Sales data they want for me
Round 4 - Technical 

(1 Question)

  • Q1. About project what type of problem I faced there
Round 5 - HR 

(1 Question)

  • Q1. Are you comfortable in night shift.i said no.
  • Ans. 

    No, I am not comfortable working night shifts.

    • I prefer working during the day as it aligns better with my natural sleep schedule

    • I find it difficult to stay alert and focused during night shifts

    • I have personal commitments that require me to be available during evenings and nights

  • Answered by AI
Interview experience
4
Good
Difficulty level
Hard
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in May 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - Technical 

(2 Questions)

  • Q1. Questions from your bachelor's degree
  • Q2. Questions from mechanical engineering
Round 3 - Technical 

(1 Question)

  • Q1. Questions from your work background

Interview Preparation Tips

Topics to prepare for Skill Lync Technical Support Engineer interview:
  • Biomedical engineering
  • Mechanical Engineering
  • Strength of material
  • Heat Transfer
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Mar 2024. There were 2 interview rounds.

Round 1 - Group Discussion 

Random on spot topics

Round 2 - Technical 

(2 Questions)

  • Q1. Basics of HTML and SQL
  • Q2. Questions based on HTML tag, SQL commands

Interview Preparation Tips

Interview preparation tips for other job seekers - Get an understanding on how Ed Tech SAAS company works and get familiar with their products
Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
Selected Selected
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - Technical 

(2 Questions)

  • Q1. Duties and responsibilities of a civil engineer
  • Q2. Mix ratio of cement and explain the process
  • Ans. 

    Mix ratio of cement is the proportion of cement, sand, and water used to make concrete.

    • The most common mix ratio for cement is 1:2:3, which means one part cement, two parts sand, and three parts water.

    • The mix ratio can vary depending on the strength and durability required for the concrete.

    • The process involves mixing the dry ingredients (cement and sand) together, adding water gradually, and mixing until a uniform cons...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - explanation about the current project is required. Questions can be expected from them

Ebix Smartclass Educational Services Interview FAQs

How many rounds are there in Ebix Smartclass Educational Services Senior Support Engineer interview?
Ebix Smartclass Educational Services interview process usually has 3 rounds. The most common rounds in the Ebix Smartclass Educational Services interview process are Technical, Coding Test and HR.
What are the top questions asked in Ebix Smartclass Educational Services Senior Support Engineer interview?

Some of the top questions asked at the Ebix Smartclass Educational Services Senior Support Engineer interview -

  1. About Microsoft IIS web based servi...read more
  2. About Microsoft ...read more

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