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Ebix Smartclass Educational Services Technical Support Engineer Interview Questions, Process, and Tips
Ebix Smartclass Educational Services Technical Support Engineer Interview Experiences
1 interview found
I applied via Campus Placement and was interviewed before Dec 2019. There were 4 interview rounds.
Interview Questionnaire
5 Questions
- Q1. How to fix Beep sound?
- Ans.
Beep sound can be fixed by identifying the source of the beep and troubleshooting accordingly.
Check for any error messages or codes associated with the beep sound
Identify the hardware or software component causing the beep
Refer to the device's manual or online resources for troubleshooting steps
Try resetting the device or updating drivers/firmware
If the issue persists, contact technical support for further assistance
- Q2. After power on the system if power is not going to the back panel, then how we can fix it?
- Ans.
Check power supply, cables, and connections. Reset BIOS settings. Replace faulty hardware if necessary.
Check power supply unit for any issues
Ensure all cables are properly connected
Reset BIOS settings to default
Check for any faulty hardware and replace if necessary
- Q3. What is the meaning of BSOD & how to fix?
- Ans.
BSOD stands for Blue Screen of Death. It is an error screen displayed on Windows operating systems when a system error occurs.
BSOD is caused by hardware or software issues
To fix BSOD, try restarting the computer or running a system diagnostic
Update drivers and software to prevent future BSODs
Examples of BSOD errors include IRQL_NOT_LESS_OR_EQUAL and MEMORY_MANAGEMENT
- Q4. How we can create clone image at HDD with in a short time?
- Ans.
Creating a clone image at HDD can be done quickly using disk cloning software.
Use disk cloning software like Clonezilla or Acronis True Image
Connect the source and target hard drives to the same computer
Select the source drive and target drive in the cloning software
Start the cloning process and wait for it to complete
The time taken for cloning depends on the size of the source drive and the speed of the computer
- Q5. What is ADDS?
- Ans.
ADDS stands for Active Directory Domain Services, a Microsoft service that manages network resources and user permissions.
ADDS is used to manage user and computer accounts, group policies, and security settings in a Windows domain.
It allows for centralized authentication and authorization for network resources.
ADDS is a key component in Microsoft's identity and access management solutions.
Examples of resources managed ...
Interview Preparation Tips
Try to submit the answer in a short time.
Skills evaluated in this interview
Top trending discussions
Interview questions from similar companies
Technical Support Engineer Interview Questions & Answers
PowerSchool India
Anonymous
posted on 4 Dec 2024
I applied via campus placement at Dayananda Sagar College of Engineering, Bangalore and was interviewed in Nov 2024. There were 3 interview rounds.
1 min to talk He can ask you anything from your resume,or to introduce yourself any experience or any topic from Resume to talk for 1 min
Written test on answering different customers queries questions which customer may face and how we handle in real life
(5 Questions)
- Q1. Introduction about yourself
- Q2. Walk through resume
- Q3. Experience and project
- Q4. Why this role will suits yr skills
- Q5. Basically they select based on referrals so even you give good answer there are less chance you ll get selected 350+ people come for single role for around 30 vacancies
Interview Preparation Tips
Technical Support Engineer Interview Questions & Answers
Skill Lync
Jayesh Deore
posted on 13 Jun 2024
(2 Questions)
- Q1. Machine Learning Questions
- Q2. Python coding Questions
(1 Question)
- Q1. Python coding Questions
(1 Question)
- Q1. General discussion
Technical Support Engineer Interview Questions & Answers
Next Education India
Anonymous
posted on 26 Jun 2021
Interview Questionnaire
4 Questions
- Q1. What is network ?
- Ans.
A network is a collection of interconnected devices and systems that communicate and share resources.
A network allows devices to connect and communicate with each other.
It enables the sharing of resources such as files, printers, and internet connections.
Networks can be wired or wireless, local (LAN) or wide area (WAN).
Examples of networks include the internet, intranets, and home networks.
- Q2. What is dhcp ?
- Ans.
DHCP stands for Dynamic Host Configuration Protocol. It is a network protocol that enables devices to obtain IP addresses automatically.
DHCP is used to assign IP addresses to devices on a network.
It allows devices to obtain IP addresses dynamically, without manual configuration.
DHCP also provides additional network configuration information, such as subnet mask, default gateway, and DNS server addresses.
It uses a clien...
- Q3. What is Ram ?
- Ans.
RAM stands for Random Access Memory. It is a type of computer memory that allows data to be read or written in any order.
RAM is a volatile memory, meaning it loses its data when the power is turned off.
It is used to store data that is actively being used by the computer's operating system, applications, and processes.
RAM is faster than other types of storage like hard drives or solid-state drives.
The amount of RAM in a...
- Q4. What is smps ?
- Ans.
SMPS stands for Switched Mode Power Supply.
SMPS is a type of power supply that uses switching devices to convert electrical power efficiently.
It is commonly used in electronic devices such as computers, televisions, and mobile phones.
SMPS operates by rapidly switching the input voltage on and off to regulate the output voltage.
It provides a stable and regulated power supply to the components of a device.
SMPS is more ef...
Interview Preparation Tips
Skills evaluated in this interview
Technical Support Engineer Interview Questions & Answers
PowerSchool India
PRIYA KUMARI
posted on 9 Aug 2024
On this round we have to speak for 1 min .they want communication
Scenario based questions
(2 Questions)
- Q1. Write query regarding product they asked
- Q2. Sales data they want for me
(1 Question)
- Q1. About project what type of problem I faced there
(1 Question)
- Q1. Are you comfortable in night shift.i said no.
- Ans.
No, I am not comfortable working night shifts.
I prefer working during the day as it aligns better with my natural sleep schedule
I find it difficult to stay alert and focused during night shifts
I have personal commitments that require me to be available during evenings and nights
Selected
I applied via Naukri.com and was interviewed in May 2023. There were 3 interview rounds.
(2 Questions)
- Q1. Questions from your bachelor's degree
- Q2. Questions from mechanical engineering
(1 Question)
- Q1. Questions from your work background
Interview Preparation Tips
- Biomedical engineering
- Mechanical Engineering
- Strength of material
- Heat Transfer
Technical Support Engineer Interview Questions & Answers
PowerSchool India
Anonymous
posted on 9 Jan 2025
I applied via campus placement at Cambridge Institute of Technology, Bangalore and was interviewed in Dec 2024. There was 1 interview round.
Mainly focuses on communication skills with me they told 1round will be gd but they started asking questions from resume for shortlisting by communication
Selected
(2 Questions)
- Q1. Duties and responsibilities of a civil engineer
- Q2. Mix ratio of cement and explain the process
- Ans.
Mix ratio of cement is the proportion of cement, sand, and water used to make concrete.
The most common mix ratio for cement is 1:2:3, which means one part cement, two parts sand, and three parts water.
The mix ratio can vary depending on the strength and durability required for the concrete.
The process involves mixing the dry ingredients (cement and sand) together, adding water gradually, and mixing until a uniform cons...
Interview Preparation Tips
Technical Support Engineer Interview Questions & Answers
PowerSchool India
Anonymous
posted on 26 Apr 2024
Selected
I applied via Referral and was interviewed in Mar 2024. There were 2 interview rounds.
Random on spot topics
(2 Questions)
- Q1. Basics of HTML and SQL
- Q2. Questions based on HTML tag, SQL commands
Interview Preparation Tips
Selected
I applied via Company Website and was interviewed before May 2022. There were 2 interview rounds.
(2 Questions)
- Q1. Do not join the company
- Q2. Do not join the company, they will scam you
Interview Preparation Tips
Ebix Smartclass Educational Services Interview FAQs
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