DXC Technology Associate Professional Service Delivery Coordinator Interview Questions and Answers

I will help CX by providing prompt and effective technical support.

• Listen actively to their concerns and issues

• Provide clear and concise instructions for troubleshooting

• Offer alternative solutions if initial troubleshooting does not work

• Follow up to ensure issue has been resolved to their satisfaction

• Provide education and resources to prevent future issues

I will troubleshoot problems by identifying the root cause and applying appropriate solutions.

• Gather information about the problem from the user

• Identify the root cause of the problem

• Apply appropriate solutions to resolve the problem

• Test the solution to ensure it resolves the problem

• Document the problem and solution for future reference

Stay calm and listen to the customer's concerns.

• Remain calm and composed

• Listen attentively to the customer's complaints

• Apologize for the inconvenience caused

• Assure the customer that you will do your best to resolve the issue

• Ask relevant questions to gather more information about the problem

• Offer possible solutions or troubleshooting steps

• If necessary, escalate the issue to a higher level of support

Dangling pointers are pointers that point to a memory location that has been deleted or freed. Null pointers point to nothing.

• Dangling pointers can cause crashes or unexpected behavior in a program.

• Null pointers are often used to indicate that a pointer does not point to a valid memory location.

• Dangling pointers can be avoided by setting pointers to NULL after freeing the memory they point to.

• Null pointers can be check

Program to build a triangle of squares in C or Java.

• Use nested loops to print the required number of squares in each row.

• The number of squares in each row increases by 1.

• The loop should run for the required number of rows.

• Use printf or cout statements to print the squares.