DTDC Express Head Operations Interview Questions and Answers

Q1. Tell me about yourself
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Q1. What are the roles and responsibilities in your previous organisation
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Q2. Same as above in Q1
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Q1. CONFIDENCE, COMMUNICATION
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Q1. MS EXCEL, CRM OR DATA ENTRY KNOWLEDGE
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Q1. VENDOR AND CUSTOMER MANAGEMENT
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Q2. TEAM HANDLING, INVENTORY MANAGEMENT
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Q1. Tell me about yourself
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Q2. Your educational qualifications
Ans. 
Bachelor's degree in Business Administration with a focus on Operations Management
• Bachelor's degree in Business Administration

• Focus on Operations Management

• Relevant coursework in supply chain management and process optimization
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Q3. Tell me in detail about Outbound Process
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Outbound process refers to the activities and strategies involved in reaching out to customers or clients proactively.
• Outbound process involves making outbound calls or sending outbound messages to customers.

• It is commonly used in sales and marketing to generate leads, make sales, or provide customer support.

• Outbound process may include cold calling, telemarketing, email campaigns, or direct mail.

• The goal of outbound p...read more
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Q4. Why do you want to leave your job
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Q5. Are you good at Mathematics
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Q6. 17*6 without calculator in 1 minute
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Q7. How to improve Fulfillment rate in orders
Ans. 
To improve fulfillment rate in orders, focus on optimizing inventory management, streamlining order processing, and enhancing communication with suppliers and customers.
• Implement a robust inventory management system to ensure accurate stock levels and prevent stockouts.

• Analyze historical data to forecast demand and adjust inventory levels accordingly.

• Streamline order processing by automating manual tasks and reducing o...read more
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Q1. About your previous experience
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Q2. About your salary expectation
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Q1. About your previous experience
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Q2. About your strength
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Q3. About your computer skills
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General questions and English language questions

Q1. Self introduction
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Q2. About my life style
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Q1. Introduction and Trade Related
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SCM Challenges in current market

Time bounded test woth strict supervision.

Q1. About internship experience and some personal and professional details.
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